Back to Top Skip to main content Skip to sub-navigation

DHA to recognize COVID-19 front-line innovators and leaders

Hospital Corpsman administers a COVID-19 test to service member aboard the Wasp-class amphibious assault ship USS Essex. DHA’s Ready and Resilient Award allows staff of military hospitals and clinics to recognize examples of teamwork and team resilience during the pandemic. (U.S. Navy photo by Mass Communication Specialist 3rd Class Catie Coyle/RELEASED)

Recommended Content:

Coronavirus | Patient Safety | Patient Safety Champion Recognition Program | Patient Safety Awards Program | Ready and Resilient Award

The response to COVID-19 has placed front-line health care heroes in the spotlight while championing safe patient care. The Defense Health Agency is honoring those who show resiliency, leadership, and ingenuity during the pandemic through the creation of a new peer-to peer recognition mechanism hosted by the DHA Patient Safety Program. This new accolade, known as the Ready and Resilient Award, allows staff of military hospitals and clinics to recognize their peers for two attributes which are critical during difficult situations, explained Dr. Brian Lein, assistant director for Health Care Administration. Exemplary efforts of teamwork and team resilience will be recognized, as will examples of individual vigilance to ensure safe, reliable care for all patients.

“COVID-19 brought personal and professional threats of uncertainties and emotions that could have deterred, distracted, or derailed the safe delivery of care,” said Heidi King, DHA Patient Safety program manager for Medical Affairs. But across the Military Health System, professionals went above and beyond to improve patient and staff safety. From infection control prevention to innovative safety measures, King has heard stories from the field of the tireless efforts of healthcare staff. Recent nominees received recognition for their efforts in developing and implementing virtual check-in processes, pop-up screening tents, and the creation of protective shields for staff, among other examples.

“This award is a way for staff to share their story and celebrate peers at all levels across the MHS,” King said. The award will be ongoing, recognizing both clinical and non-clinical professional staff to highlight extraordinary efforts throughout the DoD during this unprecedented time.

An April memo sent by Dr. Paul Cordts, deputy assistant director, Medical Affairs, focused on mitigating risks to improve patient safety. In the memo he highlighted principles under Team Strategies and Tools to Enhance Performance and Patient Safety, or TeamSTEPPS®. The Ready and Resiliency Award program is a component of TeamSTEPPSTeam Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based teamwork system designed to improve the quality, safety and efficiency of healthcare. TeamSTEPPS consists of a collection of instructions, materials and tools to help drive a successful teamwork initiative from the initial planning to implementation through to sustainment. The system is designed to improve patient safety using a three-phase approach: Phase I Assessment: Facility determines organizational readiness; Phase II Planning, Training & Implementation: Facility “decides what to do” and “makes it happen;” and Phase III Sustainment: Facility spreads the improvements in teamwork performance, clinical processes and outcomes resulting from the TeamSTEPPS initiative.TeamSTEPPS, which reinforces critical team resiliency capabilities to mitigate risks and reinforce proven endurance strategies when faced with team uncertainties, such as during the global pandemic.

“The idea is to recognize the exemplary and heroic work by front-line staff and teams, and all others doing selfless acts of service in our MTFs during COVID-19,” said Cordts.

“A top priority is to provide peers across the Military Health System the opportunity to honor their colleagues,” added Lein. “Especially, during COVID-19, it’s important to recognize and celebrate staff given the personal commitment of nominators and nominees to promote a culture of safety and be a champion for resiliency.”

Criteria for peer-to-peer or team recognition should include the following attributes as part of Ready and Resilient Care:

  • Put People First
  • Take Care of Yourself
  • Take Care of Your Team
  • Prioritize on the Essential
  • Ask for and Offer Help
  • Do the Right Thing Right

Teams as well as individuals are eligible for the award. The DHA Patient Safety Program will accept and review submissions. Military hospitals and clinics can nominate as many individuals and teams as they wish; there is no cap or threshold. Dr. Cordts reads every submission and personally signs each certificate, according to King. The DHA recognized the first group of awardees across many military medical treatment facilities during a virtual ceremony in July.

Anyone with questions about the award can email the Patient Safety Program. To nominate an individual or team, please visit the TeamSTEPPS page on the Patient Safety Learning Center site.

You also may be interested in...

Do You Have COVID-19? Influenza? Or is it RSV? Here’s What to Look For

Article
1/24/2022
Military personnel preparing a COVID-19 test sample for processing

Knowing the symptoms of COVID-19/RSV/Flu will help your medical treatment

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Seasonal Influenza Vaccine Toolkit | Coronavirus

Medical Leaders Address COVID-19 Concerns During Family Forum

Article
1/21/2022
Navy Petty Officer 3rd Class Jemuel Macabali, from San Diego, Calif., gives the COVID-19 vaccine to staff at Camp Lemonnier, in Djibouti, Aug. 13, 2021.

Top health leaders talk about the recent spike in COVID-19 infections and the impact on the military community.

Recommended Content:

Coronavirus

Navy Hospital Corpsman steps into the breach in the war on COVID-19

Article Around MHS
1/18/2022
Hospitalman Hector Conde standing in front of a immunization office's refrigeration

First responders and those fighting on the medical battleground have earned well-deserved recognition for their efforts.

Recommended Content:

Coronavirus

Critically ill COVID Patient Delivers Baby While on Heart-Lung Bypass

Article
1/11/2022
Retired U.S. Marine Corps Gunnery Sgt. Carlos Hernandez and his wife, Ashley, take a family portrait with their six children. Ashley is BAMC’s first patient to give birth while on Extracorporeal Membrane Oxygenation.

Hernandez, a Marine Corps spouse and mother of five, is BAMC’s first patient to give birth while on Extracorporeal Membrane Oxygenation.

Recommended Content:

Women's Health | Coronavirus

Got Your 6 - Jan. 3, 2022

Video
1/4/2022
‘Got Your 6’ is TRICARE’s COVID vaccine video series that delivers important information and updates, on days that end in ‘6.’ It includes the latest information about DOD vaccine distribution, the TRICARE health benefit, and vaccine availability. Got a question about ‘Got Your 6’? Send an email to dha.ncr.comm.mbx.dha-internal-communications@mail.mil

‘Got Your 6’ is TRICARE’s COVID vaccine video series that delivers important information and updates, on days that end in ‘6.’ It includes the latest information about DOD vaccine distribution, the TRICARE health benefit, and vaccine availability. Got a question about ‘Got Your 6’? Send an email to dha.ncr.comm.mbx.dha-internal-communications@mail.mil Find your local military provider at tricare.mil/MTF, or go to tricare.mil/vaccineappointments and schedule yours today!

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus | COVID-19 Vaccine Efforts | Getting the COVID-19 Vaccine

This is my Why

Article Around MHS
12/30/2021
Air Force Senior Airman Marcus Bullock poses for a photo after receiving his COVID-19 vaccination

Air Force Senior Airman Marcus Bullock stated his reason for getting the vaccine was to help his mother and son be able to have a play date again.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus

Development of WRAIR’s Pan-Coronavirus Vaccine Shows Promise

Article
12/28/2021
A vial of spike ferritin nanoparticle WRAIR's COVID-19 vaccine

Series of preclinical studies supports the Army’s pan-coronavirus vaccine development strategy

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus | COVID-19 Vaccine Efforts

Immunization Experts are Central to COVID-19 Vaccine Program

Article
12/20/2021
Medical director at Fort Riley, Kansas receives a COVID-19 vaccination In his left arm from a tech in personal protective equipment.

Immunization Health Division at forefront of COVID-19 vaccinations.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Military Health System Marks 1-Year Anniversary for COVID Vaccinations

Article
12/14/2021
FEmale Marine gets COVID 19 vaccination in left  arm at Camp LeJeune in December 2020

More than 6.4 million COVID-19 vaccine doses have been administered a year after first shots within MHS.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Getting the COVID-19 Vaccine | Coronavirus and the COVID-19 Vaccine

So others may breathe - Navy Medicine Respiratory Therapist cares for COVID casualties

Article Around MHS
12/13/2021
Military Health personnel posing for a picture

Navy Hospital Corpsman 2nd Class Tessa Hazard, a respiratory therapist, recently deployed to Alabama as a member of a COVID-19 response team.

Recommended Content:

Coronavirus

Army Public Health Center provides update on Long COVID risks

Article Around MHS
12/1/2021
COVID19 Symptoms

According to the Centers for Disease Control and Prevention, Post-COVID conditions are a wide range of new, returning, or ongoing health problems people can experience four or more weeks after first being infected with the virus that causes COVID-19.

Recommended Content:

Coronavirus

JTF Coyote begins pediatric COVID-19 clinics as adult booster vaccination numbers increase

Article Around MHS
11/23/2021
Military health personnel giving the COVID-19 vaccine

The Vermont National Guard now supports the state's response to the COVID-19 pandemic with vaccinations for youth in the 5 to 11 age group and booster clinics for the general adult population.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus

CQM Newsletter Special Edition SCB Nov 2021

Publication
11/10/2021

CQM Newsletter November 2021 Special Edition - highlighting the Safety Communication Bundle

Recommended Content:

Patient Safety | Ready Reliable Care | Safety Communication Bundle

MHS Reaches 6 Million Doses of Vaccine Against COVID

Article
11/10/2021
Airmen of the 139th Airlift Wing, Missouri Air National Guard, receive COVID-19 immunizations as a part of the federal mandate at Rosecrans Air National Guard Base, St. Joseph, Missouri, Oct. 2, 2021. The 139th Medical Group oversees the operation. .

Military passes 6 million mark for COVID-19 shots administered across the Military Health System.

Recommended Content:

Health Readiness | Coronavirus | COVID-19 Vaccine Efforts | Getting the COVID-19 Vaccine | COVID-19 Information for Military Treatment Facility Directors

COVID 19 Vaccine Is Now Available for Children 5 to 11

Article
11/9/2021
5-year-old girl in mask reads a book by herself

COVID-19 vaccines for 5-11 year olds are ready now through MHS

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | Getting the COVID-19 Vaccine
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 40

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.