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- The MHS Nurse Advice Line has assisted more than 1.7 million beneficiaries.
- The table below represents a typical day for the Nurse Advice Line.
| Average Number to Date |
Of ... |
| 1,750 |
Average total of calls, web chats and video chats per day |
| 554 |
Individuals who get professional self-care and health advice |
| 44 |
Parents of infants assisted daily |
| 9 |
Lives saved by recommending or activating emergency procedures |
Military Health System (MHS) Nurse Advice Line
Available 24/7 by phone, web chat and video chat.
Contact the MHS Nurse Advice Line 24/7 to:
-
Get evidence-based health care advice from a registered nurse
- Find an urgent or emergency care facility
- Receive recommendations for the most appropriate level of care
- Schedule same or next day appointments when recommended by a registered nurse and enrolled to a military hospital or clinic
- Get an online “absence excuse” or “sick slip” when medically appropriate—subject to service command requirements
| Location |
How to Contact the Nurse Advice Line |
| United States, Guam and Puerto Rico |
Visit MHSNurseAdviceLine.com for web chat and video chat, or dial
1-800-TRICARE (874-2273), option 1. |
| Overseas military hospitals and clinics |
Contact your local facility or visit MHSNurseAdviceLine.com for web chat, video chat or to find country-specific numbers. |
If you have an emergency and need immediate medical attention, call 911 or your international emergency number – or, go to an emergency room.
You can use the MHS Nurse Advice Line unless you are enrolled in the U.S. Family Health Plan.
View a secure summary of your health care advice at MHSNurseAdviceLine.com.
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Last Updated: July 11, 2023