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Children in Mature Regions (6, 9-12, & Alaska)
Claims Processing

  Claims Handled in a Reasonable Time Claims Handled Correctly
All Children 84 87
Age Group
Under Age 6 81 86
  Benchmark NA NA
6-12 Years 86 87
  Benchmark NA NA
13-17 Years * 84 87
  Benchmark NA NA
Enrollment Group
Prime Enrollees 86 88
  Enrollees with Military PCM 84 87
  Enrollees with Civilian PCM 88 88
Non-enrolled Beneficiaries 82 86
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8