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Children in Other Regions (3, 4, & 7/8)
Courteous and Helpful Office Staff

  Courteous and Respectful Helpful
All Children 93 88
Age Group
Under Age 6 91 86
  Benchmark 95 91
6-12 Years 92 88
  Benchmark 95 91
13-17 Years * 94 90
  Benchmark NA NA
Enrollment Group
Prime Enrollees 91 86
  Enrollees with Military PCM 90 85
  Enrollees with Civilian PCM 93 88
Non-enrolled Beneficiaries 96 93
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8