Disclaimer:

• One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
• If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
• Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
• The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
• We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
• We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
• If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics  Download Archived Measure Metrics  New MTF Search

Patient Safety

There are many factors the Military Health System tracks related to Patient Safety. Additional measures will be added here as they are made available.

• Sentinel Events

  We encourage our medical staffs to report all types of patient safety events – injuries, illnesses, and especially deaths. Sentinel Events are those that result in harm or death to a patient. They require immediate reporting, response, and investigation. This measure is a facility specific one that shows you what sentinel events occurred in individual hospitals or clinics. Your military hospital or clinic may not be on this list. Some don’t provide services that can result in a Sentinel Event. Others may not have enough data to report in a way that protects patient privacy. Data are updated in April of each year and cover the previous calendar year.

  Table: Sentinel Events

  Comparison to Benchmark

  2014	2015	2016	2017	2018	2019	2020	2021	2022
  NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND	NDND = No data availableND

Patient Satisfaction / Access

There are many factors the Military Health System tracks related to Patient Satisfaction and Access. For your convenience we have categorized these in the below sections:

• Access to Acute Care Appointments

  Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.

  What we measure

  We measure the average number of days it takes to be seen for an acute medical condition. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 24 hours - 1 day), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.

  Graph: Access to Acute Care Appointments

  Average Days Until Third Next Available Appointment Within 24 Hours

  Table: Access to Acute Care Appointments

  Average Days Until Third Next Available Appointment Within 24 Hours

  2018-Jul	2018-Aug	2018-Sep	2018-Oct	2018-Nov	2018-Dec	2019-Jan	2019-Feb	2019-Mar	2019-Apr	2019-May	2019-Jun	2019-Jul	2019-Aug	2019-Sep	2019-Oct	2019-Nov	2019-Dec	2020-Jan	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	2023-Jun	Goal
  0.81	0.79	1.3	1.04	0.96	1.21	0.59	0.63	0.76	0.64	1.1	0.96	0.6	0.68	0.71	0.69	0.76	1.91	0.81	0.66	1.12	0.81	2.27	0.89	1.66	1.9	2.27	1.33	2.12	2.64	4.39	4.12	6.02	3.7	3.86	2.91	3.87	1.65	2.33	3.66	1.71	2.56	1.28	2.5	1.66	2.95	3.89	2.36	2.21	1.35	2.32	5.85	2.44	3.81	6.24	2.05	3.05	4.86	1

• Access to Routine Appointments

  Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.

  What we measure

  We measure the average number of days it takes to be seen for routine appointment. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 7 days), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.

  Graph: Access to Care Routine

  Average Days Until Third Next Available Appointment For Routine or Follow-up Care

  Table: Access to Routine Appointments

  Average Days Until Third Next Available Appointment For Routine or Follow-up Care

  2018-Jul	2018-Aug	2018-Sep	2018-Oct	2018-Nov	2018-Dec	2019-Jan	2019-Feb	2019-Mar	2019-Apr	2019-May	2019-Jun	2019-Jul	2019-Aug	2019-Sep	2019-Oct	2019-Nov	2019-Dec	2020-Jan	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	Goal
  10.9	6.6	8.12	7.92	10.77	6.25	4.12	3.58	4.83	3.69	10.74	4.24	4.23	2.2	2.61	3.98	3.06	4.16	3.82	1.62	2.85	4.8	12.05	6.18	8.8	16.19	3.99	9.93	7.25	10.99	18.34	11.62	8.57	10.22	15.04	16.9	4.31	7.04	6.96	9.32	7.28	10.55	4.77	7.19	7.84	8.34	8.15	6.36	9.61	2.03	2.67	4.52	2.9	7

• Satisfaction With Getting Needed Care

  Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request.

  What we measure

  We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and study trends by each hospital or clinic, by markets, by regions, by Service, and for the entire system. This helps us see where and how we can do better. Please complete and return any surveys you receive to us. We want to know what you think and how we can improve. Take advantage of all of the opportunities to get care you need: the 24/7 Nurse Advice Line, secure email with your provider, or same-day appointments. We aim to ensure you get the care you need when you need it.

  Graph: Satisfaction With Getting Needed Care

  Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"

  Table: Satisfaction With Getting Needed Care

  Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"

  2017-Dec	2018-Apr	2020-Feb	2020-Aug	2020-Sep	2021-Mar
  98%	100%	96%	90%	100%	100%

Quality of Care

There are many factors the Military Health System tracks related to Quality of Care. For your convenience we have categorized these in the below sections:

• Antidepressant Medication Management (Acute)

  The percentage of patients 18 years of age and older who were diagnosed with a new episode of major depression, treated with antidepressant medication, and who remained on an antidepressant medication for at least 84 days (12 weeks).

  Graph: Antidepressant Medication Management Acute

  Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days

  Table: Antidepressant Medication Management (Acute)

  Percentage of Patients Who Remained on an Antidepressant Medication For At Least 84 days

  2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Sep	2022-Oct	2022-Nov	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Benchmark
  91%	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	64%	75%	75%	79%	75%	75%	82%	89%	100%	100%	92%	100%	100%	PDPD = Proprietary dataPD

• Antidepressant Medication Management (Continuation)

  The percentage of members 18 years of age and older who were treated with antidepressant medication, had a diagnosis of major depression and who remained on an antidepressant medication for at least 180 days (6 months).

  Graph: Antidepressant Medication Management Continuation

  Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days

  Table: Antidepressant Medication Management (Continuation)

  Percentage of Patients Who Remained on an Antidepressant Medication For At Least 180 days

  2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Sep	2022-Oct	2022-Nov	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Benchmark
  64%	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	18%	25%	25%	36%	38%	31%	41%	44%	69%	62%	62%	67%	50%	PDPD = Proprietary dataPD

• Breast Cancer Screen

  This measure tracks the percentage of women 50–74 years of age who had at least one mammogram to screen for breast cancer in the past two years. Data shown for this HEDIS measure is the most recently approved by NCQA. 

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: No Data

  Table: Breast Cancer Screen

  Percentage of Women 50 - 74 Years Old Who Had At Least One Mammogram to Screen For Breast Cancer in the Past Two Years

  2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	Average for health plans nationwide (HEDIS 50th Percentile)
  PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PDPD = Proprietary dataPD

• Cervical Cancer Screen

  This measure shows the percentage of women age 21–64 years who had one or more Pap tests to screen for cervical cancer in the past 3 years. Data shown for this HEDIS measure is the most recently approved by NCQA. 

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Cervical Cancer Screen

  Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years

  Table: Cervical Cancer Screen

  Percentage of Women 21 - 64 Years Old Who Had One or More Pap Tests to Screen For Cervical Cancer in the Past Three Years

  2020-Jan	2020-Feb	2020-Mar	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Average for health plans nationwide (HEDIS 50th Percentile)
  83%	81%	81%	81%	79%	77%	78%	78%	78%	80%	82%	81%	81%	79%	78%	78%	76%	75%	75%	75%	76%	76%	77%	76%	74%	72%	72%	70%	70%	71%	70%	72%	73%	73%	73%	73%	72%	71%	70%	69%	70%	PDPD = Proprietary dataPD

• Chlamydia Screening

  The percentage of women 16 to 24 years of age who were identified as sexually active and who had at least one test for chlamydia during the measurement year. Data shown for this HEDIS measure is the most recently approved by NCQA.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Chlamydia Screening

  Percentage of Woman Who Had At Least One Test For Chlamydia

  Table: Chlamydia Screening

  Percentage of Woman Who Had At Least One Test For Chlamydia

  2020-Mar	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Benchmark
  64%	59%	59%	61%	58%	50%	52%	54%	51%	48%	49%	52%	57%	56%	54%	48%	44%	47%	44%	49%	52%	53%	50%	44%	40%	39%	39%	37%	38%	36%	37%	35%	35%	42%	42%	50%	58%	56%	PDPD = Proprietary dataPD

• Colorectal Cancer Screening

  This measure shows the number of our patients age 51 to 75 years who had a screening test for colorectal cancer. Data shown for this HEDIS measure is the most recently approved by NCQA.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Colorectal Cancer Screening

  Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer

  Table: Colorectal Cancer Screening

  Percentage of Patients 45 - 75 Years Old Who Had a Screening Test for Colorectal Cancer

  2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May
  25%	27%	29%	29%	29%	27%	28%	34%	38%	40%	42%	43%	45%	46%	51%	50%	53%	51%	55%	51%	51%	54%	57%	59%	57%	53%	53%	54%	53%

• Diabetes A1c Test

  This measure shows the percentage of adults with diabetes who had an A1c blood sugar test. Data shown for this HEDIS measure is the most recently approved by NCQA.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: No Data

  Table: Diabetes A1c Test

  Percentage of Patients Who Had an A1c Blood Sugar Test

  2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	Average for health plans nationwide (HEDIS 50th Percentile)
  PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PDPD = Proprietary dataPD

• Low Back Pain Imaging

  Evidence shows that many patients diagnosed with low back pain receive excessive medical tests that can lead to unnecessary worry and unneeded surgery. For the majority of individuals who experience severe low back pain, pain improves after two weeks. Avoiding imaging tests like x-ray, MRI, and CT scans can prevent harm to patients and reduce health care costs. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the percentage of adults age 18 to 50 years with a primary diagnosis of low back pain who didn’t have an imaging test (e.g., plain X-ray, MRI or CT scan) within 28 days of the diagnosis. A higher score means a better performance. Talk with your provider about alternatives to unnecessary medical tests for low back pain, and discuss alternatives to surgery for addressing your pain.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Low Back Pain Imaging

  Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain

  Table: Low Back Pain Imaging

  Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain

  2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Apr	Average for health plans nationwide (HEDIS 50th Percentile)
  96%	96%	95%	98%	95%	93%	94%	94%	94%	95%	95%	97%	97%	97%	95%	96%	96%	93%	93%	95%	94%	94%	93%	98%	PDPD = Proprietary dataPD

• Mental Health Follow Up 30 Days

  Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: No Data

  Table: Mental Health Follow Up 30 Days

  Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 30 Days of Discharge After Being Hospitaliz

  2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Average for health plans nationwide (HEDIS 50th Percentile)
  PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PDPD = Proprietary dataPD

• Mental Health Follow Up 7 Days

  Patients hospitalized to treat mental illness need follow up care. This follow up care helps make sure the progress made during the patient’s hospital stay transitions to the home or work environment. It also helps your health care team catch problems that might arise after leaving the hospital. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the percentage of discharges of individuals age 6 years and older who had a follow-up outpatient visit within 7 days and 30 days of discharge after being hospitalized for treatment of certain mental illnesses. If you have recently been discharged from a hospital for mental health care, please keep any scheduled appointments. If you aren’t sure if you have an appointment, call your mental health provider and schedule one.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: No Data

  Table: Mental Health Follow Up 7 Days

  Percentage of Discharges of Individuals Ages 6 Years and Older who had a Follow-up Outpatient Visit Within 7 Days of Discharge After Being Hospitalize

  2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Average for health plans nationwide (HEDIS 50th Percentile)
  PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PDPD = Proprietary dataPD

• Strep Test

  Pharyngitis, or inflammation of the throat, is the only condition among upper respiratory infections where your provider may determine that antibiotic use is appropriate. U.S. medical leaders recommend that individuals diagnosed with group A streptococcus (strep) pharyngitis be treated with antibiotics. A strep test is the definitive test of group A strep pharyngitis. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the percentage of enrollees ages 3 months of age and older, who were diagnosed with pharyngitis, received a strep test and were given an antibiotic. If you think you may have strep, ask for the test. If the test comes back positive and your child has strep, they should get an antibiotic. But, if the test is negative, an antibiotic isn’t needed.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Strep Test

  Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics

  Table: Strep Test

  Percentage of Beneficiaries Diagnosed with Pharyngitis Through a Strep Test and Received Antibiotics

  2020-Feb	2020-Mar	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	Benchmark
  83%	81%	89%	94%	92%	90%	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	PHI**PHI = Too few patients to display due to risk of PHI release ** = Low number of cases, percentages may vary greatlyPHI**	40%	50%	57%	54%	64%	63%	72%	79%	81%	83%	86%	88%	PDPD = Proprietary dataPD

• Treatment of Common Cold

  The common cold or upper respiratory infection (URI) is a common reason individuals visit their provider. Most of these infections are viral and an antibiotic won’t help. There’s a national effort to reduce overuse of antibiotics. Overuse is contributing to an increase in organisms that are resistant to popular antibiotics. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the number of visits of enrollees with an upper respiratory infection for 3 months of age and older who were diagnosed with upper URI who weren't given an antibiotic prescription. A higher number is better. Talk to your provider about when antibiotics are appropriate to help prevent a global threat from antibiotic resistant organisms.

  This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: http://www.qualityforum.org/CQMC/

  Graph: Treatment of Common Cold

  Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription

  Table: Treatment of Common Cold

  Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription

  2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	2023-May	Benchmark
  100%	100%	100%	100%	100%	100%	100%	99%	99%	99%	99%	99%	98%	97%	97%	97%	97%	98%	98%	99%	99%	98%	98%	PDPD = Proprietary dataPD

• Well-Child Visits in the first 15 Months of Life

  In the first 15 months of a child’s life, there are a number of preventive and monitoring services. These early services may lead to lifelong health and wellness. Data shown for this HEDIS measure is the most recently approved by NCQA.

  What we measure

  We measure the number of well-child visits in the first 15 months of life, for both military and civilian appointments. Our goal is a child will have 6 well-child visits during these 15 months.

  This measure sees if military children have timely, easy access to health care services. If you recently moved or changed providers, talk with your new doctor about what appointments your child has already had.

  Graph: Well Child Visits

  Percentage of Babies who Have Six Well-Child Visits in Their First 15 Months of Life

  Table: Well-Child Visits in the first 15 Months of Life

  Percentage of Babies who Have Six Well-Child Visits in Their First 15 Months of Life

  2020-Mar	2020-Apr	2020-May	2020-Jun	2020-Jul	2020-Aug	2020-Sep	2020-Oct	2020-Nov	2020-Dec	2021-Jan	2021-Feb	2021-Mar	2021-Apr	2021-May	2021-Jun	2021-Jul	2021-Aug	2021-Sep	2021-Oct	2021-Nov	2021-Dec	2022-Jan	2022-Feb	2022-Mar	2022-Apr	2022-May	2022-Jun	2022-Jul	2022-Aug	2022-Sep	2022-Oct	2022-Nov	2022-Dec	2023-Jan	2023-Feb	2023-Mar	2023-Apr	Average for health plans nationwide (HEDIS 50th Percentile)
  79%	79%	77%	75%	74%	77%	80%	78%	76%	77%	76%	73%	72%	72%	79%	74%	73%	74%	77%	86%	86%	84%	79%	76%	75%	70%	71%	71%	69%	68%	67%	61%	62%	62%	62%	64%	62%	70%	PDPD = Proprietary dataPD