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Children in New Regions (1, 2, & 5)
Getting Care Quickly

  Advice over Telephone Wait for Urgent Care Wait for Routine Visit Wait More Than 15 Minutes Past Appointment
All Children 80 79 75 67
Age Group
Under Age 6 76 75 73 67
  Benchmark 92 93 88 65
6-12 Years 80 81 76 67
  Benchmark 91 92 86 64
13-17 Years * 85 83 78 68
  Benchmark NA NA NA NA
Enrollment Group
Prime Enrollees 72 71 68 66
  Enrollees with Military PCM 68 67 65 65
  Enrollees with Civilian PCM 85 89 83 71
Non-enrolled Beneficiaries 93 93 89 71
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
* Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
**Results from 2000 and 2002 are not comparable due to changes in question wording.
*** Suppressed due to small sample size.
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8