Back to Top Skip to main content Skip to sub-navigation

Ready Reliable Care Communications Toolkit

Ready Reliable Care Communications Toolkit poster

Download a PDF of the Ready Reliable Care Communications Toolkit

Ready Reliable Care is our coordinated effort to advance high reliability practices across the Military Health System (MHS). It draws upon the achievements of each of the service medical departments and the Defense Health Agency (DHA) to strengthen our culture of safety, grow our continuous process improvement efforts, maintain our leadership commitment, and foster patient centeredness.

Ready Reliable Care is a DHA strategic priority to drive better outcomes for patients, staff, and the enterprise.

This Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage staff, and celebrate Ready Reliable Care across your team or facility. These resources include:

  • Briefing materials
  • Talking points
  • Educational products
  • Digital tools
  • Visual resources

Click on the products listed below to view and download. Refer to the complete toolkit for full product descriptions and how to use them.

Materials for Senior Leaders and Champions

Use to communicate about Ready Reliable Care with staff

Download

Handouts and Flyers

Print these items as 8.5” (W) x 11” (H) flyers to distribute to staff and around facilities

Download

Key Messages and Talking Points

Use these materials to talk about Ready Reliable Care in meetings, briefings, and speeches

Download

Print-Ready Content

Print these items as 18” (W) x 24” (H) posters to hang in your facility

Download

Digital and Social Media Content

Use these graphics and messages on social media and other digital platforms

Download

Portable Content

See samples of promotional items such as badge cards and wallet cards

Download

Briefing Decks and Slides

Use these materials to brief Ready Reliable Care across your team or facility

Download

Additional Communication Resources

Use these Ready Reliable Care branding materials to support communications development

Download

High Reliability Accomplishments Resources

Use these materials to share achievements in advancing high reliability

Download

Videos

Watch these videos to learn what Ready Reliable Care is and what it means for the DHA

You also may be interested in...

How Does Your Surgical Team Practice Ready Reliable Care Poster

Publication
6/10/2021

Encourages surgical staff to use Surgical Briefs/Debriefs and DHA Universal Protocol to help increase safety and improve team communication.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Sensitivity to Operations

Publication
6/10/2021

Shows how Sensitivity to Operations applies to all staff.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Leadership Practices for Ready Reliable Care Poster

Publication
6/10/2021

Encourages leaders to use Safety Leadership Rounds and Unit-based Huddles to identify and address potential issues.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Screensaver Deference to Expertise

Publication
6/10/2021

Uses a “High Reliability Checkpoint” to encourage staff to apply Deference to Expertise in their daily work.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Practice Ready Reliable Care with I PASS Poster

Publication
6/10/2021

Encourages use of I-PASS, a tool to help staff remember the key points for a successful transition of care.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Screensaver Sensitivity to Operations

Publication
6/10/2021

Uses a “High Reliability Checkpoint” to encourage staff to apply Sensitivity to Operations in their daily work.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Generic Graphic 7

Publication
6/10/2021

Suggested social media message: Our patients are the heart and soul of our mission. We come to work every day to ensure our nation’s military service members, veterans, and their families are healthy, safe, and ready to take on the next challenge. Learn more about our commitment to #ReadyReliableCare here: [health.mil/ReadyReliableCare]

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Approaching Pain Management with Primary Care Poster

Publication
6/10/2021

Encourages staff to use an integrated approach to treat acute and chronic pain in primary care.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Generic Graphic 6

Publication
6/10/2021

Suggested social media message: Thank you to the wonderful staff who work hard every day to deliver #ReadyReliableCare to our patients and each other! Your efforts are driving us toward a safer and more reliable MHS. Learn more about #ReadyReliableCare here: [health.mil/ReadyReliableCare]

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Generic Graphic 5

Publication
6/10/2021

Suggested social media message: Our MHS staff have shown outstanding commitment to #ReadyReliableCare during the COVID-19 pandemic. They remain resilient and focused on delivery of high-quality patient care under difficult circumstances. [health.mil/ReadyReliableCare]

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Infection Prevention is Everyones Job Poster

Publication
6/10/2021

Reminds everyone to use infection prevention practices that help keep facilities clean and safe for patients and staff.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Principles Poster Respect for People

Publication
6/10/2021

Shows how Commitment to Resilience applies to all staff.

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Graphic Respect for People

Publication
6/10/2021

Suggested social media message: Mutual trust and Respect for People is a cornerstone of the [facility name] culture. Let's take a moment to acknowledge everyone who helps create a happier and healthier work environment! #ReadyReliableCare

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Graphic Deference to Expertise

Publication
6/10/2021

Suggested social media message: Each of us at [facility name] is a problem solver, sharing relevant knowledge and experience to create the best possible solutions. Thank a colleague or staff member who you recently Deferred to for Expertise! #ReadyReliableCare

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit

Ready Reliable Care Social Media Graphic Reluctance to Simplify

Publication
6/10/2021

Suggested social media message: With each patient visit, [facility name] staff are Reluctant to Simplify by working to understand the complexities of our patients' unique wants and needs. Take a moment to recognize a colleague or staff member who has shown outstanding Reluctance to Simplify in their work! #ReadyReliableCare

Recommended Content:

Ready Reliable Care | Ready Reliable Care Communications Toolkit
<< < 1 2 3 4 > >> 
Showing results 31 - 45 Page 3 of 4
Last Updated: January 18, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.