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Prime Enrollees , West Army Customer Service Courteous Customer Service |
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| 2007 * | 2008 * | 2009 | Trend | |
| Benchmark | *** | *** | 87 | *** |
| US MHS | *** | *** | 86 | *** |
| ARMY | *** | *** | 83 | *** |
| WEST | *** | *** | 87 | *** |
| West Army | *** | *** | 86 | *** |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | 93 | *** |
| Irwin ACH | *** | *** | 83 | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | *** | *** | 86 | *** |
| Munson AHC | *** | *** | 94 | *** |
| R W Bliss AHC | *** | *** | 94 | *** |
| Tripler AMC | *** | *** | 96 | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size  Download Page | ||||
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