Prime Enrollees , 2009 Composite Scores, West Navy


Prime Enrollees , West Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	74	73	90	78	85	61	57	70	72	90	78
NAVY	71	71	90	74	85	57	54	68	71	90	78
WEST	74	73	90	79	88	61	57	70	72	90	78
West Navy	71	71	91	76	86	57	55	67	71	90	80
NACC Port Hueneme	75	61	95	80	90	57	50	70	70	92	83
NBHC NAS North Island	62	66	90	64	81	55	51	68	68	91	82
NBHC NTC San Diego	70	64	79	75	87	57	52	56	79	90	79
NH Bremerton	75	71	91	76	89	59	57	65	69	87	84
NH Camp Pendleton	79	81	90	83	87	61	60	66	73	90	81
NH LeMoore	74	68	94	73	95	61	53	68	69	89	80
NH Oak Harbor	73	72	86	67	87	55	51	64	71	93	87
NH Twentynine Palms	75	73	93	*******	84	52	55	78	78	88	79
NMC San Diego	74	74	93	77	85	62	59	78	73	90	78
NMCL Pearl Harbor	73	82	93	76	96	63	58	68	69	92	77
TRICARE Outpatient-Chula Vista	64	54	82	*******	*******	62	54	63	77	91	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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