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Members of the Resolute Sentinel leadership pose with U.S. and Peruvian doctors during a site visit of the Royal Hospital of San Andrés in Lima, Peru, July 11, 2023. Resolute Sentinel improves readiness of U.S. and partner nation military and interagency personnel through joint defense interoperability training, engineering projects and knowledge exchanges. (U.S. Air Force photo by Tech. Sgt. Nicholas Monteleone)
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Ready Reliable Care Communications

Ready Reliable Care Communications Toolkit poster

Download a PDF of the Ready Reliable Care Communications Toolkit

Ready Reliable Care is our coordinated effort to advance high reliability practices across the Military Health System (MHS). It draws upon the achievements of each of the service medical departments and the Defense Health Agency (DHA) to strengthen our culture of safety, grow our continuous process improvement efforts, maintain our leadership commitment, and foster patient centeredness.

Ready Reliable Care is a DHA strategic priority to drive better outcomes for patients, staff, and the enterprise.

This Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage staff, and celebrate Ready Reliable Care across your team or facility. These resources include:

  • Briefing materials
  • Talking points
  • Educational products
  • Digital tools
  • Visual resources

Click on the products listed below to view and download. Refer to the complete toolkit for full product descriptions and how to use them.

Materials for Senior Leaders and Champions

Use to communicate about Ready Reliable Care with staff

Handouts and Flyers

Print these items as 8.5

Key Messages and Talking Points

Use these materials to talk about Ready Reliable Care in meetings, briefings, and speeches

Print-Ready Content

Print these items as 18

Digital and Social Media Content

Use these graphics and messages on social media and other digital platforms

Portable Content

See samples of promotional items such as badge cards and wallet cards

Briefing Decks and Slides

Use these materials to brief Ready Reliable Care across your team or facility

Additional Communication Resources

Use these Ready Reliable Care branding materials to support communications development

High Reliability Accomplishments Resources

Use these materials to share achievements in advancing high reliability

Videos

Watch these videos to learn what Ready Reliable Care is and what it means for the DHA

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Publication
Jun 10, 2021

Ready Reliable Care Social Media Generic Graphic 7

.JPG | 2.67 MB

Suggested social media message: Our patients are the heart and soul of our mission. We come to work every day to ensure our nation’s military service members, veterans, and their families are healthy, safe, and ready to take on the next challenge. Learn more about our commitment to #ReadyReliableCare here: [health.mil/ReadyReliableCare]

Publication
Jun 10, 2021

Ready Reliable Care Social Media Graphic Reluctance to Simplify

.JPG | 2.71 MB

Suggested social media message: With each patient visit, [facility name] staff are Reluctant to Simplify by working to understand the complexities of our patients' unique wants and needs. Take a moment to recognize a colleague or staff member who has shown outstanding Reluctance to Simplify in their work! #ReadyReliableCare

Publication
Jun 7, 2021

Ready Reliable Care Overview

.PDF | 1.29 MB

Describes the purpose, mission, and scope of Ready Reliable Care, as well as its associated domains of change and principles. Features an abridged timeline of MHS achievements in access to care, patient safety, quality of care, transparency, and patient and provider experience.

Last Updated: August 07, 2023
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