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Ready Reliable Care Communications Toolkit

Ready Reliable Care Communications Toolkit poster

Download a PDF of the Ready Reliable Care Communications Toolkit

Ready Reliable Care is our coordinated effort to advance high reliability practices across the Military Health System (MHS). It draws upon the achievements of each of the service medical departments and the Defense Health Agency (DHA) to strengthen our culture of safety, grow our continuous process improvement efforts, maintain our leadership commitment, and foster patient centeredness.

Ready Reliable Care is a DHA strategic priority to drive better outcomes for patients, staff, and the enterprise.

This Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage staff, and celebrate Ready Reliable Care across your team or facility. These resources include:

  • Briefing materials
  • Talking points
  • Educational products
  • Digital tools
  • Visual resources

Click on the products listed below to view and download. Refer to the complete toolkit for full product descriptions and how to use them.

Materials for Senior Leaders and Champions

Use to communicate about Ready Reliable Care with staff

Download

Handouts and Flyers

Print these items as 8.5” (W) x 11” (H) flyers to distribute to staff and around facilities

Download

Key Messages and Talking Points

Use these materials to talk about Ready Reliable Care in meetings, briefings, and speeches

Download

Print-Ready Content

Print these items as 18” (W) x 24” (H) posters to hang in your facility

Download

Digital and Social Media Content

Use these graphics and messages on social media and other digital platforms

Download

Portable Content

See samples of promotional items such as badge cards and wallet cards

Download

Briefing Decks and Slides

Use these materials to brief Ready Reliable Care across your team or facility

Download

Additional Communication Resources

Use these Ready Reliable Care branding materials to support communications development

Download

High Reliability Accomplishments Resources

Use these materials to share achievements in advancing high reliability

Download

Videos

Watch these videos to learn what Ready Reliable Care is and what it means for the DHA

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Ready Reliable Care Carousel Slide

Infographic
8/3/2021

Builds brand awareness and reminds staff of the MHS commitment to high reliability.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Communications Toolkit

Publication
7/29/2021

This digital Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage, and celebrate Ready Reliable Care across your team or facility.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit | Ready Reliable Care Communications Toolkit

Infection Prevention is Everyones Job Poster

Publication
6/10/2021

Reminds everyone to use infection prevention practices that help keep facilities clean and safe for patients and staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Improve Communication with the Ready Reliable Care Safety Communication Bundle Poster

Publication
6/10/2021

Encourages staff to use the Ready Reliable Care Safety Communication Bundle practices to improve team communication.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Screensaver Deference to Expertise

Publication
6/10/2021

Uses a “High Reliability Checkpoint” to encourage staff to apply Deference to Expertise in their daily work.

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Ready Reliable Care Principles Poster Preoccupation with Failure

Publication
6/10/2021

Shows how Preoccupation with Failure applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Deference to Expertise

Publication
6/10/2021

Shows how Deference to Expertise applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Sensitivity to Operations

Publication
6/10/2021

Shows how Sensitivity to Operations applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Commitment to Resilience

Publication
6/10/2021

Shows how Commitment to Resilience applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Constancy of Purpose

Publication
6/10/2021

Shows how Constancy of Purpose applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Reluctance to Simplify

Publication
6/10/2021

Shows how Reluctance to Simplify applies to all staff.

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How Does Your Surgical Team Practice Ready Reliable Care Poster

Publication
6/10/2021

Encourages surgical staff to use Surgical Briefs/Debriefs and DHA Universal Protocol to help increase safety and improve team communication.

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Approaching Pain Management with Primary Care Poster

Publication
6/10/2021

Encourages staff to use an integrated approach to treat acute and chronic pain in primary care.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Screensaver Respect for People

Publication
6/10/2021

Uses a “High Reliability Checkpoint” to encourage staff to apply Respect for People in their daily work.

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Ready Reliable Care Principles Poster Respect for People

Publication
6/10/2021

Shows how Commitment to Resilience applies to all staff.

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Ready Reliable Care | Ready Reliable Care Communications Toolkit
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