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Prime Enrollees , West Air Force
How Well Doctors Communicate

Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 87 89 88 1
AIR FORCE 86 86 86 0
WEST 86 88 88 2
West Air Force 87 86 87 0
10th Med Grp-USAF Academy 88 89 87 0
15th Med Grp-Hickam *** 83 86 ***
21st Med Grp-Peterson 85 87 78 -7
30th Med Grp-Vandenberg 84 87 87 4
341st Med Grp-Malmstrom 85 93 87 3
355th Med Grp-Davis Monthan 84 83 86 2
366th Med Grp-Mountain Home 97 85 97 0
377th Med Grp-Kirtland 84 83 78 -5
3rd Med Grp-Elmendorf 92 89 92 0
509th Med Grp-Whiteman 91 95 83 -8
55th Med Grp-Offutt 86 85 91 5
56th Med Grp-Luke 82 85 87 5
5th Med Grp-Minot 89 69 86 -3
60th Med Grp-Travis 83 88 83 -1
61st Med Squad-Los Angeles 95 97 79 -16
75th Med Grp-Hill 88 86 88 0
90th Med Grp-F.E. Warren 85 93 96 11
92nd Med Grp-Fairchild 89 94 90 1
95th Med Grp-Edwards 85 88 86 2
99th Med Grp-O'Callaghan Hosp 85 85 92 7
West Region-Air force 86 86 85 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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