Back to Top Skip to main content Skip to sub-navigation

DHA Appointing Portal simplifies signing up for COVID-19 vaccination

Military health personnel wearing a face mask scheduling COVID-19 vaccine shots An Airman navigates the DHA Appointing Portal to schedule a COVID-19 vaccine at Hanscom Air Force Base, Massachusetts, April 6. The portal allows service members, civilian employees, and TRICARE beneficiaries to schedule vaccine doses at their installation’s vaccination sites (Photo by: Todd Maki, 66th Air Base Group Public Affairs).

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts | Health Innovation Month

When a new online and easy-to-use COVID-19 vaccine appointment portal was launched as a pilot program at 28 military medical treatment facilities last December, the hope was to expand it globally in the first few months of 2021.

That goal is being accomplished, and in the last month, military service members and beneficiaries around the world have been able to quickly and easily make their own COVID-19 vaccination appointments using the tool, called the DHA Appointing Portal (DAP).

"DAP is a simple online tool to help patients schedule the time and date for your COVID-19 vaccine appointment at your closest military hospital or clinic," said Air Force Lt. Col. Regina Tow, project manager, DHA COVID-19 Vaccine Information Technology Planning. "It's accessible from outside the Department of Defense network on any computer, tablet, or smartphone."

The innovation originated at Madigan Army Medical Center, Joint Base Lewis-McChord in Washington state, last year, and after the pilot, it is now "stood up from Landstuhl (Medical Center), Germany, all the way to Korea," said Rick Barnhill, deputy chief medical information officer at Madigan Army Medical Center, JBL-M. Barnhill was quick to credit his lead computer scientist, Scott Evans, with development of the low-cost tool.

Army Maj. Heather Woodruff, chief of the Clinical Systems Support Department for the Directorate of Healthcare Operations at Fort Belvoir Community Hospital in Virginia, was involved with the pilot program.

"Across our Military Health System, one of our biggest constraints was having a good scheduling platform for our beneficiaries and for those (non-military) personnel eligible to receive the COVID-19 vaccine," said Woodruff, DAP's administrator at Fort Belvoir. "We didn't have an appointing center ... and not everybody had access to TRICARE online, so it was really kind of challenging.

Rick Barnhill sitting in front of a screen with all the COVID-19 vaccination appointments scheduled
Rick Barnhill, the deputy chief of informatics, sits in front of a screen displaying the COVID-19 vaccination appointment scheduling application that he and his team created at Madigan Army Medical Center on Joint Base Lewis-McChord, Washington, that has been adopted as the scheduler by Defense Health Agency (Photo by: Madigan Army Medical Center Public Affairs).

Woodruff noted that she and her colleagues were using Excel spreadsheets to fashion together bookings for different agencies, made more complicated by the tiered system of priority for those eligible for the vaccines over the winter.

"What we really needed and what this portal has done is given us the capability to have a non-restrictive appointing platform that can be accessed from any network for patients to schedule," she said. "They don't have to have a (Common Access Card), they don't have to be on a military network. They can do it from their personal computers, their personal Wi-Fi. It has allowed us to maximize patient appointments - getting as many people through the door as we can.

Navy Master Chief Petty Officer Kenneth Puckett, senior enlisted leader at Naval Medical Readiness Training Unit in Groton, Connecticut, said his command was only in the initial weeks of the rollout of DAP, transitioning from the U.S. Fleet Forces mid-Atlantic region's Vaccine Tasking Order process. April 12 was Groton's first full day of use for the portal.

"On our end we did not have any bugs or issues with it," Puckett said. "Any first day jitters were based on communications, like instructions on the greeting page that weren't followed, but nothing inherent to the web site."

Groton capped its doses per day to 100 to start.

The sites are all centrally hosted on servers at Madigan.

"Nobody has to load anything at their hospital, or locally - we have it all here for them," Barnhill said.

the DAP logo
For more information about the DAP, see Schedule Your COVID Vaccine Appointment with DHA Appointing Portal: https://newsroom.tricare.mil/Articles/Article/2570153/schedule-your-covid-vaccine-appointment-with-dha-appointing-portal

The sites have unique landing pages that detail eligible patient groups and which vaccine is being used. These vary and are subject to change daily. The Dunham Army Health Clinic in Pennsylvania, for example, recently showed a week-by-week dose eligibility breakdown for April and May. Meanwhile, at seven sites on Okinawa, Japan, vaccines were already available for anyone 18 and over, with no medical condition required.

But the sites are otherwise uniform in their intuitive step-by-step list of pages, which lead the user to a calendar that outlines days with appointments. Once you click on an appointment time, a short questionnaire is filled out and one's request for an appointment is sent to the MTF.

As with any new software platform, the sites have not been without bugs from the admin side. Issues are brought to DHA's attention to work with the developers to make corrections, Woodruff said, adding that she's confident hurdles can be overcome quickly. Even with a few bugs, the portal is an invaluable tool where none existed before, she said.

Since last month, hundreds more sites have been fielded. Use of the system is not mandatory, but if a site chooses not to use DAP, it must use another DHA-approved documentation method. The DHA offers weekly DAP training sessions to demonstrate system functionality and to educate MTFs about system capabilities.

"It's pretty simple, pretty straightforward, easy to get into, easy to book," said Puckett.

The sites will be adaptable for other future uses.

"You can modify this for any immunization or appointment type, so, say for next fall and flu season, you could certainly (schedule) your flu shots through this (portal)," Barnhill explained. "Boosters for COVID vaccinations, we could add that in. School physicals...there's a lot of different things you can do with a web tool like this as far as setting people up for events and care."

The DAP is just one of the available paths to make a vaccine appointment. The Military Health System has several tools to help TRICARE beneficiaries and DOD community members schedule a COVID-19 vaccine appointment. Those individuals who are eligible and authorized can visit TRICARE COVID-19 Vaccine Appointments Directory, to see what appointment tools each location within the MHS is using.

More information about the DAP can be found in the DAP toolkit

You also may be interested in...

Pregnancy Health Alert: COVID-19 Vaccine is Strongly Recommended

Article
10/20/2021
Pregnant women gets the COVID-19 vaccine

Get vaccinated for COVID-19 if you’re pregnant or trying, DOD and CDC and advise.

Recommended Content:

COVID-19 Vaccine Toolkit | Women's Health

More Than 95% of Active Duty Have Received COVID-19 Vaccine

Article
10/15/2021
Female hospital corpsman gives a COVID-19 vaccine injection to a sailor in her left arm

Service members continue to line up for COVID-19 vaccinations.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus | COVID-19 Information for Military Treatment Facility Directors

USECAF receives insight into COVID19 vaccinations at Reserve wing

Article Around MHS
10/8/2021
Under Secretary of the Air Force Gina Ortiz Jones visits with 433rd Airlift Wing members at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Oct. 2, 2021.

Under Secretary of the Air Force Gina Ortiz Jones visited the 433rd Airlift Wing here to meet with Reserve Citizen Airmen leaders on mandatory COVID-19 vaccination efforts, Oct. 2, 2021.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus

Mask Mouth Does Not Exist, Dentists Say

Article
10/6/2021
A bunch of children wearing face masks walk on a city street.

Mask mouth doesn’t exist, Internet chatter to the contrary, dentists say.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus

Compassionate Caring with COVID Vax Commitment

Article Around MHS
10/6/2021
A  female doctor poses for a photo.

When pregnant patients have an appointment with Lt. Cmdr. Megan Northup at Naval Hospital Bremerton, they get more than a qualified and caring OB/GYN physician.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Health Promotion duo optimizes health on Incirlik Air Base

Article Around MHS
9/30/2021
Air Force Capt. Sydney Sloan, 39th Operational Medical Readiness Squadron health promotion element chief (right), and Air Force Senior Airman Gloriann Manapsal, 39th Operational Medical Readiness Squadron health promotion technician (left), promote making healthy choices at the Sultan’s Inn Dining Facility on Incirlik Air Base, Turkey.

The 39th Operation Medical Readiness Squadron health promotion team provides and integrates evidence-based programs to optimize the health and readiness, even during these unprecedented times.

Recommended Content:

Health Readiness | Total Force Fitness | Coronavirus

COVID-19 Booster Shots are Now Available – What You Need to Know

Article
9/30/2021
Containers of the Pfizer COVID-19 vaccine. Each vial contains six doses for vaccination against the COVID-19 virus.

Booster shots are now recommended for millions of people – but many others will have to wait for additional approvals.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Myths & facts about the vax - debunking common COVID-19 vaccine myths

Article
9/29/2021
Myths and facts about the vax

The COVID-19 vaccine has been mandated across the Department of Defense and despite its demonstrated effectiveness and safety, a host of myths have left some Airmen and Guardians hesitant to receive it. While social media posts and some news outlets may make it harder to keep up with what is fact or fiction, the science is clear … approved COVID-19 vaccines work.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Retired colonel leads Fort Irwin COVID response mission

Article Around MHS
9/28/2021
Army Col. Richard Hopkins, the COVID-19 response coordinator with Weed Army Community Hospital, collects paperwork from a Soldier who received the COVID-19 vaccine at a vaccination event.

Retired Army Col. Richard Hopkins volunteered under the Army’s COVID-19 Retiree Recall Program to return to service as the COVID-19 response coordinator for Weed Army Community Hospital and Fort Irwin, California.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

ARNORTH military support to FEMA begins in Tennessee, continues in five states

Article Around MHS
9/24/2021
Prepared COVID-19 vaccine shots wait to be administered to an Airman. Members of the 134th Air Refueling Wing were eligible to receive their COVID-19 vaccines during Unit Training Assembly here May 2nd, 2021.

At the request of the Federal Emergency Management Agency, approximately 20 military medical personnel deployed to Tennessee to support civilian healthcare workers treating COVID-19 patients in local hospitals.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

DODEA Schools Keeps On With In-Person Classes, and Fall Sports, Too

Article
9/23/2021
Kids playing football

DODEA schools are striving to continue in-person learning in the 2021-22 school year.

Recommended Content:

Children's Health | Coronavirus

COVID-19 can lead to long-term health concerns

Article Around MHS
9/23/2021
Debra Lamb, a 30-year civil service veteran at Ft. Carson, contracted the COVID-19 virus late in 2020 and experienced a harrowing ordeal before partially recovering months later.

Debra Lamb, a 30-year civil service veteran at Ft. Carson, contracted the COVID-19 virus late in 2020 and experienced a harrowing ordeal before partially recovering months later.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

6th Medical Group Delivers Mandatory Vaccines

Article Around MHS
9/21/2021
An Airman from the 6th Medical Group prepares a COVID-19 vaccine for distribution at MacDill Air Force Base, Florida.

Airmen from the 6th Medical Group began redistributing doses of the COVID-19 vaccine at MacDill Air Force Base, Florida, on Sept. 9, 2021. This comes after the Secretary of Defense issued a memorandum on Aug. 23, 2021, mandating all active duty personnel to be fully vaccinated against COVID-19.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Get to Know the Vaccines

Publication
9/17/2021

A graphic showing the types of vaccines, how they work, and safety monitoring of the vaccines. Includes the MHS and TRICARE logos on the bottom right, and includes graphics of scientists, doctors, and patients.

Recommended Content:

COVID-19 Vaccine Toolkit | Get to Know the COVID-19 Vaccines

Get to know the COVID19 Vaccines

Publication
9/17/2021

Get to know the vaccines – they do not contain the live virus, they do not interact with our DNA, and have been tested rigorously.

Recommended Content:

COVID-19 Vaccine Toolkit | Get to Know the COVID-19 Vaccines
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 44

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.