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Prime Enrollees , South Army
Claims Processing

Claims Handled in a Reasonable Time
  2007 2008 2009 Trend
Benchmark 83 83 84 0
US MHS 83 84 84 2
ARMY 82 83 82 1
SOUTH 81 81 84 2
South Army 81 80 82 1
Bayne-Jones ACH 78 88 87 9
Brooke AMC 84 62 77 -7
Darnall ACH 89 83 79 -10
Eisenhower AMC 79 81 91 12
Fox AHC 86 79 81 -5
Lyster ACH 82 89 92 10
Martin ACH 66 *** 88 22
Moncrief ACH 79 80 83 4
Reynolds ACH 71 75 80 9
Winn ACH 71 88 79 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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