Back to Top Skip to main content

Four military treatment facilities earn prestigious surgical quality awards

Navy Cmdr. Cary Schultz, a certified registered nurse anesthetist at Naval Hospital Jacksonville, monitors anesthesia levels during surgery in the operating room. “Our entire surgical team ensures that our fighting team is able to receive the treatment needed to keep them at top physical performance and ensure mission readiness,” said Schultz. The hospital was one of four MHS facilities recognized for exemplary surgical patient care in calendar year 2017. (U.S. Navy photo by Jacob Sippel) Navy Cmdr. Cary Schultz, a certified registered nurse anesthetist at Naval Hospital Jacksonville, monitors anesthesia levels during surgery in the operating room. “Our entire surgical team ensures that our fighting team is able to receive the treatment needed to keep them at top physical performance and ensure mission readiness,” said Schultz. The hospital was one of four MHS facilities recognized for exemplary surgical patient care in calendar year 2017. (U.S. Navy photo by Jacob Sippel)

Recommended Content:

Access, Cost, Quality, and Safety | Quality and Safety of Health Care (for Healthcare Professionals) | Patient Safety

Four military treatment facilities have been honored by the American College of Surgeons for exemplary surgical patient care in calendar year 2017. The Meritorious Awards are bestowed annually upon the top 10 percent of American College of Surgeons National Surgical Quality Improvement Program participant facilities worldwide.

“These awardees went above and beyond to meet the gold standard for quality—identifying areas for improvement to achieve benchmarked surgical outcomes,” said Vice Admiral Raquel Bono, director of the Defense Health Agency.

Winners were selected based on commendable outcomes in eight clinical areas in two separate categories, one for all cases and another for high risk cases.

The military treatment facilities recognized for all cases were David Grant Medical Center, Fairfield, California; Darnall Army Medical Center, Fort Hood, Texas; Naval Hospital Jacksonville, Florida; and Naval Medical Center Portsmouth, Virginia. Both David Grant Medical Center and Naval Medical Center Portsmouth also received Meritorious Distinction recognition for outcomes in high-risk cases.

The four facilities’ surgical outcomes were in the top 10 percent of all participants, sharing this distinction with 83 hospitals worldwide. David Grant Medical Center, honored in both categories, was recognized for the third year in a row.

Participation in the National Surgical Quality Improvement Program or NSQIP is voluntary and open to any hospital wanting to improve surgical outcomes. The Military Health System has enrolled 46 hospitals, which is all of its eligible military treatment facilities, in the program.

"We are proud of the four facilities recognized for their excellence in surgical quality," said Dr. Paul R. Cordts, Deputy Assistant Director of Medical Affairs, Defense Health Agency. All of our hospitals are strengthened by this partnership with the American College of Surgeons and the value of comparing our performance to civilian healthcare leaders."

The program, developed by surgeons for surgeons, requires each hospital to submit data into a centralized database for rigorous statistical analysis, thus enabling benchmarking against similar hospitals with similar patients. Surgeon-nurse co-led teams at each facility collect the data from patients’ medical charts on their perioperative experience, capturing surgical complication rates based on 30-day patient outcomes. Teams use their data to evaluate outcomes and determine actionable improvements, creating a culture of continuous quality improvement.

The Department of Defense supports a NSQIP collaborative among the military treatment facility teams, providing an opportunity to share successes and challenges across facilities, and facilitating mentoring, education, and networking opportunities for the staff. A Steering Panel provides leadership and oversight of the collaborative with representatives from the Defense Health Agency and each service medical branch.

“The teams are dedicated to improvement,” said Ret. Navy Capt. Mollie Mullen, Advisor for Clinical Quality, Directorate for Surgical Services at the Naval Medical Center in San Diego; Mullen also co-chairs the NSQIP Steering Panel. “They are committed to very rigorous data collection, review, and process improvement that has led to a culture of high quality patient care.”

You also may be interested in...

Strategy Drives Function and Form Pursuing a World Class System for Health

Report
9/30/2015

Final report of the Independent Review Panel on Military Medical Construction Standards

Recommended Content:

Access, Cost, Quality, and Safety

National Surgical Quality Improvement Program

Policy

This memorandum describes the American College of Surgeons (ACS) National Surgical Quality Improvements Program (NSQIP) - a risk adjusted, outcomes-based program which measures and assists in improving the quality of surgical care.

US Navy Hospital Ships Missions and Accomplishments

Presentation
8/20/2015

U.S. Navy Hospital Ships: Missions and Accomplishments

Recommended Content:

Access, Cost, Quality, and Safety

Medical Evacuation Coverage

Fact Sheet
7/9/2015

Medical transport options for TRICARE beneficiaries and DoD Personnel overseas on official business who are not TRICARE beneficiaries.

Recommended Content:

Access, Cost, Quality, and Safety

MEDCOM Regulation Number 40-54: Medical Services

Policy

This regulation provides a standard process and procedure for surgical and procedural site verification of patients undergoing operative or other invasive procedures. This regulation supersedes MEDCOM Regulation 40-54, 23 Feb 2009.

First Call Resolution and Do Not Call Back Policy

Policy

This policy requires first call resolution for all patients requesting appointments at all Air Force medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment.

MHS IM-IT Submission Form

Form/Template
5/18/2015

Fill out the MHS IM-IT Submission Form to submit an idea to foster change to an IM/IT capability, policy/process, or system.

Recommended Content:

Access, Cost, Quality, and Safety | Technology

First Call Resolution and Expeditious Reply to Patient Policy

Policy

This policy requires first call resolution for all patients requesting appointments at all National Capital Region Medical Directorate medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment.

TeamSTEPPS Train the Staff Agenda AM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an AM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course requests to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

TeamSTEPPS Train the Staff Agenda PM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an PM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

PIM TeamSTEPPS CE Process Timeline

Technical Document
4/22/2015

Document highlights the updated process timeline for course coordinators and participants to receive Continuing Education (CE) credits post-course facilitation of the TeamSTEPPS curriculum. This process has been udpated due to a recent transition to Postgraduate Institute for Medicine (PIM) accreditation for the curriculum.

Recommended Content:

Patient Safety

DoD PSP ORC Instructor Profile

Technical Document
4/22/2015

Document outlines the steps for course coordinators and instructors of the DoD Patient Safety Program (PSP) safety training curriculum TeamSTEPPS, to access their instructor profile in the Online Registration Center (ORC). Included in these steps is an overview of the instructor's responsibilities post-course in the ORC to ensure participants receive Continuing Education (CE) credits for course completion.

Recommended Content:

Patient Safety | Products & Services

TeamSTEPPS Course Coordinator PIM

Technical Document
4/22/2015

Document highlighting the roles and responsibilities of all TeamSTEPPS Course Coordinators, responsible for facilitating training utilizing the DoD Patient Safety Program's TeamSTEPPS curriculum.

Recommended Content:

Patient Safety

TeamSTEPPS Train the Trainer Agenda Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Trainer two day course agenda. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

First call Resolution and Do Not Call Back Policy

Policy

This Army OTSG/MEDCOM policy identifies responsibilities of MTF commanders, primary care, specialty care and other stakeholders identified in the appointing process to ensure patient satisfaction for our beneficiaries; outlines use of alternative portals such as Army Medicine Secure Messaging, Nurse Advice Line and TRICARE Online; specific procedures are also identified to correctly transfer calls in accordance with existing access to care standards, referral management protocols, and proper use of managing clinic schedules to ensure appointing success the first time one of our patients seeks access.

<< < 1 2 3 4 5  ... > >> 
Showing results 61 - 75 Page 5 of 9

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.