Prime Enrollees , 2009 Composite Scores, North Other


Prime Enrollees , North Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	74	73	90	78	85	61	57	70	72	90	78
OTHER	79	83	91	80	86	65	64	73	73	90	77
NORTH	72	72	90	75	83	59	55	70	71	90	79
North Other	78	84	92	80	86	63	62	73	71	89	78
North Region-Other	76	81	92	89	89	64	47	52	58	89	84
Out of Catchment North Region	78	84	92	76	83	61	63	74	74	88	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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