Back to Top Skip to main content

MHS Online Transparency Site launch

Patients who use military hospitals and clinics will find it easier to see how their facility is performing thanks to June 28 changes by the Military Health System to its transparency website. (MHS graphic) Patients who use military hospitals and clinics will find it easier to see how their facility is performing thanks to June 28 changes by the Military Health System to its transparency website. (MHS graphic)

Recommended Content:

MHS Quality, Patient Safety, and Access Information (for Patients) | Military Hospitals and Clinics | Quality and Safety of Health Care (for Healthcare Professionals)

Patients who use military hospitals and clinics will find it easier to see how their facility is performing thanks to June 28 changes by the Military Health System to its transparency website.

The MHS has put military hospital and clinic quality, safety, and patient satisfaction information online for years, but not always in ways that could be easily found or understood. The recent changes to the site are a good first step to fixing that problem, said Dr. Jill Sterling, co-chair of the MHS Transparency Initiative Group.

“We put all of our public data on health.mil after the Secretary of Defense review in 2014, and added additional measures when Congress passed the Fiscal Year 2016 National Defense Authorization Act,” said Sterling. “Making so much information public from so many sources as fast as we did meant there wasn’t much time to design with the user in mind. The site wasn’t very easy to use.”

The website improvements include:

  • Each military hospital and clinic now has a landing page where patients can see all the data in one place. In the past, patients had to download multiple spreadsheets and search for their facility.
  • Users can find a U.S. hospital or clinic by ZIP code search. Users can find any hospital or clinic that reports data, including those overseas, through a name search.
  • Users can compare up to three nearby hospitals or clinics on one custom report.
  • MHS data managers now have a flexible system that lets them update performance measures. They can also add new measures and remove old ones that are no longer used. In the past, adding a new measure could take months. Now MHS can make most changes in days or weeks.

“We think the improvements we just made are a good step forward. However, it is just one step forward. We still have work to do, and we’re looking for feedback from users to improve how we share that data,” said Sterling.

The new site includes a random sample survey of users to help the MHS get feedback from patients. The site also includes a way for users to send feedback by email. MHS plans to have volunteers perform user testing at several military hospitals and clinics. This will ensure patients have a say in future improvements.

Users can visit the site directly, or go to the main landing page of the health.mil website and click a link to the MHS Transparency pages. Individual military hospital and clinic websites will also link to the transparency site from their webpages.

You also may be interested in...

Two MHS providers achieve top scores in the patient experience survey

Article
6/4/2018
Recently, the MHS published its annual “Best of the Best” report, taking a closer look on MHS providers, departments and facilities who earned top honors based on JOES survey results.

The MHS recently published its annual “Best of the Best” report on medical providers

Recommended Content:

Military Hospitals and Clinics | Quality and Safety of Health Care (for Healthcare Professionals)

Project Sea Raven delivers cutting-edge pathogen detection technology

Article
5/31/2018
U.S. Navy Petty Officer 1st Class James Bowes, senior preventive-medicine technician, places mosquitoes on a dish to view under a microscope. Project Sea Raven’s capabilities are not limited to just insects – it can test anything from blood to soil and water. (U.S. Navy photo by Petty Officer 1st Class Tom Ouellette)

Project Sea Raven is now an integral part of USNS Mercy’s microbiology capacity

Recommended Content:

Global Health Engagement | Technology | Military Hospitals and Clinics

The journey to military nursing is different for all

Article
5/9/2018
First Lt. Lizamara Bedolla, staff nurse, Surgical Ward, William Beaumont Army Medical Center, stands in one of her unit’s inpatient rooms. Bedolla, a native of Houston, was born in war-torn Nicaragua before migrating to the United States and fulfilling her dream of becoming an Army Nurse. (Army photo by Marcy Sanchez)

During National Nurses Week, two Army nurses share insight into their jobs, what motivated them to make a career change, and why they love what they do.

Recommended Content:

Military Hospitals and Clinics

Multinational surgeons participate in first robot-assisted surgery onboard USNS Mercy

Article
5/7/2018
Surgical staff assigned to Military Sealift Command hospital ship USNS Mercy for Pacific Partnership 2018 and the Sri Lankan surgical team from Base Hospital Mutur connect the probes of the Da Vinci XI Robot Surgical System to a patient during the first robot-assisted surgery while aboard the Mercy. (U.S. Navy photo by Mass Communication Specialist 2nd Class Kelsey L. Adams)

A joint team of multinational surgeons successfully completed a gall bladder removal, using a Da Vinci XI Robot Surgical System

Recommended Content:

Global Health Engagement | Military Hospitals and Clinics

Migration to Defense Health Agency to modernize Army medicine, surgeon general says

Article
5/2/2018
Lt. Gen. Nadja Y. West, the Army Surgeon General and commanding general for Army Medical Command, addressed the Army's fiscal year 2019 funding request and budget justification before the U.S. Senate Committee on Appropriations on Capitol Hill, April 26. (Courtesy photo provided by the Senate Appropriations Committee)

Army Medicine has the opportunity to make significant improvements in healthcare

Recommended Content:

Health Readiness | Military Hospitals and Clinics

New simulator preps WBAMC staff for OB emergencies

Article
5/1/2018
Regina Vadney, nurse midwife, William Beaumont Army Medical Center, evaluates a medical manikin using WBAMC's new simulation system which provides cutting-edge training to medical staff during a simulated postpartum hemorrhage scenario. The new simulation system aims to increase communication, and improve interdisciplinary and clinical performance of staff when treating obstetric emergencies. (U.S. Army photo by Marcy Sanchez)

The state-of-the-art simulator provides medical staff up to various cutting-edge training scenarios

Recommended Content:

Children's Health | Women's Health | Military Hospitals and Clinics

Surgeons general testify on medical readiness at senate hearing

Article
4/30/2018
Air Force Maj. Michael Rawlins, 60th Surgical Operations Squadron, takes out a piece of stomach during a surgery at David Grant USAF Medical Center, Travis Air Force Base, California. (U.S. Air Force by photo Louis Briscese)

The services’ surgeons general updated senators on Capitol Hill on the needs and priorities of military health programs

Recommended Content:

Military Hospitals and Clinics | Health Readiness

Occupational therapists showcase their grasp for your grip

Article
4/24/2018
Navy Cmdr. Christopher Keith, Naval Hospital Bremerton Director Clinical Support Services attempts his grip on the hand dynamometer to not only test his isometric strength, but more importantly, gauge for other health conditions such as cerebrovascular accident, or what is more commonly known as a stroke. (U.S. Navy photo by Douglas Stutz)

Occupational therapists use a holistic approach to rehabilitate and treat physical, psychological and even emotional injuries

Recommended Content:

Military Hospitals and Clinics

RESET improves pediatric care

Article
4/18/2018
Air Force Capt. Joseph Migliuri, 92nd Medical Group pediatrician, performs a wellness vision exam during a patient’s check-up at Fairchild Air Force Base, Washington. The pediatric team has implemented a new concept of operations: rewarding, efficiency, setting priorities and empowering team members, or RESET, to their system of patient care. The integration of RESET in the Military Health System Genesis workflow has improved the clinic’s goals of patient access and care. (U.S. Air Force photo by Airman 1st Class Whitney Laine)

The aim of RESET is to improve access to care for the patient population

Recommended Content:

Access to Health Care | Military Hospitals and Clinics

Military providers seek tailored approach to treating PTSD

Article
3/14/2018
The VA/DoD clinical practice guideline for managing post-traumatic stress disorder and acute stress disorder recommends against prescribing benzodiazepines. (U.S. Air Force photo by Airman 1st Class Joseph Pick)

New tool reviews, monitors provider prescribing habits

Recommended Content:

Mental Health Care | Military Hospitals and Clinics | Posttraumatic Stress Disorder

From an award ceremony to panel talks, senior leaders will have presence at HIMSS

Article
3/8/2018
Vice Adm. Raquel Bono, director of Defense Health Agency, will be honored as a recipient of the HIMSS Most Influential Women in Health IT Awards on March 8 in Las Vegas.

Federal health, IT experts come together for discussion on hot topics

Recommended Content:

Access to Health Care | Health IT Research and Innovation Strategy | Innovation | Patient Safety | Quality and Safety of Health Care (for Healthcare Professionals) | Research and Innovation

Advancements in telehealth improve access to healthcare

Article
2/23/2018
Air Force Medical Service Seal

Telehealth brings a range of services all working together to improve access

Recommended Content:

Access to Health Care | Military Hospitals and Clinics | Technology

Health care of the future: Virtual doctor-patient visits a reality at NCR

Article
2/20/2018
In a demonstration of the telehealth process at Fort Campbell’s Blanchfield Army Community Hospital, clinical staff nurse Army Lt. Maxx Mamula examines mock patient Army Master Sgt. Jason Alexander using a digital external ocular camera. The image is immediately available to a provider at Fort Gordon’s Eisenhower Medical Center, offering remote consultation. (U.S. Army photo by David E. Gillespie)

Experts from MHS, NCR come together at Virtual Health Summit

Recommended Content:

Access to Health Care | Military Hospitals and Clinics | Technology

Air Force robotic surgery training program aims at improving patient outcomes

Article
2/9/2018
Air Force Col. Debra Lovette (left), 81st Training Wing commander, receives a briefing from Air Force 2nd Lt. Nina Hoskins, 81st Surgical Operations squadron room nurse, on robotics surgery capabilities inside the robotics surgery clinic at Keesler Medical Center, Mississippi. The training program stood up in March 2017 and has trained surgical teams within the Air Force and across the Department of the Defense. (U.S. Air Force photo by Kemberly Groue).

Robotic surgery is becoming the standard of care for many specialties and procedures

Recommended Content:

Technology | Innovation | Military Hospitals and Clinics

Survey indicates higher satisfaction with military medical facilities

Article
1/8/2018
Staff at Madigan Army Medical Center in Tacoma, Washington, treat patients. The 2017 results of the Defense Department’s Joint Outpatient Experience Survey show an increase in patient satisfaction with military medical facilities and pharmacy care. (U.S. Army photo)

The results of the survey show an overall increase in satisfaction

Recommended Content:

Military Hospitals and Clinics | Access to Health Care | MHS Patient Satisfaction Surveys | MHS Quality, Patient Safety, and Access Information (for Patients)
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 14

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.