All finalized information should be submitted to RHRP a minimum of 14 days prior to the date of the event.

Group Event Coordinators can request to schedule an event in three ways:

• Online
  Service Component Portal: https://scp.qtcm.com
• Phone:
  RHRP Call Center 
  1-833-782-RHRP (1-833-782-7477)
  8 a.m. to 11 p.m. ET, Monday–Friday
  8 a.m. to 4 p.m. ET, Saturday
• Email:
  RHRPSupport@qtc.com 

The per day group number minimums are as follows: 

• Immunizations = 80
• PHAs = 40
• Vision screening = 40
• EKG = 25
• Dental = 50
• Panos = 20
• Blood Draws = 30
• Audio = 50
• Eyewear = 50
• PDHRA = 40

If you don't meet the minimum for a service, contact the RHRP Call Center:

1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday

Yes, but units must be within the same branch of service.

Additional services may be needed, such as follow-up audio (Comprehensive Audiology Exam - CAE), blood draws or EKG.

Please contact the RHRP Call Center:

1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday

Please contact the program manager for your branch of service. 

Please refer to your Service Component module (e.g., MRRS, PIMR, MEDPROS, PHA or DenClass) or medical readiness coordinator. You can also contact the RHRP Call Center: 

1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday

First, update all military databases, such as DEERS. Then you can update your contact information with RHRP in the service member portal: https://smp.qtcm.com/. You can also contact the RHRP Call Center:

1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday

In very rare instances (e.g. very short notice deployment to a disaster site) you can request expedited services.

For individual appointments, the command's IMR representative should:

• Call the RHRP Call Center

For a group event, the command's IMR representative should call:

• Their event coordinator
• The RHRP Call Center:
  1-833-782-RHRP
  (1-833-782-7477)
  8 a.m. to 11 p.m. ET, Monday–Friday
  8 a.m. to 4 p.m. ET, Saturday

Contact your command for this access. The MEDPROS Help desk is at 1-703-681-4976.

• Decreasing services requested within 14 and 6 calendar days of the event date will result in a Cancellation Fee. 
• Decreasing services requested within 5 calendar days of the event date will result in a No-Show Fee. 
• Failure to meet GE minimums will also result in a No-Show Fee.