Back to Top Skip to main content

Decisions, decisions: Experts aim for higher quality, safer care in building electronic health record

Dr. Paul Cordts, director of the Defense Health Agency Office of the Functional Champion, speaks on a panel regarding the decision-making behind a large scale electronic health record while at the AMSUS Annual Meeting at the Gaylord Resort and Convention Center in Oxon Hill, Maryland, on November 29. (Courtesy photo) Dr. Paul Cordts, director of the Defense Health Agency Office of the Functional Champion, speaks on a panel regarding the decision-making behind a large scale electronic health record while at the AMSUS Annual Meeting at the Gaylord Resort and Convention Center in Oxon Hill, Maryland, on November 29. (Courtesy photo)

Recommended Content:

Military Health System Electronic Health Record | MHS GENESIS

Department of Defense leaders came together to share insights on behind-the-scenes, decision-making that supports the first major upgrade to health documentation for the Military Health System in more than a decade.

The rollout of MHS GENESIS, the military’s integrated medical and dental electronic health record for 9.4 million eligible beneficiaries, started in February in the Pacific Northwest. More than 50 legacy systems will collapse as MHS GENESIS deploys, which is expected to be complete by 2022.

 Over the course of the year, the EHR was implemented at four sites. Maj. Gen. Roosevelt Allen, Air Force Functional Champion, said the Pacific Northwest was chosen because all three services are represented at these locations. The facilities vary in size and capability, allowing those involved with the program to address issues and lessons learned from each site before the next rollout.

“The objective was to learn as much as they could from these initial sites and then press forward, and … use what they’ve learned at those initial sites in order to make things better,” said Allen, speaking as a panel member at the AMSUS Annual Meeting at Gaylord Resort and Convention Center in Oxon Hill, Maryland, on November 29. The functional champion panel of experts listed training methodology, issue resolution, change management, and technical readiness as lessons learned at the four sites so far.

Army Functional Champion Brig. Gen. Ronald Stephens said it’s critical for those involved with the program to focus on the long-term picture for the electronic health record. MHS GENESIS has been guided by four core principles:

•           Basing decisions on what’s best for the MHS as a whole

•           Configuring an off-the-shelf electronic product that can adapt to the DoD environment

•           Standardizing clinical and business processes across the MHS and military services

•           Designing a system that focuses on quality, safety, and patient outcomes.

Dr. Paul Cordts, the electronic health record functional champion for the Military Health System, said while risks are inherent with changing clinical and business processes in military treatment facilities, the goal is higher quality and safer care for patients.

 “The functional community has been heavily involved since day one,” said Cordts, referring to the Functional Advisory Council and Functional Champion Leadership Group – the two governing structures of the MHS GENESIS deployment. The decision-making behind MHS GENESIS has also involved stakeholders from all of the services and about 850 subject matter experts, including health care providers and information technologists, Cordts said.

“What we’re trying to do is identify how we can make the entire product easier for the user to use and safer for the user to use,” said Michael Malanoski, Navy functional champion, stressing that the adoption of the software is dependent on those two factors. The electronic health record can make the health system better by improving data collection and usage, standardization, and decision support, he added.

 “There [has to] be a baseline of standardization across the enterprise to ensure that we’re being as efficient, effective, consistent, and interoperable as possible,” said Stephens. “Whether you’re taking care of a patient in the field or in garrison, it’s the continuum of care. It’s from the beginning of time that you start taking care of that patient until you’ve completed that care.”

You also may be interested in...

DHA IPM 18-018: Physical Custody and Control of the DoD Health Record

Policy

This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (p): • Establishes the Defense Health Agency’s (DHA) procedures for the physical custody and control of DoD Health Records at all DoD Military Treatment Facilities (MTFs) and the management, monitoring, review, and evaluation of DoD Health Record availability at MTFs. • This DHA-IPM is effective immediately and will expire effective 12 months from the date of issue. It must be incorporated into the forthcoming DHA-Procedural Instruction, “Health Records Management”.

MHS GENESIS Fact Sheet

Fact Sheet
11/1/2018

This fact sheet describes the DoD’s electronic health record, MHS GENESIS.

Recommended Content:

MHS GENESIS | MHS GENESIS Branding

MHS GENESIS Patient Portal Fact Sheet

Fact Sheet
11/1/2018

This fact sheet describes the MHS GENESIS Patient Portal.

Recommended Content:

MHS GENESIS

PEO DHMS celebrates National Health IT Week

Article
10/19/2018
The Program Executive Office Defense Healthcare Management Systems logo

Leaders and staff from the PEO DHMS shared their stories about why health IT is important

Recommended Content:

Technology | Military Health System Electronic Health Record | Electronic Health Record Modernization & Interoperability

DHA IPM 18-016: DHA IPM 18 016 Medical Coding of the DoD Health Records

Policy

This Defense Health Agency-Interim Procedures Memorandum (DHA-IPM), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (s): • Establishes the Defense Health Agency’s (DHA) procedures for centralized oversight, standardized operations, and ensured quality and performance for the coding of DoD Health Records. • This DHA-IPM is effective immediately; it will be converted into a DHA-Procedural Instruction. This DHA-IPM will expire 12 months from the date of issue.

MHS GENESIS Patient Portal Brochure

Brochure
7/27/2018

This brochure provides details about the MHS GENESIS patient portal and its key benefits.

Recommended Content:

Military Health System Electronic Health Record | MHS GENESIS

Desktop to Datacenter initiative explained at DHITS 2018

Photo
7/26/2018
Mark Goodge, chief technology officer for the Defense Health Agency, speaks to attendees of the Defense Health Information Technology Symposium about the agency Desktop to Datacenter initiative.

Mark Goodge, chief technology officer for the Defense Health Agency, speaks to attendees of the Defense Health Information Technology Symposium about the agency Desktop to Datacenter initiative.

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS

MHS GENESIS: Continuing to make progress

Article
7/25/2018
Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Senior Military Health System leaders met at the Defense Health Information Technology Symposium in Orlando, Florida, to discuss progress with MHS GENESIS

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS

DHA Director and PEO DHMS answer questions at DHITS 2018

Photo
7/25/2018
Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS

Program Executive Office, Defense Healthcare Management Systems Fact Sheet

Fact Sheet
7/19/2018

This fact sheet provides an overview of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS) -- an acquisition organization that oversees three program management offices.

Recommended Content:

Vaccine-Preventable Diseases | MHS GENESIS | Military Health System Electronic Health Record

MHS Genesis

Photo
7/3/2018
The official image of the MHS Genesis Logo

Official Image of MHS Genesis

Recommended Content:

Technology | MHS GENESIS

Navy clinic first MHS GENESIS site to complete accreditation

Article
7/3/2018
The official image of the MHS Genesis Logo

Navy clinic first MHS GENESIS site to complete accreditation

Recommended Content:

Technology | MHS GENESIS

MHS GENESIS focal point for Defense Health Agency Director visit at Naval Hospital Bremerton

Article
7/3/2018
Navy Vice Adm. Raquel C. Bono, director of the Defense Health Agency, is welcomed by Hospital Corpsman 3rd Class Stephanie Manamon, assigned to Naval Hospital Bremerton's (NHB) Northwest Beginnings Family Birth Center, during a fact-finding visit to the military treatment facility. The visit provided the opportunity to focus with NHB leadership and staff on MHS GENESIS and exchange frank and candid assessment on both positive and negative experiences, process improvement, and deployment application of the new electronic health record. NHB deployed the new electronic health record on Sept. 23, 2017 for service members, veterans and their families as one of the four sites in the Pacific Northwest along with U.S. Air Force 92nd Medical Group at Fairchild Air Force Base, Naval Health Clinic Oak Harbor and Madigan Army Medical Center (Official Navy photo by Douglas H Stutz, Naval Hospital Bremerton Public Affairs Officer)

The trip included candid conversations regarding implementation, best practices, lessons learned, issues and improvements.

Recommended Content:

Technology | MHS GENESIS

Defense Health Agency among FedHealthIT Innovation Awards honorees

Article
6/26/2018
Defense Health Agency Tricare Online Patient Portal, Solution Delivery Division members Tim Larson (foreground, far left), Stan Adamus (foreground, second from right), and Navy Capt. Lisa Morris (foreground, center) receive the FedHealthIT Innovation Award from FedHealthIT  executive editor David Blackburn (foreground, second from left). (Courtesy photo by Chris Ferenzi)

FedHealthIT Annual Innovation Awards honors leaders from across federal agencies

Recommended Content:

Military Health System Electronic Health Record

Essentris®

Fact Sheet
3/27/2018

The military’s inpatient electronic health record is used in acute hospital environments, providing point-of-care data capture at the patient’s bedside for physiological devices, fetal/uterine devices, ventilators and other patient care machines.

Recommended Content:

Technology | Military Health System Electronic Health Record
<< < 1 2 3 > >> 
Showing results 1 - 15 Page 1 of 3

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.