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Prime Enrollees , West Other
How Well Doctors Communicate

Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 87 89 88 1
OTHER 90 90 90 0
WEST 86 88 88 2
West Other 90 89 91 0
Out of Catchment West Region 91 91 90 0
West Region-Other *** *** 90 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users