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Military Health System

Telehealth Program

The Virtual Health Clinical Integration Office provides functional leadership, planning, and clinical guidance for Military Health System enterprise virtual health (telehealth) efforts.

VH CLIO works closely with the Virtual Medical Center and the virtual health programs across the military services, markets and at major military treatment facilities worldwide to enable quality, consistent delivery of virtual health care to military service members, retirees, and their families.

What is Virtual Health?

Virtual health, telehealth, and telemedicine all mean the same thing. These terms describe a patient using technology (computer, smartphone, or tablet, for example) to access their health care.

MHS virtual health providerVirtual Health Resources for Providers

Military Health System virtual health solutions are secure, compliant, and clinically valuable tools for providers at military treatment facilities to incorporate into their care.

As a provider in a MTF, the Virtual Medical Center serves as a resource for information on how to incorporate virtual health technology into practice. To get started, visit the VMC SharePoint Site.

Virtual Health Provider Frequently Asked Questions

MHS provider engaged in a virtual health care encounterVirtual Health Resources for Beneficiaries

Virtual health is a safe, convenient, and effective way to access the Military Health System. Patients can engage with their care team from the comfort of their own home.

The MHS has been expanding its virtual health capabilities. Contact your provider to learn about virtual health options available to you at your military treatment facility.

Virtual Health Patient Frequently Asked Questions

Virtual Health Myth vs Fact

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Telemedicine Privilege by Proxy Expands Access to MHS Care

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8/10/2022
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MHS has Telemedicine Privilege by Proxy: A fast, efficient process that enables providers to file one application and get permission to virtually treat patients anywhere in the MHS.

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DOD's Whole of Government Approach to COVID is Working, Says Adirim

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Dr. Terry Adirim, acting assistant secretary of defense for health affairs, right, speaks during a panel discussion.

Dr. Terry Adirim, said she has been impressed by the DOD’s COVID-19 response since taking over as ASDHA, and that adaptation and innovation have played key parts in that response.

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Health Technologies for Patients

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3/8/2021

This chart from the Connected Health Branch gives health care providers an easy reference to identify digital health tools to support MHS beneficiaries.

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Health Technologies for Service Members and Families

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This guide from the Connected Health Branch provides a brief overview to service members and military families on the digital health tools available to support them.

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Guide to Digital Health Technology

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This guide from the Connected Health Branch provides a brief overview of digital health technology available from the Military Health System.

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Prescription for Connected Health Interactive

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This interactive prescription sheet from the Connected Health Branch enables providers to recommend MHS digital health technology to their patients.

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Top five digital health trends for military medical providers in 2021

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12/17/2020
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One way the MHS will provide...improved care is through DoD’s new electronic health record MHS GENESIS, which will continue its rollout through 2023.

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Virtual Health Patient FAQs

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Frequently asked questions for patients on the use of virtual health technology to receive health care.

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Virtual Health Myth vs Fact

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Review of the myths and facts on the use of virtual health technology to deliver health care.

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Virtual Health Provider FAQs

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Frequently asked questions for health care providers on the use of virtual health technology in clinical practice.

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Adobe Connect Tip Sheet

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Tip sheet to aid providers in troubleshooting technical issues and creating a supportive clinical environment in Adobe Connect.

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Getting Started with Adobe Connect

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This short Getting Started Guide helps MHS providers begin using Adobe Connect for virtual health care encounters with patients.

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Adobe Connect Guidance for Patients

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A brief guide for MHS beneficiaries on best practices in using Adobe Connect for virtual health care visits with their provider.

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Last Updated: October 17, 2022
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