Back to Top Skip to main content
Alert Arrow ALERT!!

There are emergency procedures in place for parts of world due to weather.

Get the latest information on emergency prescription refills and PCM referral waivers. 

Advancements in telehealth improve access to healthcare

Air Force Medical Service Seal Air Force Medical Service Seal

Recommended Content:

Access to Health Care | Military Hospitals and Clinics | Technology

FALLS CHURCH, Va. — The Air Force offers a wide and expanding range of telehealth services, giving patients the opportunity to receive more efficient, convenient and patient-centered care. 

Telehealth brings a range of services, all working together to improve access. These include everything from mobile and electronic access to personal health information, to virtual appointments and enterprise imaging. These enhance every aspect of the patient experience, giving patients more information to make choices about their health.

The most used telehealth service is direct interaction with online systems like the patient portal and secure messaging. These tools offer features such as appointment reminders, prescription information, and allow patients to communicate via secure email messages with their healthcare team.

“Having access to patients electronic health records and a way to quickly connect with providers allow real-time, daily interaction or interventions with their healthcare,” said Air Force Lt. Col. Antonio Eppolito, chief of Air Force Telehealth. “Everything for the patient is centralized and they have 24-hour access to their up to date EHR.”

Telehealth also means being able to replace some in-person visits with virtual appointments. Virtual Video Visits, or V3 appointments, are particularly popular and increasingly common form of virtual appointments. These appointments are scheduled just like an in-person visit and done via a secured video teleconference at a military treatment facility. A coordinator remains with the patient to measure vitals and helps connect with the provider located at another MTF.

“The goal of these V3 appointments is it connect patients with a specialist they might not otherwise have access to,” said Eppolito. “Telehealth services allow patients to access such specialty care as genetic counseling, nutrition therapy, and mental health services.”

Another area of telehealth that is often overlooked is enterprise imaging. Enterprise imaging involves taking a diagnostic quality image, like a radiology exam, that is done in one place, and interpreted by a specialist who is at another location.

“In the areas of tele-radiology, tele-cardiology, tele-pathology, and tele-endoscopy, we are doing enterprise imaging,” said Eppolito. “As a result, the primary care provider is able to get specialty consultation and interpretation on a diagnostic image, even though the specialist is not physically in the same facility. This means the patient is able to get a quicker and complete diagnosis, and can pull up the report for future reference anywhere in the world.”

Telehealth also plays an important role in maintaining Airmen readiness. Having the ability to reach the care they need ensures that Airmen can address health concerns much quicker.

“Telehealth is vital to Airmen readiness since they can reach their primary care provider and get the treatment they need without much a delay,” said Eppolito. “Physicians in the U.S. can reach Airmen when they are in a deployed setting, outside of in-garrison medical facilities. Having access to real-time specialty care is valuable to maintaining readiness.”

Disclaimer: Re-published content may have been edited for length and clarity. Read original post.


You also may be interested in...

Naval Hospital Jacksonville selected as first Navy facility to transition to DHA

Article
9/13/2018
Navy Lt. Jacob Balesi, a flight officer with Patrol Squadron Thirty, and his family visit Naval Hospital Jacksonville's pediatrics clinic. On Oct. 1, NH Jacksonville, including its five branch health clinics in Florida and Georgia, will be the first Navy medical treatment facility to transition to the Defense Health Agency and establish a Navy Medicine Readiness and Training Command. (U.S. Navy photo by Jacob Sippel)

Naval Hospital Jacksonville’s staff across six locations stands ready to make this a seamless transition for patients

Recommended Content:

Military Hospitals and Clinics

TRICARE Online Patient Portal

Fact Sheet
9/11/2018

TRICARE Online Patient Portal (TOL) is the Department of Defense (DoD) online patient portal providing eligible beneficiaries access to military hospital and clinic appointing, prescription (Rx) refill, DoD PP Health Record personal health data, Secure Messaging, Service Separation/Retirement and Nurse Advice Line.

Recommended Content:

Technology

TOL Patient Portal Secure Messaging

Fact Sheet
9/11/2018

TRICARE Online Patient Portal (TOLPP) Secure Messaging (SM) provides Military Health System patients who receive care at a military treatment facility or clinic access to a robust messaging capability, allowing authorized patients the ability to securely communicate with their health care team.

Recommended Content:

Technology

Spine surgery team adds capability, improves readiness

Article
9/11/2018
Air Force Col. (Dr.) Edward Anderson, 99th Medical Group orthopedic spine surgeon, performs a lumbar microdiscectomy surgery at Nellis Air Force Base, Nevada. A lumbar microdiscectomy surgery is performed to remove a portion of a herniated disc in the lower back. (U.S. Air Force photo by Airman 1st Class Andrew D. Sarver)

The benefits of performing complex surgeries in the orthopedic spine clinic go far beyond the operating room

Recommended Content:

Health Readiness | Military Hospitals and Clinics

DHA PI 8140.01: Acceptable Use of Defense Health Agency Information Technology (IT)

Policy

This Defense Health Agency-Procedural Instruction (DHA-PI), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (m), establishes the Defense Health Agency’s (DHA) procedures for acceptable use of DHA IT by authorized and privileged users.

  • Identification #: DHA PI 8140.01
  • Date: 8/14/2018
  • Type: DHA Procedural Instruction
  • Topics: Technology

DoD, Air Force medical leaders visit JB Charleston

Article
8/13/2018
Navy Vice Adm. Raquel Bono, Defense Health Agency director, answers questions during a medical group meeting at Joint Base Charleston. The visit consisted of a consolidated mission brief, a strategic discussion with military medical senior leadership, a 628th Medical Group facility walking tour and ended with an in-depth question and answer session regarding the transition of Air Force military treatment facilities to DHA. (U.S. Air Force photo by Airman 1st Class Helena Owens)

By October 2021, all military treatment facilities to include overseas facilities are scheduled to transition to DHA management

Recommended Content:

Military Hospitals and Clinics

Trauma care reference body now woven into DHA combat support

Article
8/3/2018
Establishing the Joint Trauma System within the Defense Health Agency optimally positions the JTS to serve as the reference body for all trauma care. (U.S. Navy photo by Petty Officer 1st Class Gary Johnson)

The JTS mission is to provide evidence-based process improvement of trauma and combat casualty care to drive morbidity and mortality to the lowest possible levels, and to provide recommendations on trauma care and trauma systems across the Military Health System

Recommended Content:

Health Readiness | Access to Health Care

Shanahan discusses medical readiness, DHA transfer at Womack

Article
8/1/2018
Deputy Defense Secretary Patrick M. Shanahan greets Veterans Affairs Secretary Robert Wilkie as Army Col. John Melton, the commander of Womack Army Medical Center, looks on, at the start of a meeting at Womack Army Medical Center, Fort Bragg, North Carolina, July 26, 2018. Shanahan convened the meeting to discuss medical readiness, as well as how the Defense Health Agency and military services are collaborating on the integration of the Military Health System. (DoD photo by Lisa Ferdinando)

The fiscal year 2017 National Defense Authorization Act transfers the administration and management of military medical treatment facilities to the DHA beginning Oct. 1, 2018

Recommended Content:

Health Readiness | Military Hospitals and Clinics

NMC Camp Lejeune: 75 years of service expands to civilian community

Article
7/31/2018
Naval Medical Center Camp Lejeune in Jacksonville, North Carolina, was commissioned as Naval Hospital Camp Lejeune in May 1943. Today, the medical center serves a military-connected community of approximately 155,000. (Courtesy photo)

Trauma verification helps providers keep skills sharp

Recommended Content:

Military Hospitals and Clinics

Leaders come together to rehearse military healthcare transition

Article
7/31/2018
Leaders from across the Department of Defense, the Army and Fort Bragg meet at U.S. Army Forces Command headquarters July 19, 2018, to discuss the upcoming transition of the administration and management of Womack Army Medical Center from the U.S. Army Medical Command to the Defense Health Agency. (U.S. Army photo by Eve Meinhardt)

There should be zero impact on delivery of medical services that support readiness of the force

Recommended Content:

Health Readiness | Military Hospitals and Clinics

D2D lays down road ahead for MHS GENESIS rollout

Article
7/27/2018
Mark Goodge, chief technology officer for the Defense Health Agency, speaks to attendees of the Defense Health Information Technology Symposium about the agency Desktop to Datacenter initiative.

As military treatment facilities prepare for MHS GENESIS, the Military Health System’s new electronic health record, patients and providers will soon embrace more access and better delivery of care.

Recommended Content:

Defense Health Agency | Technology | DHITS 2018

Cyber fitness is everyone's responsibility today

Article
7/27/2018
Servio Medina from the Cyber Policy Branch of the Defense Health Agency speaks at DHITS 2018 on the need for exercising cyber fitness practices in today's technology driven life.

Taking care of our physical self and personal hygiene – working out, eating well, and washing up – is a normal part of our daily lives. If we put the same effort into making sure we’re ‘in shape’ in the cyber world, we could make a big difference in protecting our personal information.

Recommended Content:

Defense Health Agency | Technology | DHITS 2018

Desktop to Datacenter initiative explained at DHITS 2018

Photo
7/26/2018
Mark Goodge, chief technology officer for the Defense Health Agency, speaks to attendees of the Defense Health Information Technology Symposium about the agency Desktop to Datacenter initiative.

Mark Goodge, chief technology officer for the Defense Health Agency, speaks to attendees of the Defense Health Information Technology Symposium about the agency Desktop to Datacenter initiative.

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS

MHS GENESIS: Continuing to make progress

Article
7/25/2018
Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Senior Military Health System leaders met at the Defense Health Information Technology Symposium in Orlando, Florida, to discuss progress with MHS GENESIS

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS

DHA Director and PEO DHMS answer questions at DHITS 2018

Photo
7/25/2018
Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Vice Adm. Raquel C. Bono, director of the Defense Health Agency, and Ms. Stacy Cummings, Program Executive Officer for Defense Health Management Systems, answer questions about the progress of MHS GENESIS electronic Health record during the 2018 Defense Health Information Technology Symposium July 24 in Orlando, Florida.

Recommended Content:

Defense Health Agency | Defense Healthcare Management Systems | Technology | DHITS 2018 | Military Health System Electronic Health Record | MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 14

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.