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Prime Enrollees , West Navy
Claims Processing
2009
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 84 86
US MHS 84 86
NAVY 85 84
WEST 87 89
West Navy 86 86
NACC Port Hueneme 88 92
NBHC NAS North Island 79 82
NBHC NTC San Diego 88 87
NH Bremerton 92 86
NH Camp Pendleton 87 87
NH LeMoore 95 96
NH Oak Harbor 88 86
NH Twentynine Palms 74 94
NMC San Diego 87 83
NMCL Pearl Harbor 99 94
TRICARE Outpatient-Chula Vista *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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