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Prime Enrollees , South Navy 2009 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83 |
| US MHS | 74 | 73 | 90 | 78 | 85 | 61 | 57 | 70 | 72 | 90 | 78 |
| NAVY | 71 | 71 | 90 | 74 | 85 | 57 | 54 | 68 | 71 | 90 | 78 |
| SOUTH | 76 | 75 | 89 | 80 | 85 | 63 | 58 | 71 | 72 | 90 | 77 |
| South Navy | 73 | 75 | 90 | 76 | 86 | 62 | 57 | 72 | 68 | 89 | 78 |
| NBHC Mayport | 70 | 76 | 85 | 69 | 86 | 64 | 54 | 73 | 75 | 91 | 83 |
| NH Beaufort | 73 | 76 | 89 | *** | 89 | 59 | 59 | 79 | 66 | 92 | 85 |
| NH Charleston | 81 | 86 | 99 | 87 | 90 | 59 | 59 | 69 | 67 | 89 | 78 |
| NH Corpus Christi | 74 | 72 | 89 | 88 | 89 | 66 | 56 | 69 | 72 | 94 | 81 |
| NH Jacksonville | 75 | 73 | 88 | 75 | 78 | 63 | 56 | 70 | 73 | 88 | 77 |
| NH Pensacola | 73 | 79 | 93 | 75 | 88 | 64 | 60 | 78 | 69 | 90 | 79 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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