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Quality and Safety of Health Care (for Healthcare Professionals)

The Health Systems Performance Branch (HSPB) within the Defense Health Agency integrates the Clinical Quality Program and the Patient Safety Program. Our goal is to promote improved quality and patient safety by engaging, educating and equipping patient care teams to ensure the deployment of and adherence to evidence-based safe practices and the use of relevant clinical performance indicators to eliminate preventable harm throughout the Military Health System (MHS). 

We support the military mission by integrating a systems approach to promoting a culture of transparency, collaboration and accountability across the MHS. These practices will increase the likelihood of desired patient outcomes, increase confidence in the MHS healthcare delivery and build organizational commitment to protect the health of the patients entrusted to our care.

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Four military treatment facilities earn prestigious surgical quality awards

Article
2/12/2019
Navy Cmdr. Cary Schultz, a certified registered nurse anesthetist at Naval Hospital Jacksonville, monitors anesthesia levels during surgery in the operating room. “Our entire surgical team ensures that our fighting team is able to receive the treatment needed to keep them at top physical performance and ensure mission readiness,” said Schultz. The hospital was one of four MHS facilities recognized for exemplary surgical patient care in calendar year 2017. (U.S. Navy photo by Jacob Sippel)

Four military treatment facilities have been honored by the American College of Surgeons for exemplary surgical patient care in calendar year 2017. The Meritorious Awards are bestowed annually upon the top ten percent of American College of Surgeons National Surgical Quality Improvement Program participants worldwide.

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Medical team saves newborn’s life

Article
1/15/2019
Maria Ortiz, registered nurse, Labor and Delivery Section, William Beaumont Army Medical Center, checks vitals on Vanessa Torres, a laboring mom, as part of daily operations at WBAMC’s L&D section. Recently, Ortiz and other staff members quickly responded to an umbilical cord prolapse, an obstetrical emergency, at WBAMC resulting in the successful delivery of a baby, despite the life-threatening complication. (U.S. Army photo)

Staff quickly respond to the obstetrical emergency via an emergency cesarean section

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Military Hospitals and Clinics | Quality and Safety of Health Care (for Healthcare Professionals)

Two MHS providers achieve top scores in the patient experience survey

Article
6/4/2018
Recently, the MHS published its annual “Best of the Best” report, taking a closer look on MHS providers, departments and facilities who earned top honors based on JOES survey results.

The MHS recently published its annual “Best of the Best” report on medical providers

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Military Hospitals and Clinics | Quality and Safety of Health Care (for Healthcare Professionals)

From an award ceremony to panel talks, senior leaders will have presence at HIMSS

Article
3/8/2018
Vice Adm. Raquel Bono, director of Defense Health Agency, will be honored as a recipient of the HIMSS Most Influential Women in Health IT Awards on March 8 in Las Vegas.

Federal health, IT experts come together for discussion on hot topics

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NCR Quality Symposium engages patients and care teams

Article
11/22/2017
Tiffany Christensen, Vice President of Experience Innovation at The Beryl Institute, discusses her experiences with cystic fibrosis and the overall patient perspective in the health care experience. (Courtesy photo)

Diagnosed with cystic fibrosis, Tiffany Christensen’s struggles with her health, and with the health care system, lent purpose to her life

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Keeping surgical instruments sterile, safe

Article
10/24/2017
The first line of defense in combating patient infections for a hospital is its Central Services. Sterile processing technicians sterilize and decontaminate reusable surgical and clinical instruments in adherence to standards and recommended practices prioritizing patient safety. (U.S. Air Force photo by Staff Sgt. Kevin Iinuma)

Sterile processing technicians sterilize and decontaminate reusable surgical and clinical instruments in adherence to standards and recommended practices prioritizing patient safety

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MHS Online Transparency Site launch

Article
7/20/2017
Patients who use military hospitals and clinics will find it easier to see how their facility is performing thanks to June 28 changes by the Military Health System to its transparency website. (MHS graphic)

Recent changes put ratings at beneficiary fingertips through simple online clicks

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DoD Instruction 6200.05: Force Health Protection Quality Assurance (FHPQA) Program

Policy

This issuance establishes policy, assigns responsibilities, and defines requirements for the development and establishment of the FHPQA Program in accordance with the authority in DoD Directive (DoDD) 5124.02, Sections 731 and 738 of Public Law 108-375; Sections 1074f, 1092a, and 1073b of Title 10, United States Code; and DoDDs 6200.04 and 5136.13.

Management and Reporting of Clinical Adverse Actions and Professional Misconduct for Privileged Health Care Providers and Non-Privileged Clinical Support Staff

Policy

The purpose of this directive is to update and establish policy, assign responsibility, and prescribe procedures for the management and reporting of clinical adverse actions and professional misconduct for privileged health care providers and non-privileged clinical support staff for the Department of the Navy.

Ethical Guidelines and Practices for US Military Medical Professionals

Report
3/3/2015

Defense Health Board (DHB) report summarizing the findings and recommendations from the DHB's independent review on Ethical Guidelines and Practices for U.S. Military Medical Professionals

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Health Care Delivery Subcommittee Update Sustainment and Advancement of Amputee Care Tasking

Presentation
6/3/2014

Presentation to the Defense Health Board: Health Care Delivery Subcommittee Update Sustainment and Advancement of Amputee Care Tasking

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Dover Port Mortuary Independent Review Subcommittee Final Report

Report
2/27/2012

Defense Health Board: Dover Port Mortuary Independent Review Subcommittee Final Report

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Dover Port Mortuary Independent Review Subcommittee Report Errata Sheet

Report
2/27/2012

Defense Health Board: Dover Port Mortuary Independent Review Subcommittee Report Errata Sheet

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Vaccine Safety and Effectiveness Workgroup Update

Presentation
11/12/2009

Vaccine Safety and Effectiveness Workgroup Update presented to the Defense Health Board Nov. 12, 2009

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Quality and Safety of Health Care (for Healthcare Professionals)
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