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Solution Delivery Division

Delivering Solutions, Advancing Health Care


To enhance medical readiness and health care delivery through optimized, modernized, and cost-efficient information, simulation, technology, and medical devices acquisition program management, solutions, and services to empower the Department of Defense and our partners.


To be the premier provider of enterprise information, simulation, technology and medical devices acquisition program management solutions to enhance medical readiness and health care delivery.

Key Functions

The SDD provides and sustains information technology capabilities that support the delivery of health care to our service members from battlefield to the home front. Key SDD solutions:

  • Support more than 9 million eligible product users
  • Document clinical encounters and data
  • Process 25,000 requisitions and over $13 million of medical supplies and pharmaceuticals daily
  • Empower patients with access to online military hospital and clinic health care services and information
  • Provide near real time global medical surveillance
  • Manage clinical provider credentials and privileging
  • Track billions of dollars annually in health care services
  • Support patient safety, nutrition services, blood programs, Service Treatment Records, care coordination, occupational health, and more!

Download Our Fact Sheet   Download Our Annual Report    Download the Mobile App Portfolio

Our Products

Care and Benefits

Electronic Health Record Modernization

Select from the list below to download.

Private Sector Care Dashboard4/30/2019
Business Analytics Tool (BAT)8/9/2022
Decommissioning Zone8/9/2022

Health Services Support

Integrated Clinical Systems

Select from the list below to download.

Enterprise Clinical Imaging Archive7/21/2023
Picture Archiving and Communication Systems7/21/2023
Technology Assessment and Requirements Analysis7/21/2023

Legacy Evolutionary Analytics Program Management Office

Select from the list below to download.

AHLTA 3.38/12/2022
AHLTA Web Print10/26/2020
CIS CCI8/12/2022
Coagulation Clinic (CoagClinic)3/26/2018
Composite Health Care System10/26/2020
Enterprise Blood Management System - Donor (EBMS-D)8/12/2022
Enterprise Blood Management System - Transfusion (EBMS-T)8/12/2022
Robotic Process Automation Brochure7/13/2023

Medical Logistics Information Technology

Select from the list below to download.

DML-ES - Core5/8/2023
DMLES LogiCole5/9/2023
DML-ES — SAP5/8/2023

Medical Simulation and Training

Select from the list below to download.

Medical Simulation and Training PMO Brochure7/12/2023

Technology Support

Select from the list below to download.

Application Lifecycle Manager8/30/2023
Business Intelligence Common Services9/6/2023
Capacity Services9/27/2019
Identity Authentication Services8/30/2023

You also may be interested in...

Fact Sheet
May 8, 2023 Website

.PDF | 1.75 MB

The website is the organizational web presence for the Military Health System and the Defense Health Agency. In addition to providing a vehicle for official MHS and DHA news and information, provides the central content management system for MHS and DHA business and internal web sites.

Fact Sheet
Mar 30, 2023

Defense Medical Accessions Computing System (DMACS)

.PDF | 665.44 KB

The Defense Medical Accessions Computing System (DMACS) supports the Department of Defense Medical Examination Review Board (DoDMERB) mission of processing the medical components of admission for applicants to the U.S. Service Academies, Service Reserve Officer Training Corps (ROTC) programs, the Uniformed Services University of the Health Sciences ...

Fact Sheet
Mar 29, 2023

Paper Record Tracking

.PDF | 966.59 KB

PRT is an application that manages and tracks physical medical records that are stored in record rooms at military hospitals and clinics.

Fact Sheet
Mar 29, 2023

Interagency Comprehensive Plan for Care Coordination Support (ICPCCS)

.PDF | 649.40 KB

The Interagency Comprehensive Plan for Care Coordination Support (ICPCCS) provides non-clinical care coordination for wounded, ill or injured Service Member/Veterans by facilitating bi-directional data exchange among case management team members from the Department of Defense (DOD) and Department of Veterans Affairs (VA).

Fact Sheet
Mar 29, 2023

Medication Adherence App

.PDF | 819.99 KB

The Medication Adherence application creates a tracker for patients to input their medication types, dosages, delivery methods, days, and times for taking medications. The app will set reminders and keep track of dosages taken and missed. The app also provides resources regarding medications and conditions.

Fact Sheet
Mar 29, 2023


.PDF | 723.24 KB

TeamSTEPPS is an evidence-based framework utilized to optimize team performance across the health care delivery system. It is designed for leaders, providers and staff, both clinical and non-clinical.

Fact Sheet
Mar 29, 2023

Access to Care App

.PDF | 746.46 KB

The Access to Care App is a resource guide that uses mobile technology to provide information to beneficiaries on how to access medical care in the San Antonio, Texas market.

Fact Sheet
Aug 12, 2022

Virtual Hope Box App

.PDF | 773.20 KB

The Virtual Hope Box is a smartphone application designed for patients and their behavioral health providers as an accessory to treatment. The VHB contains simple tools to help patients with coping, relaxation, distraction and positive thinking.

Fact Sheet
Aug 12, 2022


.PDF | 645.47 KB

AHLTA 3.3, a major component of the military’s electronic health record, is the primary clinical information system used by the military’s medical community to help generate, maintain, store and securely access data for 9.5 million beneficiaries.

Fact Sheet
Aug 12, 2022

Enterprise Blood Management System - Donor (EBMS-D)

.PDF | 644.90 KB

EBMS-D allows users to efficiently manage and track donor information, eligibility status, product testing, product history and manufacturing in one view reducing the potential for errors, redundancy, streamlining communications and making it easier to manage deferrals and determine eligibility of donors.

Fact Sheet
Aug 12, 2022

Breathe2Relax App

.PDF | 370.20 KB

Initially designed for the military community but beneficial for use by anyone, the relaxation app trains you on the “belly breathing” technique that has proven benefits for your overall mental health. Use the app’s breathing exercises to learn and practice the breathing technique on your own or as part of a stress management program supervised by ...

Fact Sheet
Aug 9, 2022

Business Analytics Tool (BAT)

.PDF | 1.52 MB

The Military Heath System (MHS) developed and open sourced the OTM Business Analytics Tool (BAT) in 2012 in order to better analyze the MHS’ complex health information technology portfolio. The OTM team within the EHR Modernization Branch uses the BAT to collect and analyze data on legacy IT systems worth more than $2.4 Billion across the MHS.

Last Updated: September 13, 2023
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