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Quality and Safety of Health Care (for Healthcare Professionals)

The Health Systems Performance Branch (HSPB) within the Defense Health Agency integrates the Clinical Quality Program and the DoD Patient Safety Program.  Our goal is to promote improved quality and patient safety by engaging, educating and equipping patient care teams to ensure the deployment of and adherence to evidence-based safe practices and the use of relevant clinical performance indicators to eliminate preventable harm throughout the Military Health System (MHS). 

We support the military mission by integrating a systems approach to promoting a culture of transparency, collaboration and accountability across the MHS. These practices will increase the likelihood of desired patient outcomes, increase confidence in the MHS healthcare delivery and build organizational commitment to protect the health of the patients entrusted to our care.

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MHS Online Transparency Site launch

Article
7/20/2017
Patients who use military hospitals and clinics will find it easier to see how their facility is performing thanks to June 28 changes by the Military Health System to its transparency website. (MHS graphic)

Recent changes put ratings at beneficiary fingertips through simple online clicks

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Belvoir Hospital offers cutting-edge liver cancer treatment

Article
4/25/2017
For patients battling cancer, quality of life is most often achieved through treatment options. At Belvoir Hospital, a new localized option – the first of its kind for any military hospital on the East Coast – is giving patients with liver tumors another choice to enhance their quality of life. (Department of Defense photo by Reese Brown)

Belvoir Hospital is giving patients with liver tumors another choice to enhance their quality of life

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David Grant Medical Center first Air Force hospital to receive advanced birthing simulator

Article
4/20/2017
Medical staff conduct training on the new Complicated OB Emergency Simulator at Travis Air Force Base, California.  Travis has been selected by the Defense Health Agency as one of five installations within DoD to be a pilot base for the new system. The system will provide a standardized platform for training for all levels of clinical staff to promote standardization on patient safety. (U.S. Air Force photo by Louis Briscese)

The Defense Health Agency purchased five of the simulators for the Department of Defense and chose Travis as the pilot base for the Air Force to provide the training and necessary feedback

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Walter Reed makes new leadless pacemaker available to military patients

Article
3/13/2017
Surgeons at Walter Reed National Military Medical Center implant the leadless pacemaker. (U.S. Army photo)

Doctors at Walter Reed National Military Medical Center are implementing the leadless pacemaker

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New GERD treatment, first in DoD, performed at WBAMC

Article
3/2/2017
Army Maj. Michael Goldberg (left), chief, Gastroenterology, William Beaumont Army Medical Center, and Army Maj. Christopher Calcagno (right), gastroenterologist, WBAMC, speak to Army Staff Sgt. Mario Talavera (center), following the first incisionless fundoplication procedure to treat gastroesophageal reflux disease (GERD) performed in the Department of Defense, at WBAMC. (U.S. Army photo by Marcy Sanchez)

A new Food and Drug Administration approved incisionless procedure to treat gastroesophageal reflux disease was performed recently at William Beaumont Army Medical Center

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Medical miracle: BAMC surgeons perform groundbreaking arm replant

Article
2/15/2017
Christopher Ebner (left to right), occupational therapist at the Center for the Intrepid, Kelsey Ward and Army Lt. Col. (Dr.) Joseph Alderete, chief of surgical oncology and CFI medical director, pose for a photo at the CFI. Ward's arm was severed when a guardrail pierced the passenger-side window of her SUV in a car wreck on April 20, 2016. Brooke Army Medical Center surgeons performed their first above-the-elbow arm replant on the 22-year-old trauma patient. (U.S. Army photo by Lori Newman)

Brooke Army Medical Center surgeons performed their first above-the-elbow arm replant on a 22-year-old trauma patient last year and almost 10 months later the patient is thriving

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Hospital goes low, high tech to ensure patient safety

Article
1/19/2017
Evans Army Community Hospital operating room nurse Regina Andrews performs a diagnostic test on the RFID wand. The wand is used to locate surgical sponges embedded with an RFID chip. (U.S. Army photo by Jeff Troth)

To ensure the count of medical sponges is correct in its operating rooms, Evans Army Community Hospital has started using radio-frequency ID sponges

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Providing TLC for ICU babies

Article
1/19/2017
New mom Kimberly Neifert watches NICU Nurse Brandy Lor check the breathing rate of her daughter Ruelyn at Madigan Army Medical Center. Premature babies experience faster heart rates than adults and may also pause longer between breaths due to immature breathing patterns. (U.S. Army photo by Suzanne Ovel)

Needing the care of a neonatal ICU is not something most families anticipate

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Joint Trauma System takes shape from lessons learned

Article
1/9/2017
U.S. Airmen assigned to the 455th Expeditionary Medical Group perform trauma surgery on a gunshot victim at the Craig Joint Theater Hospital, Bagram Air Field, Afghanistan.

The goal of the JTS is to ensure that every fatality that can be prevented is prevented

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Dr. Guice reflects on Military Health System improvements

Article
12/23/2016
Dr. Karen S. Guice, acting assistant secretary of defense for health affairs, presents the keynote address opening the 2016 Military Health System Research Symposium in Orlando, Florida, recently.

The Defense Department’s top medical official reflected on her five-and-a-half year tenure at the Pentagon, notably a comprehensive review of the Military Health System

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MHS clinicians focus on journey to high reliability at AMSUS 2016 conference

Article
12/8/2016
Deputy Surgeon General Navy Rear Adm. Terry Moulton addresses MHS clinicians at the 2016 AMSUS Conference.

MHS clinicians discuss issues, improving quality of care, and how they can become a high reliability organization at AMSUS 2016 conference

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Improving surgical safety

Article
12/7/2016
Medical personnel conduct a procedure at the Eisenhower Army Medical Center operating room. Eisenhower AMC was recognized by the American College of Surgeons National Surgical Quality Improvement Program for its surgical safety and quality of care for the second year in a row. (U.S. Army photo by John Corley)

The Army NSQIP program is part of a military, tri-service surgical quality collaboration with the Defense Health Agency

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PA students now get hands-on experience at BAMC

Article
11/10/2016
Air Force Officer Candidate Brandy Williams talks with Jimmie Locke during his appointment in the Internal Medicine clinic. Williams is a Physician Assistant student in Phase 2 of the Interservice Physician Assistant Program at Brooke Army Medical Center. (U.S. Army photo by Robert Shields)

Brooke Army Medical Center recently partnered with the Army Medical Department Center and School to become a Phase 2 site for the Interservice Physician Assistant Program

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Madigan sleep service nationally recognized

Article
11/8/2016
U.S. Army Sgt. 1st Class Bobby M. Scharton, a platoon sergeant with 17th Fires Brigade, 7th Infantry Division, lies down as Christopher Taylor, a sleep technician with Madigan Army Medical Center, checks sensor connections during a sleep study at Joint Base Lewis-McChord, Wash. Sleep technicians connect 26 sensors to patients that measure eye and muscle movements, brain activity, heart rate and breathing. (U.S. Army photo)

Madigan Army Medical Center earned national recognition for the excellent care provided in its sleep service clinic

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The future of intensive care: Tele-ICU

Article
11/7/2016
United States Air Force Medical Service Seal

The Mike O’Callaghan Federal Medical Center partners with Veteran Affairs to bring the first Tele-ICU to the Critical Care Unit, improving the quality of patient care

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