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MHS GENESIS offers patients secure access for their healthcare needs

Image of military personnel, wearing a mask and looking at a computer screen. Navy hospital corpsmen assigned to Naval Hospital Bremerton / Navy Medicine Readiness and Training Command securely connect with prospective patients on upcoming appointments using the DOD electronic health record MHS GENESIS Patient Portal. (Photo by Doug Stutz, Naval Hospital Bremerton / Navy Medicine Readiness and Training Command.)

12/28/2020 By: Douglas H. Stutz, NHB/NMRTC Bremerton Public Affairs Officer

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Naval Hospital Bremerton leadership wants to remind all patients that one of the best ways to communicate about any personal health care issue is via the MHS GENESIS Patient Portal.

The Patient Portal is one of the key features and benefits for any beneficiary using MHS GENESIS, the Department of Defense’s new electronic health record (EHR). The portal is a one-stop shop for viewing your individual medical history 24/7. It also allows for two-way communication between patient and provider. Beneficiaries can also view provider notes, test results, x-rays, and medications, along with online prescription renewal.

“The MHS (GENESIS) Patient Portal is the safest and most efficient way for patients to contact the clinic,” said Navy Capt. Michael Mercado, Naval Hospital Bremerton director of Medical Services department.

Beneficiaries can visit the official site at https://patientportal.mhsgenesis.health.mil and once there use one of the three options to logon: Department of Defense Self-Service Logon; Common Access Card; or Defense Finance and Accounting Service login.

There is however one specific stipulation for patients to use the system.

“The caveat is that they have to have been seen at Naval Hospital Bremerton for the portal to be created, but once seen, they should be good to go to be able to sign into the portal,” explained Kelly Gann, Defense Health Agency health informatics site integrator at NHB.

Key benefits of the Patient Portal include:

  • View personal health information
  • Exchange secure messages with care team
  • Request prescription renewals
  • View notes from clinical visits and certain lab/tests results, such as blood tests
  • Schedule medical and active duty dental appointments
  • Complete a pre-visit active duty dental health questionnaire online
  • Look up information related to personal health concerns and medications

Along with providing beneficiaries a modern, secure and connected EHR, MHS GENESIS also helps to streamline the workday for doctors, nurses, technician and other medical staff in caring for their patients by eliminating double order entry and double documentation.

Along with NHB, other Pacific Northwest sites–Fairchild Air Force Base, Naval Health Clinic Oak Harbor, and Madigan Army Medical Center–deployed MHS GENESIS in 2017 as the initial vanguard. Full deployment continues across the DOD world-wide spectrum–which will eventually serve more than 9.6 million beneficiaries.

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