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This outlines the frequently asked questions in reference to ordering patient safety materials. This includes vital contact information for assistance and account registration information.
Q1:
Who is eligible to order patient safety materials?
A:
Any Government Civilian, Military, or Contractor staff that is employed at a Military Treatment Facility (MTF) and has a “.mil” email address. Individuals must register with a “.mil” email address.
Q2:
What types of patient safety products are available?
A:
- Badge Cards (NPSGs, I PASS THE BATON, SBAR, TeamSTEPPS)
- Posters (Ask ME, I PASS THE BATON, PfP, SBAR, TeamSTEPPS)
- Buttons (Ask ME)
- Pamphlets and brochures (Ask Me 3, My Medicines, PSR, TEAM UP)
*NOTE: TeamSTEPPS materials are ordered by emailing TeamSTEPPS.
Q3:
How do I get an account to order patient safety materials?
A:
Follow these steps:
- Go to the Patient Safety Program web page
- Click “Products and Services” on the left column of the page
- Click “Order Patient Safety Materials Page” in the middle of the page
- Click “Order your Patient Safety Program Products Now!” at the top middle of the page to access the external registration page
- A pop-up will come up; Press “Ok”
- Enter your email
- Click “Submit”
- Enter your information. Please make sure to include your MTF name in your address
- Click “Submit”
- You will receive an email notifying you of the creation of your account
Q4:
How do I place an order for patient safety materials?
A:
Follow these steps:
- Go to the Patient Safety Program Web page
- Click “Products and Services” on the left column of the page
- Click “Order Patient Safety Materials Page” in the middle of the page
- Click “Order your Patient Safety Program Products Now!” at the top middle of the page to access the external registration page
- Enter your email to login
- Locate your item(s) and enter the amount of the particular material you wish to order
- Click “Add to Order”
- Click “Continue Order”
- Review your information and confirm it is correct; Click “Continue”
- Review your order; Click “Process Order”
Q6:
How are patient safety products distributed?
A:
Patient safety materials are packaged in sets of various quantities. For example, all badge cards are organized in packs of 200; therefore when you request badge cards it must be in increments of 200 (200, 400, 600, etc.). Please be aware that each product has a maximum order quantity assigned to it, which you cannot exceed in an individual order.
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Last Updated: April 19, 2023