The 36th Medical Group supports the 36th Wing in providing the President of the United States sovereign options to decisively employ airpower across the entire spectrum of engagement.
We are committed to operational readiness, outstanding customer service, and always delivering world-class health care.
- You can see for yourself how well we are doing.
- Click on one of the links to learn how we measure our performance.
Disclaimer:
- One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
- If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
- Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
- The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
- We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
- We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
- If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator
Download Spreadsheet of Metrics
Download Archived Measure Metrics
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Patient Satisfaction / Access
There are many factors the Military Health System tracks related to Patient Satisfaction and Access. For your convenience we have categorized these in the below sections:
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Access to Acute Care Appointments
Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.
What we measure
We measure the average number of days it takes to be seen for an acute medical condition. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 24 hours - 1 day), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.
Graph:
Access to Acute Care Appointments
Average Days Until Third Next Available Appointment Within 24 Hours
Table:
Access to Acute Care Appointments
Average Days Until Third Next Available Appointment Within 24 Hours
| 2018-Jul | 2018-Aug | 2018-Sep | 2018-Oct | 2018-Nov | 2018-Dec | 2019-Jan | 2019-Feb | 2019-Mar | 2019-Apr | 2019-May | 2019-Jun | 2019-Jul | 2019-Aug | 2019-Sep | 2019-Oct | 2019-Nov | 2019-Dec | 2020-Jan | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Goal |
| 0.55 | 1.07 | 1.77 | 0.9 | 0.99 | 1.45 | 1.02 | 1.01 | 0.95 | 0.97 | 0.85 | 2.02 | 1.39 | 1.13 | 1.05 | 1.24 | 1.29 | 1.46 | 0.96 | 0.9 | 1.51 | 1.17 | 1.19 | 2.25 | 1.68 | 1.73 | 1.09 | 1.77 | 1.36 | 1.58 | 0.9 | 1.44 | 3.46 | 1.58 | 1.42 | 2.38 | 2.12 | 1.47 | 1.43 | 3.69 | 2.61 | 2.23 | 2.48 | 2.59 | 2.89 | 2.83 | 5.17 | 4.58 | 3.09 | 1 |
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Access to Routine Appointments
Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.
What we measure
We measure the average number of days it takes to be seen for routine appointment. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 7 days), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.
Graph:
Access to Care Routine
Average Days Until Third Next Available Appointment For Routine or Follow-up Care
Table:
Access to Routine Appointments
Average Days Until Third Next Available Appointment For Routine or Follow-up Care
| 2018-Jul | 2018-Aug | 2018-Sep | 2018-Oct | 2018-Nov | 2018-Dec | 2019-Jan | 2019-Feb | 2019-Mar | 2019-Apr | 2019-May | 2019-Jun | 2019-Jul | 2019-Aug | 2019-Sep | 2019-Oct | 2019-Nov | 2019-Dec | 2020-Jan | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Goal |
| 2.4 | 3.26 | 4.22 | 4.45 | 4.81 | 5.84 | 6.44 | 7.52 | 5.71 | 6.13 | 4.92 | 11.06 | 14.77 | 12.7 | 7.39 | 5.68 | 6.76 | 6.51 | 6.41 | 4.27 | 2.47 | 1.71 | 2.51 | 5.89 | 5.3 | 5.76 | 4.64 | 6.64 | 8.55 | 8.93 | 4.7 | 5.64 | 7.41 | 5.43 | 5.38 | 6.78 | 5.66 | 5.68 | 6.47 | 8.24 | 5.49 | 3.14 | 3.34 | 4.27 | 3.81 | 2.92 | 3.38 | 3.05 | 3.35 | 7 |
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Primary Care Manager Continuity
When your provider team is familiar with your medical history, it's good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team aims to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by your assigned primary care manager (PCM).
What we measure
We measure the percent of appointments where the patient saw their own provider. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your PCM, but we want to make sure you're seen by your primary medical team when you want. Ask for your provider by name. If we can’t get you an appointment with your provider, we'll try to get you seen by a provider on the same team. They know your medical needs and history. And, if you aren’t concerned about continuity of provider in some circumstances, let us know that, too.
Graph:
Primary Care Manager Continuity
Percentage of Time a Provider Treats His/Her Assigned Patients
Table:
Primary Care Manager Continuity
Percentage of Time a Provider Treats His/Her Assigned Patients
| 2019-Jun | 2019-Jul | 2019-Aug | 2019-Sep | 2019-Oct | 2019-Nov | 2019-Dec | 2020-Jan | 2020-Feb | 2020-Mar | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | 2022-Oct | Goal |
| 64% | 55% | 67% | 72% | 55% | 59% | 67% | 83% | 84% | 78% | 82% | 70% | 72% | 67% | 61% | 49% | 68% | 78% | 79% | 78% | 74% | 82% | 81% | 71% | 77% | 70% | 64% | 58% | 63% | 64% | 61% | 70% | 73% | 61% | 55% | 59% | 59% | 32% | 39% | 42% | 50% | 65% |
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Provider Communication
It is important that providers communicate clearly and effectively with patients, their families, and caregivers. We want to ensure everyone understands and can use the information we provide to make healthy choices and good decisions about their healthcare. When provider-patient communication is effective, adherence to treatment recommendations increases, better health outcomes are achieved, and the patients and their families’ satisfaction with health care improves.
What we measure
Patients reported how well their provider explained things clearly, listened, showed respect, and whether they spent enough time with them. Please complete and return any surveys you receive to us. We want to know what you think and to learn what we are doing well and how we can improve.
This measure is reported quarterly. If the data appears to be a little delayed, please remember, it takes time to make sure the information is statistically valid in order to make improvements in our system that will benefit our patients.
Graph:
Provider Communication
Percentage of TROSS and JOES survey respondents selecting the top rating on select questions related to quality of care
Table:
Provider Communication
Percentage of TROSS and JOES survey respondents selecting the top rating on select questions related to quality of care
| 2015-Q3 | 2015-Q4 | 2017-Q4 |
| 88% | 76% | 28% |
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Satisfaction With Getting Needed Care
Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request.
What we measure
We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and study trends by each hospital or clinic, by markets, by regions, by Service, and for the entire system. This helps us see where and how we can do better. Please complete and return any surveys you receive to us. We want to know what you think and how we can improve. Take advantage of all of the opportunities to get care you need: the 24/7 Nurse Advice Line, secure email with your provider, or same-day appointments. We aim to ensure you get the care you need when you need it.
Graph:
Satisfaction With Getting Needed Care
Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"
Table:
Satisfaction With Getting Needed Care
Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"
| 2015-Oct | 2015-Dec | 2016-Mar | 2016-Oct | 2016-Dec | 2017-Mar | 2017-Jun | 2017-Sep | 2017-Oct | 2017-Dec | 2018-Mar | 2018-Jun | 2018-Sep | 2018-Oct | 2018-Dec | 2019-Mar | 2019-Jun | 2019-Sep | 2019-Oct | 2019-Dec | 2020-Mar | 2020-Jun | 2020-Sep | 2020-Oct | 2020-Dec | 2021-Mar | 2021-Jun | 2021-Sep | 2021-Oct | 2021-Dec | 2022-Mar | 2022-Jun | 2022-Sep |
| 90% | 79% | 72% | 80% | 76% | 75% | 80% | 92% | 87% | 71% | 91% | 90% | 86% | 81% | 83% | 80% | 80% | 68% | 77% | 78% | 82% | 77% | 70% | 81% | 77% | 87% | 87% | 76% | 81% | 73% | 77% | 69% | 90% |
Quality of Care
There are many factors the Military Health System tracks related to Quality of Care. For your convenience we have categorized these in the below sections:
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Antidepressant Medication Management (Acute)
The percentage of patients 18 years of age and older who were diagnosed with a new episode of major depression, treated with antidepressant medication, and who remained on an antidepressant medication for at least 84 days (12 weeks).
Graph:
Antidepressant Medication Management Acute
Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days
Table:
Antidepressant Medication Management (Acute)
Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days
| 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Benchmark |
| 79% | 78% | 78% | 81% | 78% | 84% | 79% | 73% | 69% | 70% | 68% | 67% | 61% | 51% | PDPD = Proprietary dataPD |
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Antidepressant Medication Management (Continuation)
The percentage of members 18 years of age and older who were treated with antidepressant medication, had a diagnosis of major depression and who remained on an antidepressant medication for at least 180 days (6 months).
Graph:
Antidepressant Medication Management Continuation
Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days
Table:
Antidepressant Medication Management (Continuation)
Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days
| 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Benchmark |
| 38% | 40% | 35% | 44% | 38% | 43% | 47% | 46% | 56% | 50% | 49% | 42% | 45% | 51% | 48% | 43% | 33% | PDPD = Proprietary dataPD |
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Breast Cancer Screen
This measure tracks the percentage of women 50–74 years of age who had at least one mammogram to screen for breast cancer in the past two years. Data shown for this HEDIS measure is the most recently approved by NCQA.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Breast Cancer Screen
Percentage of Women 50 - 74 Years Old Who Had At Least One Mammogram to Screen For Breast Cancer in the Past Two Years
Table:
Breast Cancer Screen
Percentage of Women 50 - 74 Years Old Who Had At Least One Mammogram to Screen For Breast Cancer in the Past Two Years
| 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | 60% | 60% | 60% | 60% | 73% | 75% | 77% | 69% | 73% | PDPD = Proprietary dataPD |
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Cervical Cancer Screen
This measure shows the percentage of women age 21–64 years who had one or more Pap tests to screen for cervical cancer in the past 3 years. Data shown for this HEDIS measure is the most recently approved by NCQA.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Cervical Cancer Screen
Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years
Table:
Cervical Cancer Screen
Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years
| 2020-Jan | 2020-Feb | 2020-Mar | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
| 94% | 94% | 94% | 93% | 92% | 92% | 92% | 92% | 91% | 91% | 91% | 91% | 90% | 90% | 89% | 88% | 89% | 89% | 89% | 89% | 89% | 89% | 91% | 92% | 91% | 90% | 90% | 90% | 90% | 90% | 90% | 91% | PDPD = Proprietary dataPD |
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Chlamydia Screening
The percentage of women 16 to 24 years of age who were identified as sexually active and who had at least one test for chlamydia during the measurement year. Data shown for this HEDIS measure is the most recently approved by NCQA.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Chlamydia Screening
Percentage of Woman Who Had At Least One Test For Chlamydia
Table:
Chlamydia Screening
Percentage of Woman Who Had At Least One Test For Chlamydia
| 2020-Mar | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Benchmark |
| 78% | 78% | 77% | 75% | 74% | 71% | 70% | 72% | 72% | 72% | 69% | 71% | 71% | 71% | 70% | 70% | 71% | 72% | 72% | 71% | 68% | 67% | 68% | 68% | 66% | 68% | 65% | 61% | 65% | 65% | PDPD = Proprietary dataPD |
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Colorectal Cancer Screening
This measure shows the number of our patients age 51 to 75 years who had a screening test for colorectal cancer. Data shown for this HEDIS measure is the most recently approved by NCQA.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Colorectal Cancer Screening
Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer
Table:
Colorectal Cancer Screening
Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer
| 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep |
| 24% | 27% | 28% | 29% | 31% | 31% | 34% | 34% | 36% |
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Diabetes A1c Test
This measure shows the percentage of adults with diabetes who had an A1c blood sugar test. Data shown for this HEDIS measure is the most recently approved by NCQA.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Diabetes A1c Test
Percentage of Patients Who Had an A1c Blood Sugar Test
Table:
Diabetes A1c Test
Percentage of Patients Who Had an A1c Blood Sugar Test
| 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
| 88% | 100% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 93% | 89% | 88% | 83% | 86% | PDPD = Proprietary dataPD |
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Low Back Pain Imaging
Evidence shows that many patients diagnosed with low back pain receive excessive medical tests that can lead to unnecessary worry and unneeded surgery. For the majority of individuals who experience severe low back pain, pain improves after two weeks. Avoiding imaging tests like x-ray, MRI, and CT scans can prevent harm to patients and reduce health care costs. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the percentage of adults age 18 to 50 years with a primary diagnosis of low back pain who didn’t have an imaging test (e.g., plain X-ray, MRI or CT scan) within 28 days of the diagnosis. A higher score means a better performance. Talk with your provider about alternatives to unnecessary medical tests for low back pain, and discuss alternatives to surgery for addressing your pain.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Low Back Pain Imaging
Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain
Table:
Low Back Pain Imaging
Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain
| 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
| 93% | 94% | 93% | 93% | 91% | 91% | 91% | 91% | 90% | 91% | 91% | 90% | 87% | 87% | 87% | 88% | 86% | 86% | PDPD = Proprietary dataPD |
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Mental Health Follow Up 30 Days
Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Mental Health Follow Up 30 Days
Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 30 Days of Discharge After Being Hospitaliz
Table:
Mental Health Follow Up 30 Days
Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 30 Days of Discharge After Being Hospitaliz
| 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | PDPD = Proprietary dataPD |
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Mental Health Follow Up 7 Days
Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Mental Health Follow Up 7 Days
Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 7 Days of Discharge After Being Hospitalize
Table:
Mental Health Follow Up 7 Days
Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 7 Days of Discharge After Being Hospitalize
| 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | PHI**PHI = Too few patients to display due to risk of PHI release
** = Low number of cases, percentages may vary greatlyPHI** | 100% | 100% | 100% | 100% | 100% | 100% | 93% | 89% | 89% | 88% | 89% | PDPD = Proprietary dataPD |
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Strep Test
Pharyngitis, or inflammation of the throat, is the only condition among upper respiratory infections where your provider may determine that antibiotic use is appropriate. U.S. medical leaders recommend that individuals diagnosed with group A streptococcus (strep) pharyngitis be treated with antibiotics. A strep test is the definitive test of group A strep pharyngitis. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the percentage of enrollees ages 3 months of age and older, who were diagnosed with pharyngitis, received a strep test and were given an antibiotic. If you think you may have strep, ask for the test. If the test comes back positive and your child has strep, they should get an antibiotic. But, if the test is negative, an antibiotic isn’t needed.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Strep Test
Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics
Table:
Strep Test
Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics
| 2020-Feb | 2020-Mar | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Benchmark |
| 78% | 78% | 80% | 78% | 79% | 79% | 78% | 80% | 79% | 80% | 80% | 80% | 80% | 82% | 84% | 88% | 88% | 89% | 91% | 91% | 93% | 93% | 93% | 96% | 97% | 96% | 98% | 98% | 98% | 98% | 97% | 96% | PDPD = Proprietary dataPD |
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Treatment of Common Cold
The common cold or upper respiratory infection (URI) is a common reason individuals visit their provider. Most of these infections are viral and an antibiotic won’t help. There’s a national effort to reduce overuse of antibiotics. Overuse is contributing to an increase in organisms that are resistant to popular antibiotics. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the number of visits of enrollees with an upper respiratory infection for 3 months of age and older who were diagnosed with upper URI who weren't given an antibiotic prescription. A higher number is better. Talk to your provider about when antibiotics are appropriate to help prevent a global threat from antibiotic resistant organisms.
This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: http://www.qualityforum.org/CQMC/
Graph:
Treatment of Common Cold
Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription
Table:
Treatment of Common Cold
Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription
| 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Benchmark |
| 99% | 98% | 98% | 98% | 98% | 98% | 98% | 97% | 97% | 96% | 96% | 96% | 95% | 96% | 97% | PDPD = Proprietary dataPD |
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Well-Child Visits in the first 15 Months of Life
In the first 15 months of a child’s life, there are a number of preventive and monitoring services. These early services may lead to lifelong health and wellness. Data shown for this HEDIS measure is the most recently approved by NCQA.
What we measure
We measure the number of well-child visits in the first 15 months of life, for both military and civilian appointments. Our goal is a child will have 6 well-child visits during these 15 months.
This measure sees if military children have timely, easy access to health care services. If you recently moved or changed providers, talk with your new doctor about what appointments your child has already had.
Graph:
Well Child Visits
Percentage of Babies who Have Six Well-Child Visits in Their First 15 Months of Life
Table:
Well-Child Visits in the first 15 Months of Life
Percentage of Babies who Have Six Well-Child Visits in Their First 15 Months of Life
| 2020-Mar | 2020-Apr | 2020-May | 2020-Jun | 2020-Jul | 2020-Aug | 2020-Sep | 2020-Oct | 2020-Nov | 2020-Dec | 2021-Jan | 2021-Feb | 2021-Mar | 2021-Apr | 2021-May | 2021-Jun | 2021-Jul | 2021-Aug | 2021-Sep | 2021-Oct | 2021-Nov | 2021-Dec | 2022-Jan | 2022-Feb | 2022-Mar | 2022-Apr | 2022-May | 2022-Jun | 2022-Jul | 2022-Aug | 2022-Sep | Average for health plans nationwide (HEDIS 50th Percentile) |
| 84% | 84% | 84% | 85% | 85% | 82% | 80% | 78% | 77% | 77% | 74% | 73% | 71% | 71% | 71% | 72% | 72% | 75% | 78% | 84% | 85% | 85% | 87% | 86% | 87% | 88% | 91% | 91% | 91% | 91% | 92% | PDPD = Proprietary dataPD |