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Children in New Regions (1, 2, & 5)
2002 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 77 75 88 79 90 44 72 66 74 52 68
Age Group
Under Age 6 75 73 83 72 86 43 72 62 73 50 69
  Benchmark 82 84 90 NA 93 58 81 79 73 68 NA
6-12 Years 77 76 87 80 90 45 70 65 76 51 67
  Benchmark 81 83 92 NA 93 59 80 78 74 67 NA
13-17 Years * 79 78 92 82 94 46 75 73 75 55 68
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 71 69 85 74 87 44 66 60 73 51 68
  Enrollees with Military PCM 72 66 84 73 86 46 67 57 75 51 65
  Enrollees with Civilian PCM 69 82 89 75 91 42 63 67 65 48 77
Non-enrolled Beneficiaries 86 86 93 83 95 46 78 79 76 55 NP
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8