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Pharmacy Operations Toolkit

To link directly to this toolkit from your websites, please use this link: [health.mil/PharmacyOpsToolkit].

Text only image that reads ‘Communicating changes to pharmacy operations due to COVID-19 DSCA Deployments’

Toolkit for Military Pharmacies

Communicating Changes to Pharmacy Operations due to COVID-19 DSCA Deployments

The Defense Health Agency has developed this digital toolkit to provide military pharmacies with the print and digital resources needed to make beneficiaries aware of changes to pharmacy operations that may occur as a result of COVID-19 Defense Support of Civil Authorities (DSCA) deployments.

Background: Changes to Pharmacy Operations due to COVID-19 DSCA Deployments

The new National Strategy for the COVID-19 Response and Pandemic Preparedness includes the use of Department of Defense resources to include pharmacists, pharmacy technicians, and other federal workers in support of DSCA missions. As a result, Military pharmacy staff at certain installations across the United States are deploying in support of community COVID-19 vaccination efforts or to assist with the COVID-19 response in under-resourced areas.

Toolkit Resources

Please use the materials below to make beneficiaries aware of changes to pharmacy operations due to pharmacy staff deployments in support of the DSCA COVID-19 response.

Toolkit materials will accomplish the following:

  1. Generate beneficiary awareness of potential future changes/impacts; and
  2. Make beneficiaries aware of a variety of key pharmacy operational changes

Please use the materials below as appropriate, as they apply to your facility.

The following resources may help make beneficiaries aware of potential upcoming changes to pharmacy operations. Use these resources to make beneficiaries aware that your military pharmacy’s operational status may be impacted as a result of the deployment of military pharmacy personnel in support of the federal COVID-19 response, and the potential impacts they might expect.


Your military pharmacy operations may be impacted due to military pharmacy deployments in support of federal COVID-19 response

Use this graphic for print as well as digital use on computers and CCTV, as well as posting on social media.


Handout indicating that your military pharmacy and text explaining that your military pharmacy operations may be impacted due to personnel deployments for the federal COVID-19 response, including increased processing times, reduced hours, weekend closures, temporary access limits, and temporary closures

Use this quarter-sheet flyer to include in pharmacy prescription bags.

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