 |
 |
|
|
Prime Enrollees , West Army Customer Service 2009 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 70 | 86 |
| ARMY | 70 | 83 |
| WEST | 71 | 87 |
| West Army | 69 | 86 |
| Bassett ACH | *** | *** |
| Evans ACH | 76 | 93 |
| Irwin ACH | 62 | 83 |
| L. Wood ACH | *** | *** |
| Madigan AMC | 68 | 86 |
| Munson AHC | 74 | 94 |
| R W Bliss AHC | 73 | 94 |
| Tripler AMC | *** | 96 |
| William Beaumont AMC | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||