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Prime Enrollees , South Other
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 70 86
OTHER 71 89
SOUTH 72 88
South Other 71 89
Out of Catchment South Region 71 89
South Region-Other *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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 Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users