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Military Health System

Access to TRICARE Online Patient Portal Materials Just Got Easier

Image of Beneficiaries may access outreach materials by clicking the Patient Portal Outreach option on the menu. Beneficiaries may access outreach materials by clicking the TRICARE Online Patient Portal Outreach option on the menu.

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Last month, the Defense Health Agency announced that TRICARE Online Patient Portal (TOL PP) outreach materials will be accessible without login on TOL PP.

The portal was expanded to make access of TOL PP outreach materials more accessible for patients and military medical treatment facility (MTF) administrative staff.

To access, beneficiaries need to go to the pre-login page, click the menu icon on the top left corner and choose the Patient Portal Outreach option. TOL PP users and stakeholders may then browse information on topics such as adding attachments to a secure message, adding prescriptions without having an account, and logging onto their TOL PP account.

"The TOL PP is a wealth of patient resources and I always tell our MTFs to get their patients to TOL PP to learn more about their healthcare and engaged with their providers," explained Regina Julian, DHA chief of clinical business operations and experience.

TOL PP is the current secure patient portal that gives registered users access to online health care information and services at MTFs. The TOL PP team has a goal of elevating the Military Health System healthcare experience for patients. TOL PP provides patients with information across systems and initiatives to assist them with their healthcare needs. Patients may securely communicate with their provider, book appointments, fill prescriptions and review their health record data.

Additionally, beneficiaries may access COVID-19 information, book COVID-19 related medical appointments and securely communicate with their provider on COVID-19 related matters. They also have access to MHS GENESIS information, and all of this information is available from a laptop or phone.

"Only with a strategic view of working collaboratively with our services can we continue to deliver vital information to our patients to make their healthcare experience better," added James Copeland, SDD portfolio manager for TOL PP.

To access the materials, go to TOL PP through the TRICARE website.

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Last Updated: July 25, 2022
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