Contact Us

690 Barnes Blvd
McChord AFB, WA 98438

Get Directions

62nd Medical Squadron website

1-253-982-5688

Clinic Hours: 7:30 a.m. - 4:30 p.m. Pharmacy: 7:30 a.m. - 5:00 p.m.

62nd Medical Squadron

The 62nd Medical Squadron provides primary care and operational medicine services (including optometry) for nearly 4,000 enrolled active duty Air Force personnel assigned to Joint Base Lewis-McChord.

We are committed to operational readiness, outstanding customer service, and always delivering world-class health care.  

  • You can see for yourself how well we are doing. 
  • Click on one of the links to learn how we measure our performance.

Disclaimer:

  • One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
  • If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
  • Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
  • The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
  • We report the same Healthcare Effectiveness Data and Information Set ( Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
  • We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
  • If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics  Download Archived Measure Metrics  New MTF Search

Patient Safety

There are many factors the Military Health System tracks related to Patient Safety. Additional measures will be added here as they are made available.

  • Sentinel Events

    We encourage our medical staffs to report all types of patient safety events – injuries, illnesses, and especially deaths. Sentinel Events are those that result in harm or death to a patient. They require immediate reporting, response, and investigation. This measure is a facility specific one that shows you what sentinel events occurred in individual hospitals or clinics. Your military hospital or clinic may not be on this list. Some don’t provide services that can result in a Sentinel Event. Others may not have enough data to report in a way that protects patient privacy. Data are updated in April of each year and cover the previous calendar year.

    Table: Sentinel Events

    Comparison to Benchmark
    20142015201620172018201920202021202220232024
    Click to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableND

Patient Satisfaction / Access

There are many factors the Military Health System tracks related to Patient Satisfaction and Access. For your convenience we have categorized these in the below sections:

  • Access to Acute Care Appointments

    Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.

    What we measure

    We measure the average number of days it takes to be seen for an acute medical condition. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards, they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.

    Graph: Access to Acute Care Appointments

    Average Days Until Third Next Available Appointment Within 24 Hours

    Table: Access to Acute Care Appointments

    Average Days Until Third Next Available Appointment Within 24 Hours
    2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-MayGoal
    2.140.751.42.023.322.163.151.381.361.492.082.132.0211.031.421.651
  • Access to Routine Care Appointments

    Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.

    What we measure

    We measure the average number of days it takes to be seen for routine appointment. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 7 days), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.

    Graph: Access to Routine Care Appointments

    Average Days Until Third Next Available Appointment For Routine or Follow-up Care

    Table: Access to Routine Care Appointments

    Average Days Until Third Next Available Appointment For Routine or Follow-up Care
    2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-MayGoal
    1.270.511.064.072.662.768.132.611.551.561.871.842.010.930.741.761.637
  • Satisfaction With Getting Needed Care

    Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request.

    What we measure

    We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and study trends by each hospital or clinic, by networks, by regions, by Service, and for the entire system. This helps us see where and how we can do better. Please complete and return any surveys you receive to us. We want to know what you think and how we can improve. Take advantage of all of the opportunities to get care you need: the 24/7 Nurse Advice Line, secure email with your provider, or same-day appointments. We aim to ensure you get the care you need when you need it.

    Graph: Satisfaction With Getting Needed Care

    Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"

    Table: Satisfaction With Getting Needed Care

    Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"
    2016-Oct2017-Jan2017-Mar2017-Apr2017-Jun2017-Jul2017-Aug2017-Oct
    92%92%77%85%95%86%54%66%

Quality of Care

There are many factors the Military Health System tracks related to Quality of Care. For your convenience we have categorized these in the below sections:

  • Antidepressant Medication Management (Acute)

    The percentage of patients 18 years of age and older who were diagnosed with a new episode of major depression, treated with antidepressant medication, and who remained on an antidepressant medication for at least 84 days (12 weeks).

    Graph: Antidepressant Medication Management Acute

    Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days

    Table: Antidepressant Medication Management (Acute)

    Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days
    2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugBenchmark
    34%34%39%30%45%44%41%38%37%33%32%32%32%28%32%26%27%29%36%41%34%31%30%28%24%26%36%38%40%37%29%31%24%30%29%44%41%39%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Antidepressant Medication Management (Continuation)

    The percentage of members 18 years of age and older who were treated with antidepressant medication, had a diagnosis of major depression and who remained on an antidepressant medication for at least 180 days (6 months).

    Graph: Antidepressant Medication Management Continuation

    Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days

    Table: Antidepressant Medication Management (Continuation)

    Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days
    2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugBenchmark
    34%34%39%30%45%44%41%38%37%33%32%32%32%28%32%26%27%29%36%41%34%31%30%28%24%26%36%38%40%37%29%31%24%30%29%44%41%39%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Breast Cancer Screening

    This measure tracks the percentage of women 50–74 years of age who had at least one mammogram to screen for breast cancer in the past two years. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA. 

    This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: https://p4qm.org/CQMC.

    Graph: No Data

    Table: Breast Cancer Screening

    Percentage of Women 50 - 74 Years Old Who Had At Least One Mammogram to Screen For Breast Cancer in the Past Two Years
    2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-FebAverage for health plans nationwide (HEDIS 50th Percentile)
    Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Cervical Cancer Screening

    This measure shows the percentage of women age 21–64 years who had one or more Pap tests to screen for cervical cancer in the past 3 years. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA. 

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Cervical Cancer Screening

    Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years

    Table: Cervical Cancer Screening

    Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years
    2020-Jan2020-Feb2020-Mar2020-Apr2020-May2020-Jun2020-Jul2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-JunAverage for health plans nationwide (HEDIS 50th Percentile)
    77%77%77%74%73%71%73%72%73%72%74%73%73%76%74%70%69%71%71%72%68%65%66%66%65%65%63%63%61%62%65%65%75%74%74%73%72%71%73%74%74%76%76%76%75%75%75%75%77%77%77%78%78%81%80%82%81%79%81%82%83%81%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Chlamydia Screening

    The percentage of women 16 to 24 years of age who were identified as sexually active and who had at least one test for chlamydia during the measurement year. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Chlamydia Screening

    Percentage of Woman Who Had At Least One Test For Chlamydia

    Table: Chlamydia Screening

    Percentage of Woman Who Had At Least One Test For Chlamydia
    2020-Mar2020-Apr2020-May2020-Jun2020-Jul2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugBenchmark
    75%73%72%67%66%61%57%51%44%43%42%39%43%45%42%48%48%48%44%47%54%53%53%60%61%60%61%51%50%48%53%48%53%60%58%57%58%61%68%64%64%65%61%64%60%60%57%56%58%65%68%70%67%74%78%85%87%85%84%85%82%82%74%79%85%Click to closePDPD = Proprietary dataPD
  • Colorectal Cancer Screening

    This measure shows the number of our patients age 45 to 75 years who had a screening test for colorectal cancer. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Colorectal Cancer Screening

    Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer

    Table: Colorectal Cancer Screening

    Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer
    2021-Sep2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-JanAverage for health plans nationwide (HEDIS 50th Percentile)
    35%42%42%45%48%48%47%46%47%47%47%52%51%49%54%55%55%55%53%55%52%54%56%60%60%62%60%68%69%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		75%Click to closePDPD = Proprietary dataPD
  • Diabetes A1c Test

    This measure shows the percentage of percent of adult patients (ages 18-75) with diabetes who had an A1C blood sugar test.

    This measure has been discontinued and no new data will be populated after Aug 2024.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Diabetes A1c Test

    Percentage of Patients Who Had an A1c Blood Sugar Test

    Table: Diabetes A1c Test

    Percentage of Patients Who Had an A1c Blood Sugar Test
    2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-AugAverage for health plans nationwide (HEDIS 50th Percentile)
    78%92%91%95%95%100%100%100%100%100%97%100%100%100%100%92%100%91%90%90%90%90%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		83%86%86%92%Click to closePDPD = Proprietary dataPD
  • Mental Health Follow Up 30 Days

    Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    What we measure

    We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.

    This is one of the measures from the Core Quality Measures Collaborative. Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Mental Health Follow Up 30 Days

    Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 30 Days of Discharge After Being Hospitalized for Treatment of Certain Mental Illnesses

    Table: Mental Health Follow Up 30 Days

    Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 30 Days of Discharge After Being Hospitalized for Treatment of Certain Mental Illnesses
    2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugAverage for health plans nationwide (HEDIS 50th Percentile)
    100%100%100%100%100%100%100%100%100%100%100%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		100%100%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		100%100%100%100%100%100%100%100%100%100%100%100%100%100%90%91%91%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Mental Health Follow Up 7 Days

    Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    What we measure

    We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Mental Health Follow Up 7 Days

    Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 7 Days of Discharge After Being Hospitalized for Treatment of Certain Mental Illnesses

    Table: Mental Health Follow Up 7 Days

    Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 7 Days of Discharge After Being Hospitalized for Treatment of Certain Mental Illnesses
    2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugAverage for health plans nationwide (HEDIS 50th Percentile)
    90%89%87%80%80%93%92%93%92%92%91%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		90%92%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		100%100%100%100%100%100%100%100%100%100%100%100%100%100%90%91%91%Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePHI**PHI = Too few patients to display due to risk of PHI release
    ** = Low number of cases, percentages may vary greatly    PHI**    		Click to closePDPD = Proprietary dataPD
  • Strep Test

    Pharyngitis, or inflammation of the throat, is the only condition among upper respiratory infections where your provider may determine that antibiotic use is appropriate. U.S. medical leaders recommend that individuals diagnosed with group A streptococcus (strep) pharyngitis be treated with antibiotics. A strep test is the definitive test of group A strep pharyngitis. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    What we measure

    We measure the percentage of enrollees ages 3 months of age and older, who were diagnosed with pharyngitis, received a strep test and were given an antibiotic. If you think you may have strep, ask for the test. If the test comes back positive and your child has strep, they should get an antibiotic. But, if the test is negative, an antibiotic isn’t needed.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC. 

    Graph: Strep Test

    Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics

    Table: Strep Test

    Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics
    2020-Feb2020-Mar2020-Apr2020-May2020-Jun2020-Jul2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugBenchmark
    35%40%43%43%36%67%65%68%66%65%59%55%56%58%56%61%68%67%72%68%70%73%74%78%76%78%81%79%81%75%81%89%90%86%80%75%69%71%70%68%69%65%64%54%53%56%56%59%61%64%59%62%56%63%67%71%69%62%64%59%57%53%56%54%58%52%46%Click to closePDPD = Proprietary dataPD
  • Treatment of Common Cold

    The common cold or upper respiratory infection (URI) is a common reason individuals visit their provider. Most of these infections are viral and an antibiotic won’t help. There’s a national effort to reduce overuse of antibiotics. Overuse is contributing to an increase in organisms that are resistant to popular antibiotics.

    What we measure

    We measure the number of visits of enrollees with an upper respiratory infection for 3 months of age and older who were diagnosed with upper URI who weren't given an antibiotic prescription. A higher number is better. Talk to your provider about when antibiotics are appropriate to help prevent a global threat from antibiotic resistant organisms.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Treatment of Common Cold

    Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription

    Table: Treatment of Common Cold

    Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription
    2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-AugBenchmark
    96%96%95%95%96%96%98%96%96%96%97%97%96%94%94%94%96%94%93%93%93%93%94%92%92%93%93%94%94%94%95%95%96%94%94%95%96%96%96%96%96%97%98%98%98%98%99%99%99%Click to closePDPD = Proprietary dataPD