Prime Enrollees , 2009 Composite Scores, West Other


Prime Enrollees , West Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	74	73	90	78	85	61	57	70	72	90	78
OTHER	79	83	91	80	86	65	64	73	73	90	77
WEST	74	73	90	79	88	61	57	70	72	90	78
West Other	80	84	92	81	88	65	65	74	74	90	79
Out of Catchment West Region	78	84	92	79	87	63	66	76	74	89	*******
West Region-Other	76	80	89	*******	91	63	57	67	75	90	82
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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