Skip to main content

Military Health System

Keesler uses post-vaccine waiting period to identify routine care gaps

Image of Military health personnel wearing a face mask administering the COVID-19 vaccine. Military health personnel wearing a face mask administering the COVID-19 vaccine

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Adaptation has been a common theme over the past year, especially within the medical community.

A perfect example is at Keesler Medical Center on Keesler Air Force Base in Biloxi, Mississippi. During the Centers for Disease Control and Prevention's recommended 15-minute waiting period after a COVID-19 vaccines is given, staff here have been talking to patients about making appointments for routine care that may have been missed due to increased focus on the virus.

Using CarePoint, the Defense Health Agency's information delivery portal, Keesler personnel look at the medical records of each patient who comes in for a vaccine and note whether they are behind on routine care. They then use the waiting period required after vaccination to speak with patients who are behind, make an appointment on the spot, or refer them to another clinic if they don't have appointments readily available.

The process was the brainchild of Air Force Col. (Dr.) Assy Yacoub, chief of medical staff for the 81st Medical Group, located at Keesler. It was facilitated by health care integrators Air Force Lt. Col. Wanda Stauffer and Air Force Lt. Col. Clementine Duke after discussions with DHA leadership regarding what could be done about COVID-19's impact on routine medical care across the enterprise.

"We had a need to improve our contact numbers with our patients, getting their overdue preventative screenings done, and this seemed like a prime opportunity," said Stauffer. "Our nurses were in place the very next day, and we've assisted more than 1,500 patients since the end of January."

Stauffer said the fact that vaccinations are done by appointment at Keesler allows them to review individuals' records before their arrival and address any issues with the beneficiaries on-site.

"We're then looking at the appointment list for the COVID vaccine line that we get from CarePoint, and it tells us what items people are overdue for," said Stauffer. "Out of 300 people that may be coming in on a given day, we sort that list into people who are overdue for items like breast, cervical and colon cancer screenings, and hemoglobin A1c tests for diabetics."

After vaccines are administered and the waiting period is over, patients are directed to a nurses' station where any outstanding issues are discussed, appointments are booked, or they are referred to their primary care manager.

"There have been several issues caught that wouldn't have been had we not been doing this," said Stauffer.

Additional benefits of this process are that personnel at Keesler have been able to both encourage individuals who are not primary patients of the medical center to resume their normal medical care, as well as to request information from patients who may have had appointments at outside facilities and update their records.

"Right now, we've had about 175 patients who have completed procedures that we didn't have records of," said Stauffer.

People have either been putting off other routine medical care out of fear of going to a medical facility during the pandemic or simply because there hasn't been enough personnel to perform that routine care.

Now that resources are becoming available, it is extremely important that military medical treatment facilities and the medical community at large, as well as individuals, begin to re-focus on things that have gone overlooked during the pandemic, Stauffer said.

"When COVID started, facilities didn't want people in the building that didn't need to be there due to risk of infection. A lot of care was put off by patients and medical facilities," said Stauffer. "This may be the first time a person has been in a medical facility since the pandemic started, so it's also the perfect opportunity to identify what may have been missed, especially now that the vaccine is relieving some of that fear."

The success of Keesler's process is in the numbers.

"We've had around 600 patients who have either had appointments scheduled or have been given instructions to make appointments, and we try to schedule as many in-person as we can," said Stauffer.

Keesler plans to continue this process throughout its vaccination effort.

You also may be interested in...

COVID-19 Booster Shots

Infographic
8/27/2021

If you have an immune system that is moderately to severely compromised, the CDC recommends you may receive an additional dose of mRNA COVID-19 vaccine (Pfizer or Moderna). This would be at least 4 weeks after your second dose.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Mask Guidance for Department of Defense Facilities

Infographic
7/30/2021

In accordance with CDC guidance, the Department of Defense (DOD) requires all Service members, Federal employees, onsite contractor employees, and visitors, regardless of vaccination status, to wear a mask in all indoor DOD facilities. If you are not vaccinated, continue to physically distance consistent with applicable CDC and DOD Force Health Protection Guidance.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

How COVID-19 Vaccines Work

Infographic
6/9/2021

This graphic showing how the mRNA and viral vector vaccines work to educate beneficiaries about the COVID-19 vaccines. Graphics are informational and provide facts on how they work in our bodies.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | COVID-19 Vaccine Efforts

COVID-19 Vaccines Safety Monitoring

Infographic
6/9/2021

Graphic that assures beneficiaries that the COVID-19 vaccines are monitored for safety. Has information on how they are being reviewed. Graphics include doctors in a laboratory and a doctor with a shield fending off the virus.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | COVID-19 Vaccine Efforts

Get to Know the COVID-19 Vaccines - Main Infographic

Infographic
6/9/2021

This infographic pulls all three COVID-19 topics together in one graphic: Getting to Know the COVID-19 Vaccines, How they Work and Safety Monitoring

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | COVID-19 Vaccine Efforts

Get to Know the COVID-19 Vaccines

Infographic
6/9/2021

This graphic that assures beneficiaries that the vaccines will not give you the virus, does not affect our DNA, and is safe. Graphics include a person receiving the vaccine and a comparison graphic of COVID-19 trials versus other trials.

Recommended Content:

Get to Know the COVID-19 Vaccines | Coronavirus and the COVID-19 Vaccine | COVID-19 Vaccine Efforts

COVID-19 Vaccination Card Second Shot

Infographic
5/27/2021

Keep track of your vaccination card. Tips include keeping your card on you and taking a picture of it as a backup copy.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

Is It Allergies or COVID-19?

Infographic
5/11/2021

This Infographic provides a chart that outlines how to tell the difference between COVID-19 and allergy symptoms

Recommended Content:

Symptoms of COVID-19 | Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

VAX Fact Protection Last

Infographic
4/19/2021

An infographic answering the question of how long the COVID-19 vaccine protection lasts.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Fact Other Medical Conditions

Infographic
4/19/2021

An infographic answering the question of whether you can get the COVID-19 vaccine if you have underlying medical conditions.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Fact Breastfeeding

Infographic
4/19/2021

An infographic answering the question of whether you can get the COVID-19 vaccine if you're breastfeeding.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Fact Affect Fertility

Infographic
4/19/2021

An infographic answering the question of whether the COVID-19 vaccine affects a person's fertility.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Fact Currently Pregnant

Infographic
4/19/2021

An infographic answering the question of whether to get the COVID-19 vaccine if you're currently pregnant.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Fact Current Infection

Infographic
4/19/2021

An infographic answering the question of whether to get the COVID-19 vaccine if you currently have a positive COVID-19 infection.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Is It Your Time to Get the COVID-19 Vaccine?

Infographic
3/5/2021

This Infographic informs TRICARE beneficiaries which tier they fall into as their local military treatment facility or clinic offers the vaccine.

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts
Showing results 1 - 15 Page 1 of 1
Refine your search
Last Updated: December 29, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery