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20th Medical Group

Contact Us

431 Meadowlark Street
Shaw AFB, SC 29152-5019

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20th Medical Group website

(803) 895-2273

Monday - Friday 7:30 AM - 4:30 PM

The 20th Medical Group offers primary care services including family and women’s health, pediatrics, flight medicine and mental health. We also offer our active duty patients dental, optometry and physical therapy services. Along with our primary care services we also have a radiology clinic and diagnostics lab. We serve about 31K beneficiaries and have about 12.5K patients enrolled for care. 

We are committed to operational readiness, outstanding customer service, and always delivering world-class health care.  

  • You can see for yourself how well we are doing. 
  • Click on one of the links to learn how we measure our performance.


  • One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
  • If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
  • Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
  • The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
  • We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
  • If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics New MTF Search


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