Back to Top Skip to main content

Four military treatment facilities earn prestigious surgical quality awards

Navy Cmdr. Cary Schultz, a certified registered nurse anesthetist at Naval Hospital Jacksonville, monitors anesthesia levels during surgery in the operating room. “Our entire surgical team ensures that our fighting team is able to receive the treatment needed to keep them at top physical performance and ensure mission readiness,” said Schultz. The hospital was one of four MHS facilities recognized for exemplary surgical patient care in calendar year 2017. (U.S. Navy photo by Jacob Sippel) Navy Cmdr. Cary Schultz, a certified registered nurse anesthetist at Naval Hospital Jacksonville, monitors anesthesia levels during surgery in the operating room. “Our entire surgical team ensures that our fighting team is able to receive the treatment needed to keep them at top physical performance and ensure mission readiness,” said Schultz. The hospital was one of four MHS facilities recognized for exemplary surgical patient care in calendar year 2017. (U.S. Navy photo by Jacob Sippel)

Recommended Content:

Access, Cost, Quality, and Safety | Quality and Safety of Health Care (for Healthcare Professionals) | Patient Safety

Four military treatment facilities have been honored by the American College of Surgeons for exemplary surgical patient care in calendar year 2017. The Meritorious Awards are bestowed annually upon the top 10 percent of American College of Surgeons National Surgical Quality Improvement Program participant facilities worldwide.

“These awardees went above and beyond to meet the gold standard for quality—identifying areas for improvement to achieve benchmarked surgical outcomes,” said Vice Admiral Raquel Bono, director of the Defense Health Agency.

Winners were selected based on commendable outcomes in eight clinical areas in two separate categories, one for all cases and another for high risk cases.

The military treatment facilities recognized for all cases were David Grant Medical Center, Fairfield, California; Darnall Army Medical Center, Fort Hood, Texas; Naval Hospital Jacksonville, Florida; and Naval Medical Center Portsmouth, Virginia. Both David Grant Medical Center and Naval Medical Center Portsmouth also received Meritorious Distinction recognition for outcomes in high-risk cases.

The four facilities’ surgical outcomes were in the top 10 percent of all participants, sharing this distinction with 83 hospitals worldwide. David Grant Medical Center, honored in both categories, was recognized for the third year in a row.

Participation in the National Surgical Quality Improvement Program or NSQIP is voluntary and open to any hospital wanting to improve surgical outcomes. The Military Health System has enrolled 46 hospitals, which is all of its eligible military treatment facilities, in the program.

"We are proud of the four facilities recognized for their excellence in surgical quality," said Dr. Paul R. Cordts, Deputy Assistant Director of Medical Affairs, Defense Health Agency. All of our hospitals are strengthened by this partnership with the American College of Surgeons and the value of comparing our performance to civilian healthcare leaders."

The program, developed by surgeons for surgeons, requires each hospital to submit data into a centralized database for rigorous statistical analysis, thus enabling benchmarking against similar hospitals with similar patients. Surgeon-nurse co-led teams at each facility collect the data from patients’ medical charts on their perioperative experience, capturing surgical complication rates based on 30-day patient outcomes. Teams use their data to evaluate outcomes and determine actionable improvements, creating a culture of continuous quality improvement.

The Department of Defense supports a NSQIP collaborative among the military treatment facility teams, providing an opportunity to share successes and challenges across facilities, and facilitating mentoring, education, and networking opportunities for the staff. A Steering Panel provides leadership and oversight of the collaborative with representatives from the Defense Health Agency and each service medical branch.

“The teams are dedicated to improvement,” said Ret. Navy Capt. Mollie Mullen, Advisor for Clinical Quality, Directorate for Surgical Services at the Naval Medical Center in San Diego; Mullen also co-chairs the NSQIP Steering Panel. “They are committed to very rigorous data collection, review, and process improvement that has led to a culture of high quality patient care.”

You also may be interested in...

MHS IM-IT Submission Form

Form/Template
5/18/2015

Fill out the MHS IM-IT Submission Form to submit an idea to foster change to an IM/IT capability, policy/process, or system.

Recommended Content:

Access, Cost, Quality, and Safety | Technology

First Call Resolution and Expeditious Reply to Patient Policy

Policy

This policy requires first call resolution for all patients requesting appointments at all National Capital Region Medical Directorate medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment.

TeamSTEPPS Train the Staff Agenda AM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an AM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course requests to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

TeamSTEPPS Train the Staff Agenda PM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an PM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

PIM TeamSTEPPS CE Process Timeline

Technical Document
4/22/2015

Document highlights the updated process timeline for course coordinators and participants to receive Continuing Education (CE) credits post-course facilitation of the TeamSTEPPS curriculum. This process has been udpated due to a recent transition to Postgraduate Institute for Medicine (PIM) accreditation for the curriculum.

Recommended Content:

Patient Safety

TeamSTEPPS Course Coordinator PIM

Technical Document
4/22/2015

Document highlighting the roles and responsibilities of all TeamSTEPPS Course Coordinators, responsible for facilitating training utilizing the DoD Patient Safety Program's TeamSTEPPS curriculum.

Recommended Content:

Patient Safety

TeamSTEPPS Train the Trainer Agenda Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Trainer two day course agenda. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

Recommended Content:

Patient Safety

DoD PSP ORC Instructor Profile

Technical Document
4/22/2015

Document outlines the steps for course coordinators and instructors of the DoD Patient Safety Program (PSP) safety training curriculum TeamSTEPPS, to access their instructor profile in the Online Registration Center (ORC). Included in these steps is an overview of the instructor's responsibilities post-course in the ORC to ensure participants receive Continuing Education (CE) credits for course completion.

Recommended Content:

Patient Safety | Products & Services

First call Resolution and Do Not Call Back Policy

Policy

This Army OTSG/MEDCOM policy identifies responsibilities of MTF commanders, primary care, specialty care and other stakeholders identified in the appointing process to ensure patient satisfaction for our beneficiaries; outlines use of alternative portals such as Army Medicine Secure Messaging, Nurse Advice Line and TRICARE Online; specific procedures are also identified to correctly transfer calls in accordance with existing access to care standards, referral management protocols, and proper use of managing clinic schedules to ensure appointing success the first time one of our patients seeks access.

Credentialing and Privileging Program

Policy

This instruction updates and reissue policy and procedures for the Credentialing and Privileging Program for the Department of the Navy (DON) as part of the DON Clinical Quality Management Program (CQMP).

Air Force Instruction 44-102: Medical Care Management

Policy

This instruction implements Air Force Policy Directive (AFPD) 44-1, Medical Operations, and provides guidance for the organization and delivery of medical care. It implements various publications of Department of Defense (DoD), recognized professional organizations, the Joint Commission (TJC), the Accreditation Association for Ambulatory Health Care (AAAHC) and appropriate health and safety agencies

Ethical Guidelines and Practices for US Military Medical Professionals

Report
3/3/2015

Defense Health Board (DHB) report summarizing the findings and recommendations from the DHB's independent review on Ethical Guidelines and Practices for U.S. Military Medical Professionals

Recommended Content:

Research and Innovation | Quality and Safety of Health Care (for Healthcare Professionals)

Evaluation of the TRICARE Program Fiscal Year 2015 Report to Congress

Report
2/28/2015

The Evaluation of the TRICARE Program: Access, Cost, and Quality, Fiscal Year 2015 Report to Congress is provided by the TRICARE Management Activity (TMA)/Office of the Chief Financial Officer (OCFO)—Defense Health Cost Assessment and Program Evaluation (DHCAPE), in the Office of the Assistant Secretary of Defense (Health Affairs) (OASD/HA).This evaluation report presents results trended over at least the most recent three fiscal years, where programs are mature and data permit. MHS cost, quality, and access data are compared with corresponding comparable civilian benchmarks, such as comparing beneficiary-reported access and experience to results from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey sponsored by the Agency for Healthcare Research and Quality (AHRQ), comparing our quality measures to the national expectations and results of the Joint Commission, and comparing healthrisky behavior to Healthy People 2020 objectives.

Recommended Content:

Access, Cost, Quality, and Safety | Annual Evaluation of the TRICARE Program

Non-Availability of Patient Appointments at Medical Treatment Facilities

Policy

This policy is to be implemented immediately to ensure patients are not told to call back the next day for an appointment.

Continuing Health Education Update

Presentation
2/11/2015

Continuing Health Education Update presented to the Defense Health Board

Recommended Content:

Access, Cost, Quality, and Safety
<< < ... 6 7 8 9 10 > >> 
Showing results 76 - 90 Page 6 of 10

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing: Download a PDF Reader or learn more about PDFs.