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About the Patient Safety Program

Your DOD Patient Safety Program (PSP) is a complete program with the goal of creating a culture of patient safety and quality within the Military Health System (MHS). We encourage a systems approach to creating a safer patient environment; engaging MHS leadership; promoting collaboration across all three services; and fostering trust, transparency, teamwork, and communication.


Our Mission

Our Mission is to promote a culture of safety to end preventable patient harm by engaging, educating and equipping patient-care teams to put evidenced-based leading practices in place across the organization.

Our Vision

Our Vision is to support the military mission by building organizational commitment and capacity to implement and sustain a culture of safety to protect the health of the patients in our care.

What We Offer

Leadership Engagement:

Leaders are the champions of change. We offer solutions to engage, educate and equip the entire patient care team to be champions for patient safety and institutionalize evidenced-based leading practices.

Teamwork and Awareness:

Sharing information is the key to ensuring all DOD patient care teams have one vision for patient safety. We offer solutions that help teams continuously learn and develop skills to reduce risk and provide high quality care to patients.

Alignment and Partnership:

To reach a systems approach to improving patient safety, we partner and collaborate with patient safety strategic leaders aligning with the MHS mission for an integrated, highly-reliable system of medical training, readiness, and health. As the MHS promotes Ready Reliable Care to be the core of everything we do, leaders at every level and all staff drive high reliability forward to achieve zero preventable harm.

Questions? Contact our staff via email.

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Technical Document
Mar 15, 2018

Patient Safety Champion Nomination Form 2018

.PDF | 313.47 KB

The Patient Safety Champion Certificate of Recognition is a peer to-peer recognition program led by the DoD Patient Safety Program. This program gives Military Health System staff an opportunity to recognize peers for their patient safety efforts within their local military treatment facility.

Technical Document
Apr 22, 2015

PIM TeamSTEPPS CE Process Timeline

.PDF | 338.60 KB

Document highlights the updated process timeline for course coordinators and participants to receive Continuing Education (CE) credits post-course facilitation of the TeamSTEPPS curriculum. This process has been udpated due to a recent transition to Postgraduate Institute for Medicine (PIM) accreditation for the curriculum.

Technical Document
Apr 22, 2015

TeamSTEPPS Course Coordinator PIM

.PDF | 1.27 MB

Document highlighting the roles and responsibilities of all TeamSTEPPS Course Coordinators, responsible for facilitating training utilizing the DoD Patient Safety Program's TeamSTEPPS curriculum.

Technical Document
Apr 22, 2015

TeamSTEPPS Train the Trainer Agenda Example

.DOCX | 24.53 KB

Example of a TeamSTEPPS Train the Trainer two day course agenda. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Technical Document
Apr 22, 2015

DoD PSP ORC Instructor Profile

.PDF | 3.36 MB

Document outlines the steps for course coordinators and instructors of the DoD Patient Safety Program (PSP) safety training curriculum TeamSTEPPS, to access their instructor profile in the Online Registration Center (ORC). Included in these steps is an overview of the instructor's responsibilities post-course in the ORC to ensure participants receive ...

Technical Document
Apr 22, 2015

TeamSTEPPS Train the Staff Agenda PM Example

.DOCX | 21.94 KB

Example of a TeamSTEPPS Train the Staff course agenda for an PM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Technical Document
Apr 22, 2015

TeamSTEPPS Train the Staff Agenda AM Example

.DOCX | 22.55 KB

Example of a TeamSTEPPS Train the Staff course agenda for an AM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course requests to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Technical Document
Dec 17, 2014

Patient Safety Order Materials FAQs

.PDF | 363.04 KB

This DoD Patient Safety Program document outlines the frequently asked questions in reference to ordering patient safety materials from the Patient Safety portion of the Health.mil website. The document includes vital contact information for assistance and account registration information.

Technical Document
Apr 2, 2014

Sustainment Guide for Reducing Harm Associated with Patient Falls

.PDF | 428.63 KB

This Falls Sustainment Guide supports the 2012 - 2013 Military Health System (MHS) Partnership for Patients initiative to improve the quality and safety of health care in all Department of Defense (DoD) Medical Treatment Facilities (MTF). The purpose of this Falls Sustainment Guide is to provide the tools and resources to ensure a reduction in falls ...

Technical Document
Feb 11, 2014

Implementation Guide for Falls

.PDF | 641.27 KB

The Falls Implementation Guide was created to support the Partnership for Patients, a national initiative sponsored by the Department of Health and Human Services to reduce harm in health care facilities.

Technical Document
Jan 24, 2014

Sustainment Guide for Adverse Drug Events

.PDF | 623.35 KB

The lessons learned through the Military Health System (MHS) Adverse Drug Event (ADE) implementation process have led to the development of an improved Sustainment Guide. This sustainment guide includes the elimination of monitoring the therapeutic class of Sedatives, implementing processes to improve the integrity of data, clarification of ...

Last Updated: July 11, 2023
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