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About the Patient Safety Program

Your DOD Patient Safety Program (PSP) is a complete program with the goal of creating a culture of patient safety and quality within the Military Health System (MHS). We encourage a systems approach to creating a safer patient environment; engaging MHS leadership; promoting collaboration across all three services; and fostering trust, transparency, teamwork, and communication.


Our Mission

Our Mission is to promote a culture of safety to end preventable patient harm by engaging, educating and equipping patient-care teams to put evidenced-based leading practices in place across the organization.

Our Vision

Our Vision is to support the military mission by building organizational commitment and capacity to implement and sustain a culture of safety to protect the health of the patients in our care.

What We Offer

Leadership Engagement:

Leaders are the champions of change. We offer solutions to engage, educate and equip the entire patient care team to be champions for patient safety and institutionalize evidenced-based leading practices.

Teamwork and Awareness:

Sharing information is the key to ensuring all DOD patient care teams have one vision for patient safety. We offer solutions that help teams continuously learn and develop skills to reduce risk and provide high quality care to patients.

Alignment and Partnership:

To reach a systems approach to improving patient safety, we partner and collaborate with patient safety strategic leaders aligning with the MHS mission for an integrated, highly-reliable system of medical training, readiness, and health. As the MHS promotes Ready Reliable Care to be the core of everything we do, leaders at every level and all staff drive high reliability forward to achieve zero preventable harm.

Questions? Contact our staff via email.

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Photo
Aug 24, 2017

Joint Patient Safety Reporting

Joint Patient Safety Reporting logo. The system used to capture patient safety events underwent software improvements in August 2017 to enhance user experience.

The Joint Patient Safety Reporting system used by both the Department of Defense and Veterans Health Administration to report patient safety events was updated in August 2017 to improve user experience.

Policy
Apr 28, 2017

Federal Regulation: Army MEDCOM Regulation 40-41: Medical Service – The Patient Safety Program

This regulation outlines the activities of the Army Medical Department (AMEDD) Patient Safety Program (PSP) to identify and centrally report actual and potential events in medical/dental systems and processes and to improve patient safety and healthcare quality throughout the AMEDD.

  • Identification #: N/A
  • Type: Federal Regulation
FAQ
Aug 5, 2016

Patient Safety Order Materials

This outlines the frequently asked questions in reference to ordering patient safety materials. This includes vital contact information for assistance and account registration information.

Publication
Jun 29, 2016

DoD PSP Learning Update July August 2016

.PDF | 147.15 KB

The Learning Update delivers an upcoming schedule of DoD PSP and other patient safety activities, tools and resources to help you increase your patient safety knowledge and skills. This edition highlights upcoming patient safety activities July and August 2016.

Policy
Oct 1, 2015

Guideline: Trusted Care Concept of Operations

.PDF | 2.31 MB

This Trusted Care concept of operations (CONOPS) describes the transformation of the Air Force Medical Service into a high reliability healthcare system. High reliability organizations (HROs), as originally described in the nuclear power and aviation industries, consistently achieve better-than-expected outcomes despite operating in complex or high ...

  • Identification #: N/A
  • Type: Guideline
Technical Document
Apr 22, 2015

PIM TeamSTEPPS CE Process Timeline

.PDF | 338.60 KB

Document highlights the updated process timeline for course coordinators and participants to receive Continuing Education (CE) credits post-course facilitation of the TeamSTEPPS curriculum. This process has been udpated due to a recent transition to Postgraduate Institute for Medicine (PIM) accreditation for the curriculum.

Technical Document
Apr 22, 2015

TeamSTEPPS Course Coordinator PIM

.PDF | 1.27 MB

Document highlighting the roles and responsibilities of all TeamSTEPPS Course Coordinators, responsible for facilitating training utilizing the DoD Patient Safety Program's TeamSTEPPS curriculum.

Technical Document
Apr 22, 2015

TeamSTEPPS Train the Trainer Agenda Example

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Example of a TeamSTEPPS Train the Trainer two day course agenda. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Last Updated: July 11, 2023
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