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Interagency Care Coordination Committee

Through the Interagency Care Coordination Committee (IC3), the Departments of Defense (DOD) and Veterans Affairs (VA) are working together to simplify the transition for service members who require complex care as they move from the DOD to VA, or within each system of care. The effort is designed to ease the burden for Service members/Veterans (SM/Vs), who have suffered illnesses or injuries so severe as to require the expertise provided by multiple specialties across both Departments.

One Mission - One Policy - One Plan

Under these guiding principles, the IC3 strives to streamline, synchronize, coordinate, and integrate the full spectrum of care, benefits, and services provided to Service Members and Veterans (SM/Vs) and their families as they transition between the the Department of Defense (DOD) and Department of Veterans Affairs (VA) and into the civilian community. 

IC3 is tasked with developing:

  1. A common, interagency, overarching guidance
  2. A Community of Practice, connecting the DOD and VA clinical and nonclinical case managers of recovering SM/Vs
  3. A single, shared comprehensive plan for each SM/V
  4. The Interagency Comprehensive Plan information technology solution for care coordination to enable data exchange between VA and DOD care coordinators
  5. The Lead Coordinator role to serve as a single point of contact for SM/Vs and their caregivers during recovery and transition between DOD and VA

The IC3 is built on the foundation of Trust, Teamwork, Adaptability, Accountability, and it's Outcomes-Focused. 

Experience of Care

Through the IC3, the DOD and VA are working to provide you with:

  • One primary point of contact to help you navigate the path of care, benefits and services.
  • care management team who knows your story and can easily communicate it.
  • warm hand-off from DOD to VA, or within each Agency for a more seamless transition experience for you and your family.  

To learn more, please visit the Navigation, Advocacy, and Community Engagement (NACE) website.

You also may be interested in...

DoD Instruction 6010.24: Interagency Complex Care Coordination


This instruction establishes policy and assigns responsibility for complex care coordination between the Department of Defense and Department of Veterans Affairs.

  • Identification #: DoD Instruction 6010.24
  • Date: 5/14/2015
  • Type: Instructions
  • Topics: N/A

MOU for Interagency Complex Care Coordination Requirements between VA and DoD


This Memorandum of Understanding (MOU) sets forth a common operational model and responsibilities to be adhered to by the Parties to support the Department of Veterans Affairs and the Department of Defense (VA/DoD) Interagency Care Coordination Committee (IC3) processes described herein. This MOU (to include all Attachments) between the VA and the DoD (hereinafter referred to as the “Parties”) is the foundational document for the establishment of joint processes for complex care coordination as directed by the Joint Executive Committee (JEC) and implemented by the IC3. The Parties will use the contents of this MOU to modify or develop internal policies for governance of these processes by their respective Departments. Successful implementation of this and future joint policies and guidance requires the full support from leadership of both Parties, common communication strategies, policy synchronization, and joint monitoring of clinical, non-clinical, and administrative outcome performance metrics. This MOU and the complex care coordination model are not intended to and do not bestow or confer rights or benefits provided for under the respective statutory authorities of the Departments.

  • Identification #: N/A
  • Date: 7/25/2014
  • Type: Memorandums
  • Topics: N/A
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Last Updated: November 01, 2022
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