Back to Top Skip to main content

DHA priorities focused on readiness, patients, outcomes

Defense Health Agency Director Army Lt. Gen. Ronald Place speaks at a podium. Looking forward into his second year as director of the Defense Health Agency Army Lt. Gen. Ronald Place continued to emphasize his four priorities for the Military Health System: great outcomes, a ready medical force, satisfied patients, and fulfilled staff. (Courtesy photo)

Recommended Content:

Health Readiness | Combat Support | Access to Health Care | Coronavirus | Convalescent Plasma Collection Program

When Army Lt. Gen. Ronald Place visits military hospitals and clinics and conducts town halls with staff, he introduces himself not only as the director of the Defense Health Agency, but also as an Army surgeon, a son, husband, father, and grandfather. For Place, all his roles influence his decisions.

Place admits it was easy to get lost in his role as a surgeon back when he began his residency training. “Yet I would still go home as a military spouse, or I would go home to my military children,” he recalled. “I would wonder, ‘What did I do today to make the system better for my spouse?’ or ‘What did I do today to make the system better for my kids? And often the answer to that, at least for me personally when I was a junior officer, was nothing.”

Today as the director of the DHA, Place is responsible for all the activities that happen in the DHA, most of which impact the 9.6 million eligible TRICARE beneficiaries who depend on the MHS for their health care. “I like everybody to consider all of their roles when they make decisions,” he said. “To me, it's a reminder from a decision-making perspective, who are we? And why are we there as a part of the Military Health System?”

As an integrated system of health and readiness, the MHS is a complex matrix of people and priorities with a unique role supporting the National Defense Strategy, said Place. “Much of what we do to measure ourselves, our productivity, and the quality of the work that we do [is] based on civilian standards and benchmarks,” he said. “Yet we're a Military Health System, and some of the things that are required for that balance between health and readiness don't earn productivity points in the same way they would in a civilian system.”

Place said the MHS isn’t where it needs to be in terms of defining the elements of readiness -- troops being medically ready and health care teams being proficient to perform their wartime missions -- or how the MHS measures productivity and quality in relation to readiness.

While the task at hand seems great, Place sees promise in the staff inside the DHA headquarters and at the military medical treatment facilities. “I see excellence. I see passion. I see dedication. I see desire for improvements in our system.”

Place has seen that passion showcased during the national emergency brought on by the COVID-19 pandemic. Through excellence, ingenuity and agility, health care providers continue to find ways to adapt how they deliver care without degrading the quality of care patients receive. Place cited the CAMIC invention and rethinking therapeutics such as the use of convalescent plasma for treating COVID-19 patients as examples of how passion and innovation have come together to create solutions that may have applications for years to come.

Place sees process standardization as a key to improvement. “Across the entire Military Health System, there are literally thousands of things that could be standardized to improve our system,” he said. It won’t be easy because there’s a lot of fear associated with change, he added.

But Place believes the DHA is primed for the challenge. “With the talent and passion and commitment of the entire team, at headquarters and at our health care delivery sites, I’m confident we can do it, but it's going to take a significant effort and it's going to take us some time,” he said.

Asked about his short-term goals, Place said he hopes to be able to cite examples of how standardization has improved the system. “That improvement might be quality of care or clinical outcomes for our patients; it may be the overall satisfaction of our patients,” he said. “I also hope we've done something to improve the system so that the staff, whether it's across the entire organization or even particular functional communities, have more joy in the work that they do and more fulfillment in their missions.”

You also may be interested in...

New communications tool rolled out on MHS GENESIS

Article
9/15/2020
Three men, wearing masks, looking at a computer screen.

Through e-Visits, providers address questions, concerns virtually.

Recommended Content:

Coronavirus | MHS GENESIS

Suicide impacts us all – but there is help!

Article
9/14/2020
Man at sporting event kissing his wife and baby

September marks Suicide Prevention Awareness Month

Recommended Content:

Suicide Prevention | Coronavirus | September Toolkit

Naval Medical Center Portsmouth's iTClamp wins MHS research award

Article
9/11/2020
Image of a plastic clamp on someone's arm

“Hemorrhage control of bleeding is one our biggest problems in military medicine."

Recommended Content:

Research and Innovation | Innovation | Combat Support

Wildfire smoke wreaks havoc on respiratory and immune systems

Article
9/11/2020
Picture of a military tent; an orange, smoky hue surrounds the tent and soldiers

State and country health advisory alerts on diminished air quality have been posted and shared to alert local populations.

Recommended Content:

Public Health | Coronavirus

Thirteen years ago Ft. Knox prepared for outbreak scenarios

Article
9/10/2020
Front page of newspaper

Some of the preventive measures that surfaced from the 2007 exercise included the wearing of facial coverings, regular sanitizing of surfaces and social distancing by such means as teleworking.

Recommended Content:

Coronavirus | Public Health

From Ghana to Washington, Sailor provides leadership during COVID-19

Article
9/10/2020
Female soldier with mask

Acquiring supplies, in general, has been a hurdle worldwide.

Recommended Content:

Coronavirus | Health Readiness | Heroes Behind the Mask

JHIEs give providers better access to patient information

Article
9/8/2020
Man looking at X-Ray

The joint HIE securely connects DoD, VA, U.S. Coast Guard and hundreds of other select federal and private sector partners with patient health and benefit information data.

Recommended Content:

Federal Electronic Health Record Modernization (FEHRM) Program Office | Electronic Health Record Modernization & Interoperability | MHS GENESIS | Joint Health Information Exchange | Coronavirus

USU & JTS lead global COVID-19 Grand Rounds

Article
9/4/2020
Woman in hospital bed surrounded by military health personnel.

A Military Health System-wide virtual clinical case conference led by the Uniformed Services University (USU) and hosted by the Joint Trauma System (JTS) offers physicans best practices and lessons learned during the pandemic.

Recommended Content:

Coronavirus

DHA Director visits Naval Hospital Pensacola

Article
9/4/2020
Lt. Gen. Ronald Place saluting to soldiers

During his visit, Place showed his appreciation to those that have been committed to excellence.

Recommended Content:

Coronavirus

Washington state’s COVID director visits Army Medical Center

Article
9/3/2020
Admiral Bono wearing a mask speaking to a soldier

Bono took note of Madigan’s flexibility in its COVID response.

Recommended Content:

Coronavirus

Army radiology instructor and medic render assistance to crash victim

Article
9/2/2020
Mom and Dad in military gear with their young son.

Their medical training helped with knowing the steps for CPR and how to check responsiveness and breathing.

Recommended Content:

Health Readiness | Public Health

DoD closing in on COVID-19 convalescent plasma collection goal

Article
9/2/2020
Technician wearing a mask, looking at different blood products

How to help DoD beneficiaries fighting COVID-19

Recommended Content:

Coronavirus | Convalescent Plasma Collection Program

MHS GENESIS improves patient experience for military families

Article
9/1/2020
Image of a military doctor and a family

How the electronic health record benefits military children

Recommended Content:

MHS GENESIS | Coronavirus

USAF doctor strives to advance women leaders in military medicine

Article
9/1/2020
Photo of Dr. Yun

While the military has come a long way regarding females in the higher ranks, Yun sees more progress to come.

Recommended Content:

Coronavirus | Women's Health | Heroes Behind the Mask

WRAIR bids farewell to first all-female command team

Article
8/31/2020
Two soldiers, wearing masks, passing a flag

Amidst the COVID-19 pandemic, WRAIR dove headfirst into efforts to prevent, detect and treat SARS-CoV-2 with 22 research proposals and nearly $75 million dollars in funded projects.

Recommended Content:

Coronavirus
<< < ... 11 12 13 14 15  ... > >> 
Showing results 151 - 165 Page 11 of 27

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.