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Prime Enrollees , West Air Force
Claims Processing
2009
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 84 86
US MHS 84 86
AIR FORCE 84 85
WEST 87 89
West Air Force 87 88
10th Med Grp-USAF Academy 78 85
15th Med Grp-Hickam *** ***
21st Med Grp-Peterson 84 88
30th Med Grp-Vandenberg 87 87
341st Med Grp-Malmstrom 99 96
355th Med Grp-Davis Monthan 89 87
366th Med Grp-Mountain Home 84 82
377th Med Grp-Kirtland 83 77
3rd Med Grp-Elmendorf 91 91
509th Med Grp-Whiteman 97 95
55th Med Grp-Offutt 81 88
56th Med Grp-Luke 90 91
5th Med Grp-Minot 94 98
60th Med Grp-Travis 89 90
61st Med Squad-Los Angeles 85 85
75th Med Grp-Hill 83 89
90th Med Grp-F.E. Warren 89 95
92nd Med Grp-Fairchild 88 92
95th Med Grp-Edwards 90 97
99th Med Grp-O'Callaghan Hosp 94 88
West Region-Air force 87 85
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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