Back to Top Skip to main content Skip to sub-navigation

Applying COVID-19 innovations to the future of MHS medicine

Virtual health visits are expanding in response to COVID-19. Virtual health visits are expanding in response to COVID-19.

Recommended Content:

Coronavirus | Research and Innovation

“I would do anything to help my patients” and “I look forward to business as usual after COVID-19” – declarations many Military Health System providers worldwide would wholeheartedly agree with during the coronavirus pandemic. We give our best every day to ensure infected and non-infected alike get the treatment they need.

As we envision health care in a post-pandemic world, we can’t ignore that COVID-19 has already irrevocably changed how we deliver care and will continue to do so. We must use the terrible clarity these unprecedented circumstances provide to honestly evaluate our tools and practices, and apply that wisdom to make real, lasting improvements to health care.

This mindset of embracing innovation for the sake of our patients is already a hallmark of MHS providers. We find creative, clinically sound ways to treat our patients no matter the obstacle.

We are also in a prime position to lead by example in keeping the best of what we’re learning during COVID-19. The MHS is one of the largest health care systems in the world and has the tools, experience, logistical capacity and operational flexibility to do what many other health systems cannot. Our experience with global, 24/7, life-and-death medical crises means we can lead in innovation when it’s most needed.

A MHS health care provider holds a virtual health visit with a patient.
A MHS health care provider holds a virtual health visit with a patient. 

Case in Point: Virtual Health

One way MHS providers can start adopting innovative practices right now during COVID-19 is through virtual health, also known as telehealth or telemedicine. The MHS offers ready-to-use virtual health capabilities that are effective, secure, accessible and compliant. In fact, the MHS Virtual Medical Center (VMC) has rapidly expanded scalable virtual health tools for military patients and medical personnel across the Services to ensure continuity of care during the COVID-19 pandemic.   

The VMC serves as a hub for virtual health, enabling medical personnel in the field to connect with patients. It provides operational experience in delivering care around the world, working across international time zones, specialties and military service branches to get the right treatment to the right patient at the right time. The VMC is uniquely prepared to help providers and patients understand and use virtual health.

Working with the VMC allows providers to hit the ground running with tested tools and easy access to subject matter experts and training. The VMC workflows also efficiently connect providers with patients. Once they use virtual health, many providers find that they can do many appointments through a virtual health platform, with greater convenience and satisfaction for both them and their patients.

Extensive Resources

The resources available right now for incorporating virtual health into your practice include:

  • The VMC: Any MHS provider or care team can request access to military virtual health platforms by accessing the VMC SharePoint site.
  • Telemedicine Privileging:It is permissible for most MHS providers (to include personal services contract providers) to virtually care for patients located in a different state during COVID-19. Virtual care can occur outside a military medical treatment facility (MTF), such as at a patient’s home. A unique advantage for military medical personnel is that you can both be credentialed at your local facility and have privileges at the VMC. This pairing enables you to virtually access patients and their electronic health records at any MTF worldwide, a huge force multiplier.
  • Your local MTF: Talk to your local MTF virtual health point of contact. If your MTF does not have one yet, the VMC can connect you to experts.
  • ADVISOR Help Line: The Advanced Virtual Support for Operational Forces system, or ADVISOR, provides on-demand telephone and secure video consultations with specialty providers during emergencies. Originally designed for field personnel, ADVISOR now enables any MTF to get 24/7 live help with COVID-19 cases. Operators route calls to on-call MHS providers with operational experience in:
  • Infectious disease (pediatric/adult)
  • Palliative care
  • Critical care (pediatric/adult)

Remembering for the Future

Virtual health is undeniably different from traditional practice and can take getting used to. The technological, logistical and even cultural hurdles we encounter in adopting it – or any new practice born of crisis – are worth overcoming to help ensure patients receive the care they need anytime, anywhere.

That is especially important to remember once things return to “the new normal.” One of the biggest mistakes we can make when a crisis abates is to forget why we needed to change in the first place, and to think that those changes applied just to that situation instead of informing our practice going forward.

Virtual health is going to be part of that future, to the point that in five years, we won’t be saying virtual health or telemedicine, just -- medicine.

We need to learn from our COVID-19 experience and change our tools, processes and workflows as needed so we are better prepared for all world-changing incidents, not just the next pandemic. If we do, we will show that when we say “we’ll do anything for our patients,” we really mean it.

You also may be interested in...

It’s Not Over Yet: Some COVID Safety Precautions Remain Necessary

Article
7/22/2021
a crowd of people

Returning to society when fully vaccinated is great but keep that mask handy

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus

How COVID-19 fast-tracked innovation in the Military Health System

Article
7/20/2021
Military personnel receiving the COVID-19 test

As the COVID-19 pandemic disrupted every aspect of healthcare delivery, the Military Health System responded with new and innovative ways to fight the disease and deliver safe, quality care to patients.

Recommended Content:

Health Innovation Month | Innovation | COVID-19 Vaccine Toolkit | Coronavirus

Got Your 6

Video
7/16/2021
Got your 6

‘Got Your 6’ is TRICARE’s COVID vaccine video series that delivers important information and updates, three times a month. It includes the latest information about DoD vaccine distribution, the TRICARE health benefit, and vaccine availability. Got a question about ‘Got Your 6’? Send an email to dha.ncr.comm.mbx.dha-internal-communications@mail.mil. Find your local military provider at tricare.mil/MTF, or go to tricare.mil/vaccineappointments and schedule yours today!

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Military Medical Research Leads to 18 New Cancer Drugs, other Devices

Article
7/14/2021
a patient prepares for a PET scan

A hub of cutting-edge healthcare innovation financing since the early 1990s, the CDMRP is well known among medical researchers around the world.

Recommended Content:

Research and Innovation | Medical Research and Development

Military Health System Transformation Will Improve Care & Innovation

Article
7/6/2021
Infographic about Health Innovation Month

MHS Innovation Must Be Backed by Best Practices, Standardization

Recommended Content:

July Toolkit | Health Innovation – Pathways to Ready Reliable Care | Health Innovations across the MHS Enterprise | Health Innovation Month | Research and Innovation | Military Health System Transformation | MHS Research Symposium

COVID vaccinations rise -- but so do concerns of the Delta variant

Article
7/1/2021
Military personnel wearing a face mask preparing a COVID-19 vaccine

MHS expected to reach 70% COVID-10 vaccination rate in July.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

The Battle Against the COVID-19 Delta Variant

Video
6/29/2021
COVID-19 Delta war infographic

Like our enemies in the past, the coronavirus has adapted and we're now dealing with the most transmissible variant yet, Delta. The fight can be won with vaccination. If you're not yet vaccinated against the coronavirus, go get your shot today. Otherwise you're at high risk for severe disease, hospitalization, and death.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Delta Variant | Coronavirus | COVID-19 Vaccine Efforts

The Delta Variant

Infographic
6/28/2021
Graphic stating that the Delta variant is a reason to get vaccinated. The TRICARE logo is on the bottom right. Links to www.tricare.mil/COVIDVaccine

The Delta variant of the virus is a reason to get vaccinated. The variant is expanding, especially where vaccination rates are low.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Delta Variant | COVID-19 Vaccine Efforts | Coronavirus

The Delta Variant: Are You Protected?

Infographic
6/28/2021
Graphic with the title, “Are you Protected?” and the TRICARE logo on the bottom right. States that the Delta variant of the virus is spreading and that the Pfizer and Moderna vaccines are effective. Links to www.tricare.mil/COVIDVaccine

Pfizer and Moderna vaccines are effective against the Delta Variant. If you've received your first dose, don't forget to get your second dose.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Delta Variant | Coronavirus | COVID-19 Vaccine Efforts

The Delta Variant: Fact Check

Infographic
6/28/2021
A Fact Check graphic. Features a quote in the center of the graphic and states that the Delta variant is a reason to get vaccinated. The TRICARE logo is on the bottom right. Links to www.tricare.mil/COVIDVaccine

The Delta variant of the virus is a reason to get vaccinated. This variant spreads easily, with increased rates of sickness and hospitalization.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Delta Variant | Coronavirus | COVID-19 Vaccine Efforts

The Delta Variant: Stop the Spread

Infographic
6/28/2021
Graphic describing the Delta variant. Includes three bullet points describing the variant and a link to www.tricare.mil/COVIDVaccine and includes the TRICARE logo on the bottom right.

The Delta variant is expanding, especially where vaccination rates are low. Visit www.tricare.mil/COVIDVaccine to learn more.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Delta Variant | Coronavirus | COVID-19 Vaccine Efforts

New COVID-19 Delta Variant: What You Need to Know to Stay Safe

Article
6/28/2021
Military personnel receiving the COVID-19 vaccine

COVID-19 Delta variant spreading rapidly; it’s time to get vaccinated

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Delta Variant

Got Your 6: June 26, 2021

Video
6/25/2021
Got Your 6 Infographic

‘Got Your 6’ is TRICARE’s COVID vaccine video series that delivers important information and updates, three times a month. It includes the latest information about DoD vaccine distribution, the TRICARE health benefit, and vaccine availability.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Delta Variant

Medical Advances Since Gulf War Boil Down to Increased Lives Saved

Article
6/25/2021
Medical personnel training on how to treat a neck wound

Not all medical advances since the first Gulf War are highly technical.

Recommended Content:

Combat Support | Research and Innovation | Health Innovation Month

The Delta Variant: A New Reason to Get Vaccinated

Video
6/25/2021
COVID-19 infographic

Are you a service member age 18 to 30? Are you unvaccinated? You may be entitled to severe disease, hospitalization, and death. To avoid these options, get vaccinated today!

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit | COVID-19 Delta Variant
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 40

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.