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Prime Enrollees , North Other
Claims Processing

Claims Handled in a Reasonable Time
  2007 2008 2009 Trend
Benchmark 83 83 84 0
US MHS 83 84 84 2
OTHER 82 84 85 2
NORTH 81 82 82 2
North Other 80 83 85 4
North Region-Other *** 80 88 ***
Out of Catchment North Region 79 80 82 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users