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Children in Mature Regions (6, 9-12, & Alaska)
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Problem Getting Help from Customer Service | Problem Finding/Understanding Written Material | Problem with Paperwork | ||
All Children | 57 | 51 | 50 | |
Age Group | ||||
Under Age 6 | 57 | 57 | 49 | |
Benchmark | 56 | 64 | 55 | |
6-12 Years | 58 | 51 | 47 | |
Benchmark | 61 | 61 | 56 | |
13-17 Years * | 56 | 46 | 54 | |
Benchmark | NA | NA | NA | |
Enrollment Group | ||||
Prime Enrollees | 60 | 55 | 50 | |
Enrollees with Military PCM | 63 | 58 | 52 | |
Enrollees with Civilian PCM | 57 | 53 | 47 | |
Non-enrolled Beneficiaries | 54 | 45 | 51 | |
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates benchmark not available *Benchmarks are only available for children under age 6 and 6 to 12-year-olds. *** Indicates significance not available ![]() |
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![]() ![]() ![]() Click below to view this table by other groups All CONUS MHS Children Children in Regions 1, 2 & 5 Children in Regions 6, 9-12 & Alaska Children in Regions 3, 4 & 7/8 |