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Prime Enrollees , South Air Force Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 70 | 86 |
| AIR FORCE | 71 | 86 |
| SOUTH | 72 | 88 |
| South Air Force | 70 | 85 |
| 12th Med Grp-Randolph | 62 | 93 |
| 14th Med Grp-Columbus | 76 | 93 |
| 16th Med Grp-Hurlburt Field | 65 | 76 |
| 17th Med Grp-Goodfellow | *** | *** |
| 20th Med Grp-Shaw | 67 | 89 |
| 2nd Med Grp-Barksdale | 58 | 74 |
| 314th Med Grp-Little Rock | 58 | 74 |
| 325th Med Grp-Tyndall | 68 | 84 |
| 347th Med Grp-Moody | *** | *** |
| 42nd Med Grp-Maxwell | 70 | 87 |
| 437th Med Grp-Charleston | *** | *** |
| 45th Med Grp-Patrick | 82 | 97 |
| 59th Med Wing-Lackland | 57 | 71 |
| 6th Med Grp-MacDill | 69 | 85 |
| 72nd Med Grp-Tinker | 74 | 89 |
| 78th Med Grp-Robins | 76 | 87 |
| 7th Med Grp-Dyess | 79 | 95 |
| 81st Med Grp-Keesler | *** | *** |
| 82nd Med Grp-Sheppard | 71 | 88 |
| 96th Med Grp-Eglin | 75 | 90 |
| South Region-Air force | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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