Back to Top Skip to main content Skip to sub-navigation

DHA priorities focused on readiness, patients, outcomes

Defense Health Agency Director Army Lt. Gen. Ronald Place speaks at a podium. Looking forward into his second year as director of the Defense Health Agency Army Lt. Gen. Ronald Place continued to emphasize his four priorities for the Military Health System: great outcomes, a ready medical force, satisfied patients, and fulfilled staff. (Courtesy photo)

Recommended Content:

Health Readiness | Access to Health Care | Coronavirus | Convalescent Plasma Collection Program | Quality and Safety of Health Care (for Healthcare Professionals) | Clinical Quality Management

When Army Lt. Gen. Ronald Place visits military hospitals and clinics and conducts town halls with staff, he introduces himself not only as the director of the Defense Health Agency, but also as an Army surgeon, a son, husband, father, and grandfather. For Place, all his roles influence his decisions.

Place admits it was easy to get lost in his role as a surgeon back when he began his residency training. “Yet I would still go home as a military spouse, or I would go home to my military children,” he recalled. “I would wonder, ‘What did I do today to make the system better for my spouse?’ or ‘What did I do today to make the system better for my kids? And often the answer to that, at least for me personally when I was a junior officer, was nothing.”

Today as the director of the DHA, Place is responsible for all the activities that happen in the DHA, most of which impact the 9.6 million eligible TRICARE beneficiaries who depend on the MHS for their health care. “I like everybody to consider all of their roles when they make decisions,” he said. “To me, it's a reminder from a decision-making perspective, who are we? And why are we there as a part of the Military Health System?”

As an integrated system of health and readiness, the MHS is a complex matrix of people and priorities with a unique role supporting the National Defense Strategy, said Place. “Much of what we do to measure ourselves, our productivity, and the quality of the work that we do [is] based on civilian standards and benchmarks,” he said. “Yet we're a Military Health System, and some of the things that are required for that balance between health and readiness don't earn productivity points in the same way they would in a civilian system.”

Place said the MHS isn’t where it needs to be in terms of defining the elements of readiness -- troops being medically ready and health care teams being proficient to perform their wartime missions -- or how the MHS measures productivity and quality in relation to readiness.

While the task at hand seems great, Place sees promise in the staff inside the DHA headquarters and at the military medical treatment facilities. “I see excellence. I see passion. I see dedication. I see desire for improvements in our system.”

Place has seen that passion showcased during the national emergency brought on by the COVID-19 pandemic. Through excellence, ingenuity and agility, health care providers continue to find ways to adapt how they deliver care without degrading the quality of care patients receive. Place cited the CAMIC invention and rethinking therapeutics such as the use of convalescent plasma for treating COVID-19 patients as examples of how passion and innovation have come together to create solutions that may have applications for years to come.

Place sees process standardization as a key to improvement. “Across the entire Military Health System, there are literally thousands of things that could be standardized to improve our system,” he said. It won’t be easy because there’s a lot of fear associated with change, he added.

But Place believes the DHA is primed for the challenge. “With the talent and passion and commitment of the entire team, at headquarters and at our health care delivery sites, I’m confident we can do it, but it's going to take a significant effort and it's going to take us some time,” he said.

Asked about his short-term goals, Place said he hopes to be able to cite examples of how standardization has improved the system. “That improvement might be quality of care or clinical outcomes for our patients; it may be the overall satisfaction of our patients,” he said. “I also hope we've done something to improve the system so that the staff, whether it's across the entire organization or even particular functional communities, have more joy in the work that they do and more fulfillment in their missions.”

You also may be interested in...

Join Us!! Fourth COVID-19 Townhall Update with Lt. Col. Matthew T. Swingholm!

Article
4/27/2021
Fourth MHS Town Hall announcement with image of Lt. Col. Matthew T. Swingholm, discussing the Critical Need for Blood Donations, Wednesday, April 28 at 2 p.m. ET

Join us for the MHS' Fourth COVID-19 Townhall Update with Lt. Col. Matthew T. Swingholm

Recommended Content:

Armed Services Blood Program | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

DHA’s immunization health care specialists support vaccine rollout

Article
4/26/2021
Military personnel getting COVID-19 vaccines ready

The Defense Health Agency’s Immunization Health Care Division specialists were instrumental in rolling out the COVID-19 vaccines to Department of Defense military medical treatment facilities around the world.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

From coast to coast, Navy personnel helping stop COVID-19 spread

Article
4/26/2021
Military personnel wearing face mask getting people ready for the COVID-19 vaccine

From coast to coast, Navy Medicine personnel are helping to stop the spread of COVID-19.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

DHA Appointing Portal simplifies signing up for COVID-19 vaccination

Article
4/23/2021
Military health personnel wearing a face mask scheduling COVID-19 vaccine shots

A new online and easy-to-use COVID-19 vaccine appointment portal is rolling out around the world at Military Treatment Facilities. It needs some tweaking on the admin end, users say.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

COVID-19 Vaccine: All Adults Eligible MTF Option Screensaver2

Infographic
4/22/2021
A screensaver that encourages individuals to check in at their DOD vaccination sites to see appointment availability. Includes the TRICARE logo on the bottom right and a link at the bottom of the screensaver for individuals to learn more at www.tricare.mil/VaccineAppointments

A screensaver that encourages individuals to check in at their DOD vaccination sites to see appointment availability.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus

COVID-19 Vaccine: All Adults Eligible Graphic

Infographic
4/22/2021
A navy and gray graphic stating that all eligible and authorized DOD individuals can make a COVID vaccine appointment. Contains a QR code for individuals to use to sign up for an appointment. TRICARE logo is located at the bottom right corner.

Graphic stating that all eligible and authorized DOD individuals can make a COVID vaccine appointment. Contains sign up instructions.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus

COVID-19 Vaccine: All Adults Eligible Choices Screensaver

Infographic
4/22/2021
A navy and gray graphic with information on where adults can get the COVID-19 vaccine. Includes a link at the bottom of the graphic for www.tricare.mil/CovidVaccine and also has the TRICARE logo on the bottom right corner.

A screensaver that provides information on where adults can get the COVID-19 vaccine.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus

Clinic doors open wide for those wanting COVID-19 vaccine

Article
4/21/2021
Military personnel administering the COVID-19 vaccine

All eligible and authorized Department of Defense personnel can now get a COVID-19 vaccine if they want one.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Donate Blood: It's Mission Critical

Video
4/21/2021
DHA Seal

The pandemic has affected nearly every part of our lives, including reductions in blood donations. Find a military blood donor center today to donate blood in a safe environment where we take all precautions against COVID-19.

Recommended Content:

Armed Services Blood Program | Coronavirus

Laboratory professionals play important role in fight against COVID-19

Article
4/21/2021
Military health personnel wearing a face mask prepares COVID-19 test samples

Medical Laboratory Professionals Week, April 18-24, recognizes the behind-the-scenes work laboratorians do to generate clinical lab results and, ultimately, guide the courses of treatment for patients.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts | April

From COVID-19 testing to MHS GENESIS support, lab techs do it all

Article
4/20/2021
Military health personnel wearing a face mask using a blood analyzer machine

To describe what lab techs do, Geisler chose a famed fictional detective to illustrate their importance and provide context.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Tanker medics from McConnell AFB are fighting COVID-19 in St. Paul

Article
4/20/2021
Military health personnel wearing face masks hugging

Tanker Medics from McConnell Air Force Base travel to Minnesota to help fight COVID-19

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Keesler uses post-vaccine waiting period to identify routine care gaps

Article
4/20/2021
Military health personnel wearing a face mask administering the COVID-19 vaccine

15 minutes is all it takes to get routine health care back on track.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Tidewater set to become fifth Military Health System market

Article
4/19/2021
Military health personnel reading a medical machine

The Tidewater Military Health System market in southeast Virginia is scheduled to officially stand up April 19.

Recommended Content:

Coronavirus | Military Health System Transformation

VAX Fact Breastfeeding

Infographic
4/19/2021
VAX Fact Q and A: Can I get the COVID-19 vaccine if I'm breastfeeding? It's up to you to decide.  The CDC says COVID-19 vaccines can be offered to pregnant or breastfeeding women.  If you have questions about getting vaccinated, a conversation with your healthcare provider may help but is not required.

An infographic answering the question of whether you can get the COVID-19 vaccine if you're breastfeeding.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts
<< < 1 2 3 4 5  ... > >> 
Showing results 46 - 60 Page 4 of 72

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.