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Children in CONUS MHS
2002 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 78 77 88 82 90 49 72 67 72 56 72
Age Group
Under Age 6 76 76 84 79 88 50 73 64 73 56 73
  Benchmark 82 84 90 NA 93 58 81 79 73 68 NA
6-12 Years 78 77 88 82 90 48 72 67 74 55 72
  Benchmark 81 83 92 NA 93 59 80 78 74 67 NA
13-17 Years * 78 79 91 83 93 48 71 71 71 56 71
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 74 74 86 81 88 50 69 64 72 56 72
  Enrollees with Military PCM 75 71 85 81 88 52 68 61 72 56 68
  Enrollees with Civilian PCM 73 81 89 82 91 49 69 70 72 57 83
Non-enrolled Beneficiaries 85 85 93 84 95 48 76 77 75 56 NP
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8