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Military Health System

Important Notice about Pharmacy Operations

Change Healthcare Cyberattack Impact on MHS Pharmacy Operations. Read the statement to learn more. 

Theresa Wright, 28th Medical Support Squadron pharmacy technician, counts pills to correctly fill a prescription on Ellsworth Air Force Base, S.D., May 22, 2012. The 28th MSS completes an average of 510 prescriptions a day. (U.S. Air Force photo by Airman 1st Class Alystria Maurer/Released)
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TRICARE Pharmacy Home Delivery

The TRICARE Pharmacy Home Delivery is a convenient way to get prescriptions filled. Educating beneficiaries about the TRICARE Home Delivery will help increase beneficiary knowledge of the pharmacy benefit.

Talking Points

  • After military pharmacies, the TRICARE Pharmacy Home Delivery is the least expensive way to fill prescriptions.
  • TRICARE Pharmacy Home Delivery will ship to any address in the U.S. or U.S. territories, including APO/FPO addresses. Home delivery won’t ship to private foreign addresses. Home delivery isn’t available in Germany.
  • Home delivery is safe and easy to use. You can even use it when you're traveling or if you move.
    • Get up to a 90-day supply for most prescription drugs
    • Request refills online, by phone, mail, or through the Express Scripts mobile app
  • How to Switch to Home Delivery:
    • Online
    • By calling the Member Choice Center at 1-877-363-1433o
    • Ask your provider to e-Prescribe to “Express Scripts Home Delivery”
    • Ask your provider to fax your prescription to Express Scripts at 1-877-895-1900
    • Mail the completed Mail Order Registration Form to Express Scripts, Inc.

Watch this video to learn more!

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Last Updated: August 07, 2023
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