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Prime Enrollees , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 83 | 84 | 84 | 2 |
| AIR FORCE | 84 | 83 | 84 | 0 |
| SOUTH | 81 | 81 | 84 | 2 |
| South Air Force | 80 | 79 | 82 | 2 |
| 12th Med Grp-Randolph | 64 | 83 | 85 | 22 |
| 14th Med Grp-Columbus | 83 | 84 | 87 | 4 |
| 16th Med Grp-Hurlburt Field | 77 | 85 | 70 | -8 |
| 17th Med Grp-Goodfellow | 86 | 82 | 89 | 3 |
| 20th Med Grp-Shaw | 81 | 79 | 82 | 1 |
| 2nd Med Grp-Barksdale | 84 | 72 | 67 | -17 |
| 314th Med Grp-Little Rock | 82 | 81 | 81 | -2 |
| 325th Med Grp-Tyndall | 82 | 81 | 78 | -4 |
| 347th Med Grp-Moody | *** | *** | 91 | *** |
| 42nd Med Grp-Maxwell | 72 | 81 | 87 | 15 |
| 437th Med Grp-Charleston | *** | *** | 90 | *** |
| 45th Med Grp-Patrick | 85 | 80 | 83 | -2 |
| 59th Med Wing-Lackland | 78 | 74 | 80 | 2 |
| 6th Med Grp-MacDill | 74 | 86 | 82 | 8 |
| 72nd Med Grp-Tinker | 73 | 81 | 80 | 6 |
| 78th Med Grp-Robins | 81 | 85 | 89 | 8 |
| 7th Med Grp-Dyess | 83 | 81 | 87 | 4 |
| 81st Med Grp-Keesler | 80 | 77 | 84 | 4 |
| 82nd Med Grp-Sheppard | 75 | 79 | 84 | 8 |
| 96th Med Grp-Eglin | 84 | 78 | 85 | 1 |
| South Region-Air force | 86 | 85 | 93 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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