2009 TRICARE Beneficiary Reports

<body bgcolor="#D8D8D8" text="#000099" link="#660066" alink="#660066" vlink="#996699"> <center> <font size="5" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><b><img border="0" height="169" width="504" src="images\tricare_head_new.gif"></b></font> <table width="100%"> <tr> <td width="2%"> </td> <td width="25%" align="left" valign="top"> <h2><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" color="#666633">Beneficiary Reports Menu</font></h2> <h3>All Users</h3> <a href="p8-0-0-0.htm"><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><b>All TRICARE Users</b></font></a></p><br> <h3>Enrollment Groups</h3> <a href="p1-0-0-0.htm"><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><b>Prime Enrollees</b></font></a><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><br> <a href="p2-0-0-0.htm"><b>Enrollees with military PCM<br> </b></a><a href="p3-0-0-0.htm"><b>Enrollees with civilian PCM</b></a><a href="f3-0-0-0.htm"><b><br> </b></a><a href="p4-0-0-0.htm"><b>Standard/Extra Users</b></a></font></p><br> <h3>Beneficiary Groups</h3> <a href="p5-0-0-0.htm"><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><b>Active duty</b></font></a><font size="2" face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif"><b><br> <a href="p6-0-0-0.htm">Active duty dependents<br> </a><a href="p7-0-0-0.htm">Retirees and dependents</a></b></font></p> <p><a href="help.htm"><img src="images\help75.gif" alt="Help" border="0" width="61" height="20"></a></td> <td width="2%"> </td> <td width="71%" align="left" valign="top"> <h2><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2" color="#666633">About this Site</font></h2> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Through the <a href="help.htm#aboutsurvey">Health Care Survey of DoD Beneficiaries</a>, the Department of Defense asks its beneficiaries to report on the quality of their experience with the military health system (MHS). This site presents <a href="help.htm#composite">scores</a> calculated from responses of beneficiaries who say they get most of their care from a TRICARE health plan. Scores are presented in four categories:</font></p> <ul> <li type="disc"><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Ease of access</font> <li type="disc"><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Communication and customer service</font> <li type="disc"><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Ratings of doctors, health care and health plan</font> <li type="disc"><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Preventive care</font> </ul> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">The site is set up so that you can see scores for each <a href="help.htm#enrollment">enrollment</a> and <a href="help.htm#beneficiary">beneficiary group</a>, for CONUS MHS (the MHS in the United States), for each <a href="help.htm#region">region</a>, and for each <a href="help.htm#mtf">MTF catchment area</a>. Scores are compared to nationally recognized standards or <a href="help.htm#benchmark">benchmarks</a>. <a href="help.htm#time">Current scores</a> combine results for all surveys administered in 2001. </font></p> <h2><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2" color="#666633">Choose a group report</font></h2> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">To see scores from a specific enrollment or beneficiary group, click on a report from the menu.</font></p> <h2><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2" color="#666633">Choose a regional report</font></h2> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">Each row of the group report is a MHS region. To compare MTFs within a region, click on the region you are interested in.</font></p> <h2><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2" color="#666633">Learn more from a report</font></h2> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">In the first page of a report, each column contains a <a href="help.htm#composite">composite score</a> or rating. To see scores beneficiaries gave to individual aspects of care combined in a composite, click on a column heading. To compare current and past scores, click on the Trend button in the column of the composite or rating you are interested in. Trend buttons are found in the top row of the table.</font></p> <h2><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2" color="#666633">Bring a report to your desk top</font></h2> <p><font face="Arial,Helvetica,Swiss,Geneva,MS Sans Serif" size="2">At the bottom of each page is a link labeled Download Page. Click on this link and the table will be moved to your desk top, where you can read it and manipulate it using Excel.</font></p> <p> </td> </tr> </table> </center> </body>