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Quality and Safety of Health Care (for Healthcare Professionals)

The Health Systems Performance Branch (HSPB) within the Defense Health Agency integrates the Clinical Quality Program and the Patient Safety Program. Our goal is to promote improved quality and patient safety by engaging, educating and equipping patient care teams to ensure the deployment of and adherence to evidence-based safe practices and the use of relevant clinical performance indicators to eliminate preventable harm throughout the Military Health System (MHS). 

We support the military mission by integrating a systems approach to promoting a culture of transparency, collaboration and accountability across the MHS. These practices will increase the likelihood of desired patient outcomes, increase confidence in the MHS healthcare delivery and build organizational commitment to protect the health of the patients entrusted to our care.

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Improving surgical safety

Article
12/7/2016
Medical personnel conduct a procedure at the Eisenhower Army Medical Center operating room. Eisenhower AMC was recognized by the American College of Surgeons National Surgical Quality Improvement Program for its surgical safety and quality of care for the second year in a row. (U.S. Army photo by John Corley)

The Army NSQIP program is part of a military, tri-service surgical quality collaboration with the Defense Health Agency

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PA students now get hands-on experience at BAMC

Article
11/10/2016
Air Force Officer Candidate Brandy Williams talks with Jimmie Locke during his appointment in the Internal Medicine clinic. Williams is a Physician Assistant student in Phase 2 of the Interservice Physician Assistant Program at Brooke Army Medical Center. (U.S. Army photo by Robert Shields)

Brooke Army Medical Center recently partnered with the Army Medical Department Center and School to become a Phase 2 site for the Interservice Physician Assistant Program

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Military Hospitals and Clinics | Quality and Safety of Health Care (for Healthcare Professionals)

Madigan sleep service nationally recognized

Article
11/8/2016
U.S. Army Sgt. 1st Class Bobby M. Scharton, a platoon sergeant with 17th Fires Brigade, 7th Infantry Division, lies down as Christopher Taylor, a sleep technician with Madigan Army Medical Center, checks sensor connections during a sleep study at Joint Base Lewis-McChord, Wash. Sleep technicians connect 26 sensors to patients that measure eye and muscle movements, brain activity, heart rate and breathing. (U.S. Army photo)

Madigan Army Medical Center earned national recognition for the excellent care provided in its sleep service clinic

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The future of intensive care: Tele-ICU

Article
11/7/2016
United States Air Force Medical Service Seal

The Mike O’Callaghan Federal Medical Center partners with Veteran Affairs to bring the first Tele-ICU to the Critical Care Unit, improving the quality of patient care

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EAMC recognized for high surgical quality for second consecutive year

Article
10/28/2016
Army Medicine Logo

Eisenhower Army Medical Center has been recognized by the American College of Surgeons National Surgical Quality Improvement Program for its safety initiatives and quality of care again

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Access, Cost, Quality, and Safety | Quality and Safety of Health Care (for Healthcare Professionals) | Military Hospitals and Clinics

Air Force, Army team save lives at the DoD’s only Level 1 trauma center

Article
10/11/2016
Air Force Capt. (Dr.) Kjell Ballard, emergency room resident, asks a patient to make the OK sign to check mobility of the fingers at the San Antonio Military Medical Center on Joint Base San Antonio-Fort Sam Houston, Texas. Serving 20 counties in the Texas region, the SAMMC Emergency Department treats roughly 200 patients a day. (U.S. Air Force photo by Staff Sgt. Kevin Iinuma)

As the only Level 1 Trauma Center in the Defense Department, the medical facility is equipped and staffed to provide care for patients suffering from major traumatic injuries

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Bono reinforces support for disabled veterans, advocacy efforts

Article
9/23/2016
Defense Health Agency director Navy Vice Adm. Raquel Bono delivers keynote address to attendees of the Paralyzed Veterans of America’s ‘Mission:ABLE’ awards ceremony in downtown Washington, DC.

DHA director Vice Adm. Bono lauds the efforts of award recipients at the Paralyzed Veterans of America’s (PVA)‘Mission: ABLE’ awards ceremony and says advocacy groups help DHA serve disabled veterans.

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Cochlear implant opens up the world for Army colonel

Article
9/22/2016
Dr. Elizabeth Searing (right) makes initial adjustments via a computer to Lt. Col. James Morrison's cochlear implant. Dr. April Luxner, an audiologist with Cochlear Corporation, was on hand to witness Morrison's reactions to hearing with his right ear after 12 years of deafness. (U.S. Army photo by Jeff Troth)

In the past 12 years, Army Lt. Col. James Morrison has seen ear, head and neck, and neurology specialists at the six posts where he was stationed

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Hospital's sterile-processing techs are 'Gladiators' of patient safety

Article
9/14/2016
Army Staff Sgt. Oscar Domino (left), operating room technician, hands a sterile pack to Army Maj. Jerry Rivera-Santiago, sterile processing's officer in charge. Carl R. Darnall Army Medical Center's Sterile Processing Department assembles and packs more than 400 surgical units monthly. (U.S. Army photo by Gloria Montgomery)

Sterile-processing medical technicians are the multipliers of hospital safety who clean, disinfect and sterilize the hospital and dental clinic's surgical tools

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Survival rates improving for Soldiers wounded in combat, says Army surgeon general

Article
8/26/2016
About 92 percent of Soldiers wounded in Iraq and Afghanistan have made it home alive. Soldiers in a tactical critical care evacuation team prepare for a patient transfer mission at Forward Operating Base Orgun East, Afghanistan. (U.S. Air Force photo by Marleah Miller)

About 92 percent of Soldiers wounded in Iraq and Afghanistan have made it home alive

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DoD Instruction 6200.05: Force Health Protection Quality Assurance (FHPQA) Program

Policy

This issuance establishes policy, assigns responsibilities, and defines requirements for the development and establishment of the FHPQA Program in accordance with the authority in DoD Directive (DoDD) 5124.02, Sections 731 and 738 of Public Law 108-375; Sections 1074f, 1092a, and 1073b of Title 10, United States Code; and DoDDs 6200.04 and 5136.13.

Management and Reporting of Clinical Adverse Actions and Professional Misconduct for Privileged Health Care Providers and Non-Privileged Clinical Support Staff

Policy

The purpose of this directive is to update and establish policy, assign responsibility, and prescribe procedures for the management and reporting of clinical adverse actions and professional misconduct for privileged health care providers and non-privileged clinical support staff for the Department of the Navy.

Ethical Guidelines and Practices for US Military Medical Professionals

Report
3/3/2015

Defense Health Board (DHB) report summarizing the findings and recommendations from the DHB's independent review on Ethical Guidelines and Practices for U.S. Military Medical Professionals

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Health Care Delivery Subcommittee Update Sustainment and Advancement of Amputee Care Tasking

Presentation
6/3/2014

Presentation to the Defense Health Board: Health Care Delivery Subcommittee Update Sustainment and Advancement of Amputee Care Tasking

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Dover Port Mortuary Independent Review Subcommittee Report Errata Sheet

Report
2/27/2012

Defense Health Board: Dover Port Mortuary Independent Review Subcommittee Report Errata Sheet

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