Prime Enrollees , 2009 Composite Scores, West Army


Prime Enrollees , West Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	74	73	90	78	85	61	57	70	72	90	78
ARMY	69	66	89	77	84	58	52	71	69	89	77
WEST	74	73	90	79	88	61	57	70	72	90	78
West Army	69	66	89	77	89	60	54	71	70	90	75
Bassett ACH	70	54	81	*******	100	49	42	58	74	88	77
Evans ACH	79	76	88	84	91	66	65	70	84	92	77
Irwin ACH	67	71	96	73	78	55	45	67	70	90	67
L. Wood ACH	65	59	94	*******	95	60	45	74	76	90	75
Madigan AMC	63	62	89	77	89	61	52	75	61	92	78
Munson AHC	77	83	94	84	91	63	63	80	78	90	74
R W Bliss AHC	64	67	98	84	86	65	54	80	58	90	87
Tripler AMC	76	69	84	*******	*******	61	57	60	72	90	82
William Beaumont AMC	64	61	93	*******	74	56	53	76	67	90	65
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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